Complaint Review: WPI*IFRIENDS INTERNET - Internet

We apologize for any misunderstanding or mishandling that occurred when Randy called our Customer Care department. We appreciate him contacting us directly to address this matter. At the time of Randy's call, the accounts were closed and all of Randy's personal information was blocked. All of the charges that were billed to him have been refunded. We take very seriously any claim of credit card fraud or identity theft. We work closely with law enforcement officials to track down and prosecute those who misuse credit card or other personal information. To do this, however, the person whose identity and/or information was compromised must file a police report. Once this is received, we will be able to share account and usage information with the police to aid them in their investigation. We strongly encourage Randy to file a police report and take other steps to protect his identity. Randy can reach us by calling 1-800-243-97926 and asking to speak to a supervisor. Representatives are available 24 hours a day, 7 days a week. Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.

We apologize for any misunderstanding or mishandling that occurred when Randy called our Customer Care department. We appreciate him contacting us directly to address this matter. At the time of Randy's call, the accounts were closed and all of Randy's personal information was blocked. All of the charges that were billed to him have been refunded. We take very seriously any claim of credit card fraud or identity theft. We work closely with law enforcement officials to track down and prosecute those who misuse credit card or other personal information. To do this, however, the person whose identity and/or information was compromised must file a police report. Once this is received, we will be able to share account and usage information with the police to aid them in their investigation. We strongly encourage Randy to file a police report and take other steps to protect his identity. Randy can reach us by calling 1-800-243-97926 and asking to speak to a supervisor. Representatives are available 24 hours a day, 7 days a week. Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.

We apologize for any misunderstanding or mishandling that occurred when Randy called our Customer Care department. We appreciate him contacting us directly to address this matter. At the time of Randy's call, the accounts were closed and all of Randy's personal information was blocked. All of the charges that were billed to him have been refunded. We take very seriously any claim of credit card fraud or identity theft. We work closely with law enforcement officials to track down and prosecute those who misuse credit card or other personal information. To do this, however, the person whose identity and/or information was compromised must file a police report. Once this is received, we will be able to share account and usage information with the police to aid them in their investigation. We strongly encourage Randy to file a police report and take other steps to protect his identity. Randy can reach us by calling 1-800-243-97926 and asking to speak to a supervisor. Representatives are available 24 hours a day, 7 days a week. Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.

We apologize for any misunderstanding or mishandling that occurred when Randy called our Customer Care department. We appreciate him contacting us directly to address this matter. At the time of Randy's call, the accounts were closed and all of Randy's personal information was blocked. All of the charges that were billed to him have been refunded. We take very seriously any claim of credit card fraud or identity theft. We work closely with law enforcement officials to track down and prosecute those who misuse credit card or other personal information. To do this, however, the person whose identity and/or information was compromised must file a police report. Once this is received, we will be able to share account and usage information with the police to aid them in their investigation. We strongly encourage Randy to file a police report and take other steps to protect his identity. Randy can reach us by calling 1-800-243-97926 and asking to speak to a supervisor. Representatives are available 24 hours a day, 7 days a week. Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.