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  • Report:  #46774

Complaint Review: Worldcom Wireless - Atlanta Georgia

Reported By:
- Marrero, Louisiana,
Submitted:
Updated:

Worldcom Wireless
2015 Vaughan Road Atlanta, 30374 Georgia, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Over one year ago, I accidentally ordered a cell phone from Worldcom Wireless. As soon as the web page told me they would be sending the phones, I called while the page was still up to cancel. I was told by the representative that I could not cancel, I should wait until I received the phone and send it back, which I did within three days of receiving. it.

After that time I received numerous phone calls trying to collect money from me, at which time I explained what happened and told them I returned the phone as per the agreement and was told by the representative that they saw it on their records, so I should just ignore the call.

Now, 7 months later I receive a letter from a collection agency stating that I owe $41.21 for a phone I returned. In order to clear this up, they want a copy of my UPS tracking label which I do have but, they are still disputing that they received the phone after I spoke to them on several occassions and it was verified by their representatives. This company is a total rip-off.

Arlene

Marrero, Louisiana
U.S.A.


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