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  • Report:  #1427579

Complaint Review: Worldpay - Atlanta Georgia

Reported By:
Carol - Helotes, Texas, United States
Submitted:
Updated:

Worldpay
201 17th Street, Suite 1000 Atlanta, 30363 Georgia, United States
Phone:
1.800.859.5965
Web:
https://portal.worldpay.us
Categories:
Tell us has your experience with this business or person been good? What's this?

Worldpay and their agent Brian Hollopeter is a scam.  They never mention the $179 yearly fee, and then When you try to deactivate your account they charge another $295 for Early termination fees.

 

If you are able to get someone to answer Customer Service- It took me 3 days to get someone to answer after 30 minutes on hold, they tell you it isn't in your contract, its in their separate "Terms of Service."



1 Updates & Rebuttals

WorldPay

Georgia,
United States
Worldpay US, Inc.

#2UPDATE Employee

Wed, February 14, 2018

Hi Carol. We apologize for the frustration you are experiencing with your account. Please provide us with your merchant ID and contact information by emailing [email protected] and someone will reach out to you.

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