- Report: #205975
Complaint Review: WPI*IFRIENDS & WPI*IFRIENDS VIP - Internet
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Author Confirmed
Why?
WPI*IFRIENDS & WPI*IFRIENDS VIP
Adult web site Internet, U.S.A.
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WPI*IFRIENDS VIP ripoff fradulent billing to my Credit/debit card account U.S.A Internet
WPI*IFRIENDS & WPI*IFRIENDS VIP had rip off fradulent billing from my Credit/debit card.
when my credit/Debit Card bill statment has received , it shown (WPI*IFRIENDS TOTALLYFR 56 1-656-0500 F L 18 Jun $1.62) Ref No: MT061700044000010006833 USD 1.00). It is very ridiculous, because it charge my again under WPI*IFRIENDS VIP cost me $9.65.
And i now very confusing because i not sure which website i have go too. IT may me so fustrated and sure very ridiculous been deduct my money again and again.
Any one can help me. Thanks alot. Really need help on this, i know is abit tought to trace because no address no Number. Only that word WPI*IFRIENDS.
Thanks.
Cindy
Hougang
Singapore
when my credit/Debit Card bill statment has received , it shown (WPI*IFRIENDS TOTALLYFR 56 1-656-0500 F L 18 Jun $1.62) Ref No: MT061700044000010006833 USD 1.00). It is very ridiculous, because it charge my again under WPI*IFRIENDS VIP cost me $9.65.
And i now very confusing because i not sure which website i have go too. IT may me so fustrated and sure very ridiculous been deduct my money again and again.
Any one can help me. Thanks alot. Really need help on this, i know is abit tought to trace because no address no Number. Only that word WPI*IFRIENDS.
Thanks.
Cindy
Hougang
Singapore
2 Updates & Rebuttals
Steve
Lake Worth,Florida,
U.S.A.
Reply from iFriends/WebPower Customer Service
#2UPDATE Employee
Wed, January 24, 2007
Due to the anonymous nature and date of Cindy's complaint, we were unable to locate an account that matched the details given. However, we encourage Cindy to contact us so that we can make sure that her problem was resolved. Our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Our Customer Care Center is available 24 hours a day, 7 days a week. Cindy can call 001-800-4374-3637, which is a toll-free call from Singapore. We sincerely regret any misimpression that Cindy may have about our services and our company. Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." The members of the iFriends online community are very important stakeholders in that service, and we place enormous value on making sure they feel satisfied with our service.
Will
Kuna,Idaho,
U.S.A.
Did not read all of the web page?
#3Consumer Comment
Wed, January 10, 2007
When you signed up for this site, did you not notice that they would be charging you? Did you really think that an adult website would be all that reputable? lol All this talk on the news about the scams the adult websites do and yet we still have victims...
