Product Owner
Ft. Lauderdale,#2REBUTTAL Owner of company
Wed, May 20, 2009
Although some amount of time has passed, I would like to update the thread as the owner of both the SLM and WPAG products mentioned in the complaints. I can confirm that Matthew D. (xjs) has never purchased the WP Affiliate Guide which he reviews unfavorably above. He has only purchased the Simple Link Manager script, for which he was given a full refund. Unfortunately, I was away on a family emergency at the time he filed his refund request and I wasn't able to respond to his emails in a timely manner, for which I accept responsibility. When I returned he was immediately issued an apology and full refund, and though his actions were extreme and unnecessary, the damage has already been done. I do hope that he never has to experience what he's done to me as a result of his own impatience and ill-will. I'd also like to make clear that I don't promise any "wealth formula" as he insinuates above. I simply offer a step by step tutorial for people wanting to use WordPress software as a means to build, manage, and market their affiliate websites.
Peter Bliss
San Francisco,#3Consumer Comment
Fri, October 10, 2008
I've been a customer for years and never had a single problem and never even needed to request a refund. However, every single one of my questions were answered courteously and quickly. She was even answering my questions from BEFORE I was a customer. How many people online would do that? From the information left by the original poster (who notably neglected to mention his name in any capacity), it's obvious that he never purchased the product he's writing about. It sounds more like he has some sort of personal vendetta. Why do I say this? As an actual customer of the product I can say it is a lot more than just a "PDF file filled with crap information." Yes, there's a PDF file (the ebook), but there's also online videos, scripts, plugins, and a support forum. There are also bonus items which include themes, additional ebooks, and additional plugins/scripts. Any person who purchased the product would know this, yet xjs neglected to mention it. The information contained in it is straight forward and laid out so that even newbie can follow it. The testimonials on the website are real. I've sent in mine, however, I don't think she's posted it yet. Also, the testimonials come with LINKS to each of the websites. People could easily follow the link and ask those people directly what their experience with her has been. I'm sure they'd agree with me in saying it was a pleasant one. Also, the original poster says that the OptiNiche guide was a failure, which shows he doesn't actually know anything about her or her products. I purchased ON when it was initially released in 2005 and it was one of the original guides that helped me get started with WP and online marketing. And ON wasn't just a "guide" either, it also contained numerous themes, plugins, and scripts. Plus, judging from the comments left on the accompanying blog, there were plenty of other satisfied customers as well. I'm not sure what problem the original poster has with her, but I can say that I wholeheartedly support her, her products, her knowledge, her professionalism, and her courtesy. Before buying into some random anonymous guy who obviously has a personal problem with her, I'd suggest checking out her other products, and contacting her other actual customers.
Becca
Palmerton,#4Consumer Comment
Wed, October 08, 2008
I've purchased products from Teli since 2005 and have never had a problem. I even purchased her affiliate guide to help me set up my WordPress blog and while you think the information is rehashed on the internet, it's set up in a way that guides me forward without having to figure it out on my own. To me, that's worth the price tag. And she has always answered my questions whenever I emailed her. The *one* product I ever requested a refund for, because it was a bit too complicated for me and I decided to go in a different direction, she refunded it immediately. To me, it looks like you've never purchased her product because then you'd know it's a lot more than just a PDF file. Plus, your comment gives me pause because you couldn't even see fit to leave a proper name. It seems like you're the one hiding something. If you did purchase the product, sorry if you had a bad experience with her, but I had the exact opposite. She is a top notch individual with top notch products for a reasonable price. Rebecca W.