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  • Report:  #1231963

Complaint Review: YELLOW HOLDING LTD. - ROCHESTER New York

Reported By:
ULLO INSURANCE - SIMI VALLEY, California, USA
Submitted:
Updated:

YELLOW HOLDING LTD.
250 MILL STREET ROCHESTER, 14614 New York, USA
Phone:
18662592291
Web:
WWW.YELLOW-HOLDING.COM
Categories:
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MISREPRESENTATION OF BUSINESS, FRAUDULENT BAIT AND SWITCH SCAM, FAX BY FTC CHARGED COMPANY THAT ACTUALLY IS BASED WITH A FOREIGN ADDRESS (NON US)

We received an unsolicited fax at my business office, to renew our Free National Directory ad with Yellow Pages California New Edition 2015. The fax read, "this is not a bill!", "you must return this form to be included in the 2015 update"; with my company's business name, address, phone, email, web and fax info. There was also another statement stating that " This is not a bill, invoice, or statement of account due."  this is all listed in large big black bold font with the other charges info in tiny tiny light font that is barely legible. We immediately sent email stating the mistake and cancellation of said such services that they solicited by fax and their response was that the ad had already been put into directory. Even though several letters have all Different Invoice DUE DATES stated on them. We contacted them several times to cancell and have "service order" (unauthorized by owner)cancelled but Yellow Holding is not willing to cancell or admit their predatory un moral unethical business practices and they claim to be pursueing debt collections on our account which  started out as $1099.00 for one year of listing in their directory, to plus $30.00 for reminder fee, plus $50.00 reminder fee every week to now  $ 1429.00 as their "over due" account balance.???  I have filed with BBB, FTC, AG in both california where we our located, and new york; where they are located. when bbb contacted them they failed to respond and closed case as unresolved 5/27/15.  we have also come to find that the ftc has already bn granted judgement and this company is ordered NOT to solicite, harrass, collect new or old accounts, and is prohibited from engaging in any type of this "business" and so have been and continue to be acting illegally. SEE FTC COMPLAINT FILED "FAKE YELLOW PAGES SCAMMERS MUST PAY $10.2 MILLION http://WWWCONSUMERAFFAIRS.COM/NEWS04/2011/07.



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