PBC Consumer Affairs
West Palm Beach,#2Consumer Suggestion
Thu, March 19, 2009
You May Be Able To File A Complaint With The Palm Beach County Consumer Affairs Division! Palm Beach County Division of Consumer Affairs 50 S. Military Trail Suite #201 West Palm Beach, FL 33415 561-712-660 (Direct - Ask for Investigator Daniel Dodson) 561-712-6610 (Fax) www.pbcgov.com/consumer
Sarah
Lake Worth,#3UPDATE Employee
Mon, March 09, 2009
Unfortunately, because Tomd did not provide very many individual details, we could not find his account. We very much want to take care of the problem that Tomd has brought up, and we strongly urge him to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US). In order to create an iFriends account, a user must enter correct personal information, including the credit card number, billing address, and email address. If Tomd is receiving charges from iFriends, it is because he or someone else chose to open an account with the iFriends service using Tomd's personal information. Again, we urge Tomd to contact us so that we can make sure the issue is resolved to his satisfaction. Our company has an exemplary 13-year-record with all of the leading consumer protection agencies, and we are an industry leader in developing online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.