- Report: #175849
Complaint Review: Wpi Ifriends Vip - Internet
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Author Confirmed
Why?
Wpi Ifriends Vip
www.ifriends.net Internet, U.S.A.
Web:
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Wpi Ifriends Vip i started getting charged 6.95 a month for something i didnt even sign up for Florida Internet
this is definately a scam i didnt even sign up for anything and they are billing me 6.95 a month for i friends which i didnt even know what it was.. how can i get these charges stopped and get my money back
Edward
Corning, New York
U.S.A.
Edward
Corning, New York
U.S.A.
1 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-IFRIEND
#2UPDATE Employee
Fri, March 10, 2006
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. On the same day he submitted this RipOffReport complaint, "Edward" contacted our Telephone Customer Support Team directly and we resolved this matter to his satisfaction. Should there be any further questions or concerns, Edward can contact our Customer Support Department 24/7 at (800) IFRIEND.
