- Report: #478803
Complaint Review: www.bidz.com - Internet
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www.bidz.com
www.bidz.com Internet, United States of America
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bidz.com jewellery big disappointment Internet
I purchased 5 items of jewellery from bidz.com - when you look at the items on screen, they look beautiful, but when you receive them, they look like jewellery for a doll, a baby or a pre-teen. I was really disappointed. Won't buy anything else from this site.
2 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Bidz.com
#2UPDATE Employee
Tue, January 18, 2011
Dear Customer,
We would like to begin by apologizing for any inconvenience you may have encountered. We would like to address the concerns on your post.
All of our items are guaranteed to be 100% as described. We provide every customer with detailed descriptions and pictures so they can make an informed decision. Every item has a showcase presentation that discloses every detail of the item in question such as weight, size, length, metal type among other useful information. We also provide enlarged pictures to show every detail of the item. If you have received an item that is not as described we will refund 100% of the purchase price, plus any shipping costs you may have incurred.
We also offer customer service around clock. If you have any questions or concerns, please feel free to contact our customer service team that is available 24 hours a day 7 days a week.
Jason K
Sacramento,California,
United States of America
what did you buy and how much did you spend
#3Consumer Comment
Thu, January 13, 2011
You have to be careful when you buy stuff from this website. I hear some of the items are stolen. Sounds like a pretty smart way for the mafia (italian, russian, chinese, mexican, etc) to fence their stolen goods. I wonder if the FBI has a file on these people. So, what did you buy and how much money did you spend
