- Report: #1207789
Complaint Review: YBUY - Nationwide
-
Author Not Confirmed
Why?
YBUY
Nationwide, USA
Phone:
1-877-761-2976
Web:
www.ybuy.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
YBUY Representative are in an experience, called and respresentative did not inform me of the charges that would occur or give a dead line of when bill needed to be paid off. I called to pay off my balance but did not have my checkbook ,so I was asked for a another form of payment I did not have my checkbook but she did not explain the balance would increase about $70.00 Nationwide
I went to buy a cell phone from Cricket (Windows 8), I was finance through YBUY. I called in January 2015 to payoff my account and was informed that it would be $119.00, I did not have my checkbook and was asked for another payment method, I did not feel comfortable providing additional information.
I was never informed by the representative that If I did not pay my balance in full that I would be charge an additional $70.00; my promotion period was ending. I spoke with 2 other representative and a supervisor only to be told that they are sorry, well sorry does not cut it. The on mistake of the representative was costly for me but great for the company. I will let all my friends, facebook and other social media know what a ripoff YBUY is.
