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  • Report:  #885358

Complaint Review: Your Store On Line - Iwaukesha Wisconsin

Reported By:
P.A.R. - Albuquerque,, New Mexico, United States of America
Submitted:
Updated:

Your Store On Line
21795 Doral Road #d Iwaukesha, 553186 Wisconsin, United States of America
Phone:
1-414-892-7951
Web:
yourstoreonline.com
Categories:
Tell us has your experience with this business or person been good? What's this?
In January I ordered what I thought was a good deal t2 EZ read keyboards for the price of 1pplus if you placed your order immediately you would get 2 free mice. well after many e- mails and attempted phone calls. I finall got 2 keyboards the wrong nes . i e-mailed the company got the same old auto respose and no response. the two free mice are not included in the order, they sent me an additional order form for 2 mice and a $1.95 cent shipping charge. The shipping charge for the keyboards cost more than the keyboard.one would think that for the high shipping the two mice were included.

I have tried to send e-mails to their designated address and get nothing but auto responses back saying ithe inquiry was assigned to a customer service rep and  I would be contacted within 3 days. sometimes i would get an automated response saying keyboards were back ordered and thst my order was in process. whatever that means..  I have disputed  the charge with my credit card company. but, have no idea how that will turn out. this company has 5 phone numbers that i am aware of 3 different addresses 2 in WI and 1 in CA, 2 names one is on the return address to a Pyramid Transportation in Carson, Ca. I was unable to find a phone number for them. The response to the last report on them and their response about how they  "love their customers is  a lie. i will try that phone number on Monday May21. DO NOT ORDER FROM THIS COMPANY UNLESS YOU WANT a whole lot of greif, and not knowing what product you will eventually  end up with.


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