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  • Report:  #85931

Complaint Review: Wpi*ifriends - Lake Worth Florida

Reported By:
- trinity, Texas,
Submitted:
Updated:

Wpi*ifriends
7765lake Worthrd Suite 341 Lake Worth, Florida, U.S.A.
Phone:
800-ifrend
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
ifrends withdrew from my checking account without my knowledge.

never heard of this company before now.

they first withdrew $10.94 on 3/29/04later that day they withdrew $9.95 & $1.00

Thomas

trinity, Texas
U.S.A.



4 Updates & Rebuttals

Curt

Lake Worth,
Florida,
U.S.A.
a few hours after this post of March 30, we courteously agreed to issue you a full refund of all charges to your credit card

#2UPDATE Employee

Fri, April 09, 2004

Dear Thomas, According to our records, a few hours after this post of March 30, your wife called our 24/7 Toll Free Customer Service Department to inquire about the charge. Through the process of discussing the details of the transaction with your wife, it became apparent to her that on March 25th, a relative of yours perpetrated unlawful identity-theft against you, utilizing your credit-card and other information, to pose as you and enroll for online services at our company. Of course, immediately following your wife's call to our toll-free customer service department, we courteously agreed to issue you a full refund of all charges to your credit card, thereby making you whole, and absorbing your damages in this identity theft. Should you have any further questions, please contact us directly, toll-free at our 24/7 customer service center, 1-800-243-9726, reference "GHCOBRA" Best regards, IF Customer Service


Curt

Lake Worth,
Florida,
U.S.A.
a few hours after this post of March 30, we courteously agreed to issue you a full refund of all charges to your credit card

#3UPDATE Employee

Fri, April 09, 2004

Dear Thomas, According to our records, a few hours after this post of March 30, your wife called our 24/7 Toll Free Customer Service Department to inquire about the charge. Through the process of discussing the details of the transaction with your wife, it became apparent to her that on March 25th, a relative of yours perpetrated unlawful identity-theft against you, utilizing your credit-card and other information, to pose as you and enroll for online services at our company. Of course, immediately following your wife's call to our toll-free customer service department, we courteously agreed to issue you a full refund of all charges to your credit card, thereby making you whole, and absorbing your damages in this identity theft. Should you have any further questions, please contact us directly, toll-free at our 24/7 customer service center, 1-800-243-9726, reference "GHCOBRA" Best regards, IF Customer Service


Curt

Lake Worth,
Florida,
U.S.A.
a few hours after this post of March 30, we courteously agreed to issue you a full refund of all charges to your credit card

#4UPDATE Employee

Fri, April 09, 2004

Dear Thomas, According to our records, a few hours after this post of March 30, your wife called our 24/7 Toll Free Customer Service Department to inquire about the charge. Through the process of discussing the details of the transaction with your wife, it became apparent to her that on March 25th, a relative of yours perpetrated unlawful identity-theft against you, utilizing your credit-card and other information, to pose as you and enroll for online services at our company. Of course, immediately following your wife's call to our toll-free customer service department, we courteously agreed to issue you a full refund of all charges to your credit card, thereby making you whole, and absorbing your damages in this identity theft. Should you have any further questions, please contact us directly, toll-free at our 24/7 customer service center, 1-800-243-9726, reference "GHCOBRA" Best regards, IF Customer Service


Curt

Lake Worth,
Florida,
U.S.A.
a few hours after this post of March 30, we courteously agreed to issue you a full refund of all charges to your credit card

#5UPDATE Employee

Fri, April 09, 2004

Dear Thomas, According to our records, a few hours after this post of March 30, your wife called our 24/7 Toll Free Customer Service Department to inquire about the charge. Through the process of discussing the details of the transaction with your wife, it became apparent to her that on March 25th, a relative of yours perpetrated unlawful identity-theft against you, utilizing your credit-card and other information, to pose as you and enroll for online services at our company. Of course, immediately following your wife's call to our toll-free customer service department, we courteously agreed to issue you a full refund of all charges to your credit card, thereby making you whole, and absorbing your damages in this identity theft. Should you have any further questions, please contact us directly, toll-free at our 24/7 customer service center, 1-800-243-9726, reference "GHCOBRA" Best regards, IF Customer Service

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