- Report: #167955
Complaint Review: Wpi*ifriends Vip - Internet
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Author Confirmed
Why?
Wpi*ifriends Vip
Internet Internet, U.S.A.
Phone:
800-243-9726
Web:
N/A
Categories:
Business Rating:
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Wpi*ifriends Vip ripoff free trial offer but then charged my card unauthorized amounts Internet
Signed up for a trial offer that only needed my
credit card for age verifcation but then started to see 1.00 or 4.95,5.95 charges on my card that i didnt authorize when i call their number it was automated and useless this a credit card fraud all the way how do they get away with this
Carlia
Jasonville, Indiana
U.S.A.
credit card for age verifcation but then started to see 1.00 or 4.95,5.95 charges on my card that i didnt authorize when i call their number it was automated and useless this a credit card fraud all the way how do they get away with this
Carlia
Jasonville, Indiana
U.S.A.
1 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 800-IFRIEND
#2UPDATE Employee
Thu, January 05, 2006
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Carlia has since contacted us directly and we resolved this matter to her satisfaction. Should there be any further questions or concerns, Carlia can contact our Customer Support Department 24/7 at (800) IFRIEND (to quickly reach a live representative dial option '2' then option '0').
