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  • Report:  #151676

Complaint Review: WPI*IFRIENDS - Lake Worth Florida

Reported By:
- Normal, Illinois,
Submitted:
Updated:

WPI*IFRIENDS
INTERNET Lake Worth, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was checking my bank statements, and I found a charge from Ifriends, a site which I have not payed for. Upon searching the internet for that company, I found that many other people have had the same thing happen. I was charged $1, $5.95, and $6.95 by this company. I never gave my card number with the knowledge that it would be used to draw money out of my account.

Mat

Normal, Illinois
U.S.A.


4 Updates & Rebuttals

Steven

Lake Worth,
Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-437-4363

#2UPDATE Employee

Wed, August 10, 2005

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Mat" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Mat can contact our Customer Support Department 24/7 at 800-IFRIENDS (800-437-4363).


Steven

Lake Worth,
Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-437-4363

#3UPDATE Employee

Wed, August 10, 2005

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Mat" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Mat can contact our Customer Support Department 24/7 at 800-IFRIENDS (800-437-4363).


Steven

Lake Worth,
Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-437-4363

#4UPDATE Employee

Wed, August 10, 2005

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Mat" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Mat can contact our Customer Support Department 24/7 at 800-IFRIENDS (800-437-4363).


Steven

Lake Worth,
Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-437-4363

#5UPDATE Employee

Wed, August 10, 2005

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Mat" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Mat can contact our Customer Support Department 24/7 at 800-IFRIENDS (800-437-4363).

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