- Report: #399691
Complaint Review: WPI*IFRIENDS VIP 800-437-4363 - Internet
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Author Confirmed
Why?
WPI*IFRIENDS VIP 800-437-4363
www.ifriends.net Internet, U.S.A.
Phone:
800-437-4363
Web:
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WPI*IFRIENDS VIP 800-437-4363 unknown charge to my checking account Internet
This is the second month in a row I received this charge. I have not yet called the number to have it stopped, but I will do so as soon as I file this report. To my knowledge I have had no contact with this organization prior to the charge appearing on my bank statement.
Dennis
Chapel Hill, North Carolina
U.S.A.
Dennis
Chapel Hill, North Carolina
U.S.A.
1 Updates & Rebuttals
Sarah
Lake Worth,Florida,
U.S.A.
Reply from iFriends
#2UPDATE Employee
Fri, December 19, 2008
Using the information provided on RipOffReport by Dennis, we located his account with iFriends. A short time after Dennis wrote the above complaint, he called our Customer Care Department and spoke to a representative about the charges that we billed to him. We appreciate him contacting us directly to resolve this matter. Dennis requested refunds of the two charges that he mentions in his complaint, and that his account be cancelled. The representative did so and provided Dennis with a cancellation number. Dennis indicated that he was satisfied with this resolution of his account. If Dennis has any further questions or concerns, we strongly encourage him to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US). Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.
