Sarah
Gurnee,#2Author of original report
Sun, July 17, 2005
Customer Service Email Address [email protected] Wow! I referenced the ripoffreport.com site in my letter and email of complaint to yourmusic.com and I got at least one thing taken care of that we can all use! Now, if you go to the yourmusic.com website and try to log in and fail, when you click the "contact us" link, it opens up a new message in your email with the address: [email protected] instead of taking you to the customer service form that doesn't work. SO everyone who is having the same problems, go back and send them an email telling them about it! Being persistent and annoying really works! I still can't log in, but at least I have a way to contact them.