- Report: #114820
Complaint Review: Wynns - Wynns Warranty Brea, CA California
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Author Not Confirmed
Why?
Wynns
Box 2470 Brea Ca, 92822 Wynns Warranty Brea, CA, 92822 California, U.S.A.
Phone:
800-922 4392
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Wynns Warranty Brea, CA ripoff never purchase there extended warranty Brea Wynns Warranty Brea, very difficult company to get anything done with California
They have been a very difficult company to get anything done with. I had a faulty air bag in my vehicle to which they gave an authorization number for, and told me it was covered. When I went to pick up the car I was told that I had to pay $793.60 and mail in the receipt to Wynns for reimbursement.
I went ahead and did that as instructed. I contacted the company to check the status of my reimbursement. They told me that there was a discrepancy with the address and the name on the contract. I went through my original dealership and had them fax me copies of all of the original purchase paperwork. I in turn re faxed the documents to Wynns.
I called again to follow up and was greeted by a rather rude csr, who transferred me to a manager. The manager apologized for the confusion, and the behavior of the person. She stated that everything was corrected and that I would be receiving a check.
Some time had passed and I realized that I had not received the check so I went ahead and placed another call to Wynns. I was told that the grace period had passed and that I would not be receiving my check. They are stating that I did not submit the proper paperwork in time and for that reason I would not be receiving my check.
Now I do work in the news industry and will be pursuing this on that level, but if anyone has had similar issues please post below.
Tom
alexandria, Virginia
U.S.A.
I went ahead and did that as instructed. I contacted the company to check the status of my reimbursement. They told me that there was a discrepancy with the address and the name on the contract. I went through my original dealership and had them fax me copies of all of the original purchase paperwork. I in turn re faxed the documents to Wynns.
I called again to follow up and was greeted by a rather rude csr, who transferred me to a manager. The manager apologized for the confusion, and the behavior of the person. She stated that everything was corrected and that I would be receiving a check.
Some time had passed and I realized that I had not received the check so I went ahead and placed another call to Wynns. I was told that the grace period had passed and that I would not be receiving my check. They are stating that I did not submit the proper paperwork in time and for that reason I would not be receiving my check.
Now I do work in the news industry and will be pursuing this on that level, but if anyone has had similar issues please post below.
Tom
alexandria, Virginia
U.S.A.
