- Report: #117675
Complaint Review: Wynns Extended Warranty - Brea California
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Wynns Extended Warranty
wynnswarranty.com Brea, California, U.S.A.
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Wynns Extended Warranty Wynns is still a RIPOFF Brea California
I purchased a wynns warranty on my wife's 2001 dodge intrepid when we purchased the vehicle in june of 2004. We were driving on the highway when we heard a knocking in the engine.
We pulled the car off the highway and it died. Lucky for us a policeman was ably to push the car off the road. We had the car towed home, and on Monday I had the car towed to Gurnee dodge for service.
When I called Gurnee Dodge and informed the service manager that I had the Wynns warranty on my car he replied "Ohh Boy". They took the engine apart and found that it had spun a main bearing. He called Wynn to get an inspector out to look my car. This inspector diagnosis is that the water pump in the vechicle failed and continue driving ruined the engine. I replied that the car never ran hot, it never smoked and it never made any noise. Wynn replied that it had to run hot or something, and that there was anti-freeze in the oil.
I told wynns that I had just had the oil changed the week prior to the breakdown and there was no anti-freeze in the oil at that time. My car has less than 300 miles on the odometer from the time I had the oil changed to the time of breakdown. I also ask had could a failed water pump caused anti freeze to enter the oil system. The cooling and oil systems are seperate. I also asked how this could happen without any external warnings. Wynn told it was not their fault that my check engine light did not work.
I had the check engine light and temperature guage checked at Gurnee Dodge and no problems could be found. The service manager informed me that the inspectors for Wynns have only one purpose, to find a way not to pay a claim. We were told that we had to purchase this warranty to complete finaining on this car. I am a mechanic engineer, my vechicles are cared for well. Wynns people are rude and dishonest
John
Gurnee, Illinois
U.S.A.
We pulled the car off the highway and it died. Lucky for us a policeman was ably to push the car off the road. We had the car towed home, and on Monday I had the car towed to Gurnee dodge for service.
When I called Gurnee Dodge and informed the service manager that I had the Wynns warranty on my car he replied "Ohh Boy". They took the engine apart and found that it had spun a main bearing. He called Wynn to get an inspector out to look my car. This inspector diagnosis is that the water pump in the vechicle failed and continue driving ruined the engine. I replied that the car never ran hot, it never smoked and it never made any noise. Wynn replied that it had to run hot or something, and that there was anti-freeze in the oil.
I told wynns that I had just had the oil changed the week prior to the breakdown and there was no anti-freeze in the oil at that time. My car has less than 300 miles on the odometer from the time I had the oil changed to the time of breakdown. I also ask had could a failed water pump caused anti freeze to enter the oil system. The cooling and oil systems are seperate. I also asked how this could happen without any external warnings. Wynn told it was not their fault that my check engine light did not work.
I had the check engine light and temperature guage checked at Gurnee Dodge and no problems could be found. The service manager informed me that the inspectors for Wynns have only one purpose, to find a way not to pay a claim. We were told that we had to purchase this warranty to complete finaining on this car. I am a mechanic engineer, my vechicles are cared for well. Wynns people are rude and dishonest
John
Gurnee, Illinois
U.S.A.
1 Updates & Rebuttals
Jack
Brea,California,
U.S.A.
your right! wynns goes through a third party for all the inspections that are done
#2UPDATE EX-employee responds
Tue, April 12, 2005
check this out. wynns goes through a third party for all the inspections that are done (centro inpection agency) we are supposed to tell people that they are going out to verify the extent and the damages of the vehilce and veify the cause of failure..... in english they are going to try to put your break down in any exclusion that they can. the inspecter will take pictures and send wynns pictures and a verbal report. only wynns can deny the claims. if wynns can not prove that was the reason and you have dodge backing you up 100% your case is really good. you or anyone else that has had problems like this. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
