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  • Report:  #133223

Complaint Review: WPI IFRIENDS VIP FL - Tampa Florida

Reported By:
- Lake Mills, Wisconsin,
Submitted:
Updated:

WPI IFRIENDS VIP FL
Tampa, Florida, U.S.A.
Phone:
800-243-9726
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I too signed up for IFriends website and cancelled the next day. This was months ago. I am still getting charges from them. I once again logged onto their site to again cancel my account. However, I did indicate to them that I cancelled in the past and that I am willing to take things further if the charges do not stop.

I will keep this site up to date as to my results. This sort of thing really makes me mad.

Collin

Lake Mills, Wisconsin
U.S.A.


3 Updates & Rebuttals

Steven

Lake Worth,
Florida,
U.S.A.
Reply from IF Customer Service well-recognized as an industry leader in the development of model consumer best practices in its internet business segment

#2UPDATE Employee

Thu, April 07, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe. All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Collin" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, "Collin" can contact our Customer Support Department 24/7 at (800) 243-9726.


Steven

Lake Worth,
Florida,
U.S.A.
Reply from IF Customer Service well-recognized as an industry leader in the development of model consumer best practices in its internet business segment

#3UPDATE Employee

Thu, April 07, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe. All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Collin" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, "Collin" can contact our Customer Support Department 24/7 at (800) 243-9726.


Steven

Lake Worth,
Florida,
U.S.A.
Reply from IF Customer Service well-recognized as an industry leader in the development of model consumer best practices in its internet business segment

#4UPDATE Employee

Thu, April 07, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe. All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Collin" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, "Collin" can contact our Customer Support Department 24/7 at (800) 243-9726.

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