Complaint Review: YELLOW AIR TAXIFRIENDSHIP AIRWAYS CHRISTOPHER BEHNAM UNITED AIRLINES - Internet

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Yellow Air Taxi
Review from Steven P.
6/2/2011
DO NOT BOOK WITH THIS AIRLINE!!! Myself and three travel companions booked round trip flights with Yellow Air Taxi from Fort Lauderdale to the Bahamas to attend a wedding. When we arrived in Fort Lauderdale via our connecting flight, we were told that our YAT flight was canceled due to "mechanical" reasons. There were no commercial carriers that could get us to our destination that afternoon, so I called other charter airlines that operate from the same facility as Yellow Air Taxi. One of the charter owners, who will remain unidentified, told me that while they couldn't transport us that day, Yellow Air Taxi's claim of a mechanical malfunction was a complete and total lie. The owner stated that Yellow Air Taxi's plane had been on the tarmac all day without any work being done to it. The following morning, Yellow Air Taxi delivered us to our destination, though I wouldn't be truthful if I didn't tell you that I'm surprised that their aircraft is capable of flight. This plane is more suited for the scrap heap than anywhere else. We were in the Bahamas for a week, and each day we heard of more people who had been stranded by Yellow Air Taxi. Lightning never strikes twice, unless you are Yellow Air Taxi, which canceled our return flight as well. We were forced to charter an early morning ferry to Marsh Harbour ($250) and then purchase four tickets on Bahamasair ($250/ticket, $1000 total) in order to return to Fort Lauderdale in time to catch our connecting flight to our final destination. To make matters worse, Yellow Air Taxi has yet to refund us for the canceled flight. I've since reported this company to every regulatory and law enforcement agency that has any authority to stop these scam artists from taking other people's money. Their business practices are unethical, unprofessional, and downright ILLEGAL! The owners, Beth and Christopher Benham, should be ashamed of themselves.

UPDATE:
I was informed that as of 05/31/2011, Yellow Air Taxi has been evicted from operating at the Sheltair Aviation facility in Fort Lauderdale, FL. This effectively terminates their ability to fly from the Fort Lauderdale Hollywood International Airport. I was told that steps are underway in the aviation community to prevent Yellow Air Taxi from operating as a charter service, both now and in the future. This fly-by-night company may soon become a fly-no-more company, which will be for the benefit of all the consumers who have, and would be, burned by their unethical and illegal barn-storming of your trust and bank accounts.
 
Fort Lauderdale, FL
 
7/9/2011
We booked a R/T flight with Yellow Air Taxi for Marsh Harbor.
Not only did they not honor the flight; they lied to us about mechanical issues. We are owed $460. They sent us a bogus email saying we would get our account credited. Nothing so far(two weeks have passed).
Needless to say, DO NOT book anything with these people.

I believe now they are out of business.
 
Review from Corbin S.
 
 
 
Updated - 7/1/2011
Just hung up with sweet Linda!!  Reason they can't initiate my credit is becaused i booked on Feb 23rd and that is too far back!!  BULL s**t!  CROOKS!!  Glad they cancelled my flight!!  Twin Air - Calypso flew us to the ABCOS and we saved $400.  Awesome Trip!!

Capital One - thanks for giving me a Credit!

Linda - Beth and everyone at Yellow Air  - i hope you fly in one of your planes and it crashes!!

Best of luck in life you Criminals!!

CALL BROWARD COUNTY SHERRIF OFFICE - MAKE A COMPLAINT.  THEY WILL have to investiagte and hopefully shut these guys down

954-765-4321  - Ask for Tiffany and advise you wish to make a complaint against Yellow Air Taxi!!!
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6/16/2011
IF flying to the BAHAMAS do not be scammed by YELLOW AIR TAXI!!  They cancelled our flight on Read more
Review from Larry S.
Naples, FL
 
6/30/2011
Agree with all other posts. Got an email on June 30th that my July 7th flight to Marsh Harbor was cancelled and I should contact my credit card company to get a
charge back since I had booked it February. Had to file aclaim with my credit card company. Of course that will take about 30 days. Yellow Air stated it was mechanical failure, sure sounds fishy to me that they could not get the plane fixed in a week. By waiting so long to tell me it cost me twice as much for our flights. Probably a good thing this happened, sounds like a fly-by=nite outfit and their planes are not the safest. Would not ever do business with YAT again.

In addition, I just discoverd that they took my money on 2/16/2011. On February 18, 2011, an involuntary petition for liquidation under Chapter 7 was filed against Friendship Airways Inc[1].

This is fraud and I intend to do all I can to get my money back as well as others.
am hoping that you will follow up on this issue or that you might give me some idea where I can go for help. I am one of a multitude of passengers who have tried to fly on Yellow Air Taxi from Fort Lauderdale to the Bahamas. Yellow Air Taxi cancels flights, promises reimbursement for flights on other airlines then never delivers. In my case, I was scheduled to fly FLL to MHH on December 30, 2010, my flight was cancelled due to pilot injury. I had to book a flight on Continental. Beth, the owner of Yellow Air Taxi, personally told me my reimbursement would be sent to me the following week. As of today, March 24, 2011, I have not received any communication from Beth or Yellow Air Taxi. I have called repeatedly since mid January. I either get an answering machine or someone else in the office who states she will give Beth the message. In speaking with the woman who answers the telephone it appears that there are many people calling her with complaints and Beth does not return the calls. My hope isto have a consumer advocate that might be able to follow up on this and get Beth to own up to her responsibility to the consumers who trusted Yellow Air Taxi for service to and from the Bahamas?

Thank you for your consideration with this issue,