- Report: #187154
Complaint Review: WPI IFRIENDS VIP - Florida
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Author Confirmed
Why?
WPI IFRIENDS VIP
ifriends.net Florida, U.S.A.
Phone:
800-243-9726
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WPI IFRIENDS VIP ripoff Tampa Bay Florida
*UPDATE Employee: Reply from iFriends/Webpower Customer Service - 561-656-0500
*Author of original report: Although I don't recall getting an e mail from iFriends, I did see on my credit card statement that the situation was rectified. wow this really works! Thanks to Rip-off Report; iFriends made things right
Was billed for $5.95. I did not authorize this charge. Looking at a previous bill I see a dollar was charged and then refunded. This company wants the consumers to feel somehow guilty. So they come up with their lame excuse of the consumer having received a service and the consumer is not owning up to it. Having anything that will connect Joe Consumer to this foul scam is denied by the consumer so "His Wife won't be Mad!" That doesn't affect me cause I'm an Old Lady.
This company needs to be Dealt with. Go Get Em!!!
Sincerely, LW
L
costa mesa, California
U.S.A.
This company needs to be Dealt with. Go Get Em!!!
Sincerely, LW
L
costa mesa, California
U.S.A.
2 Updates & Rebuttals
Laura
costa mesa,California,
U.S.A.
Although I don't recall getting an e mail from iFriends, I did see on my credit card statement that the situation was rectified. wow this really works! Thanks to Rip-off Report; iFriends made things right
#2Author of original report
Fri, May 05, 2006
Although I don't recall getting an e mail from iFriends, I did see on my credit card statement that the situation was rectified. wow this really works! Thanks to Rip-off Report; iFriends made things right They do want to fix their mistake thanks to ripoff report
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 561-656-0500
#3UPDATE Employee
Thu, May 04, 2006
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses". All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "LW" via email and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, LW can contact our Customer Support Department 24/7 at 1-800-243-9726 (local callers can dial 1-561-656-0500).
