- Report: #176236
Complaint Review: WPI*IFRIENDS ELITE - Internet
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Author Confirmed
Why?
WPI*IFRIENDS ELITE
USA Internet, U.S.A.
Web:
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WPI*IFRIENDS ELITE ripoff USA Internet
I do not know how these people got my account number, but they have been charging me mothly $9.95. I do not remember ever joining a site like that, or ever heard of it. This is a rip-off; they should be sued and refund everything this company took.
Ruth
Laredo, Texas
U.S.A.
Ruth
Laredo, Texas
U.S.A.
1 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-243-9726
#2UPDATE Employee
Thu, March 09, 2006
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. On the same day this RipOffreport complaint was posted, "Ruth" contacted us directly via email and we resolved this matter to her satisfaction. Should there be any further questions or concerns, Ruth can contact our Customer Support Department 24/7 at (800) 243-9726 (or by email at [email protected]).
