- Report: #8448
Complaint Review: WorldCom Wireless - New York New York
-
Author Not Confirmed
Why?
WorldCom Wireless
po box 5211 New York, 10087-5211 New York, U.S.A.
Phone:
1-800-254-8991
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
worldcom wireless cellular phones no customer service rip off
I have been with this service for about 6 months and have had nothing but problems trying to get questions answered regarding my ever increasing bills.
I call one number, put on hold for 20 to 80 minutes only to be disconnected or transferred to another department only to be put on hold again. I have tried every possible customer service number, hunting down websites, etc... to no avail.
The only time I can reach anyone regarding this, is if I call the "New customers" number (acting as if I wish to purchase a phone) They seem to have a room full of people just waiting to sign you up for their service but when I ask them to assist in this ongoing problem, they simply put me on hold, transfer or disconnect me!!!
For weeks this has been going on now. Any assistance regarding finding a website or phone number for existing account questions would be GREATLY APPRECIATED.
I call one number, put on hold for 20 to 80 minutes only to be disconnected or transferred to another department only to be put on hold again. I have tried every possible customer service number, hunting down websites, etc... to no avail.
The only time I can reach anyone regarding this, is if I call the "New customers" number (acting as if I wish to purchase a phone) They seem to have a room full of people just waiting to sign you up for their service but when I ask them to assist in this ongoing problem, they simply put me on hold, transfer or disconnect me!!!
For weeks this has been going on now. Any assistance regarding finding a website or phone number for existing account questions would be GREATLY APPRECIATED.
1 Updates & Rebuttals
#20
Sat, December 01, 2001
