- Report: #1184709
Complaint Review: wyndham resorts - Orlando Florida
Reported By:
Gurinder Sidhu -
SURREY, British Columbia,
Submitted:
Updated:
-
Author Not Confirmed
Why?
wyndham resorts
Orlando, Florida, USA
Phone:
8004570103
Web:
theworldmarkclub.com
Categories:
Business Rating:
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wyndham resorts The worldmark club RIPPED OFF BY WORLDMARK CLUB ORLANDO FLORIDA
I SOLD MY WYNDHAM RESORT LAST YEAR, AND BEFORE I SIGNED I CALLED TO WYNDHAM THAT I HAVE 20,000 POINTS LEFT TO BE USED. I BOOKED THE RESORT IN KONA HI, THEY SAID WHAT EVER IS BOOKED IT IS YOURS. SO I GOT THE KONA CONFIRMATION FROM WYNDHAM, I AM FLYING ON OCT 25TH, I PHONED TO CONFIRMED THAT MY BOOKING IS O.K. 2 WEEKS AGO. WHEN I CALLED THE RESORT THEY SAID YOUR BOOKING HAS BEEN CANCELLED BY NEW OWNER, IT WAS NOT NOTIFIED ME AT ALL. ME AND MY FAMILY HAVE BOOKED OUR AIRLINE TICKETS AND BOOKED OUR VACATION WITH OUR EMPLOYER. WHEN I CALLED THEIR CUSTOMER CARE AND EXPLAIN THE WHOLE THING, THEY DID CARE AND DID NOTHING FOR ME. NOW WE HAVE TO FIND AN OTHER RESORT AND HAVE TO PAY 1500 DOLLARS U.S. IT WAS SO HARD TO FIND THE RESORT AT THE LAST MOMENT.
AND THE BAD THING IS THAT WHEN I ASKED IF THEY HAVE ANY ROOM, THEY SAID NO. WHEN I WAS LOOKING TO BOOK AND THEY WERE RENTING THE SAME ROOM WHAT I BOOKED FOR 249.00 U.S. THEY CHEAT WITH THE OWNERS AND THE NEW CUSTOMERS. RIPP THEM OFF BY GIVING THE WRONG INFORMATION AND THEN THEY THINK WE ARE LYING. I WARN YOU PEOPLE BE CAREFUL. THEY DO NOT GIVE YOU THE RESROT AND ASK YOU TO BOOK FOR AND ONE YEAR BEFORE TRAVELLING. AND THEY RENT YOUR WEEK TO OTHER PEOPLE AND MAKE TRIPPLE MONEY. IT SUCKS.
