Complaint Review: Zales - Pottstown Pennsylvania

When engaging in criticism, especially in writing, it would be in your best interests to spell correctly. I applaude your efforts to expose Zale's shameful and all too common business practices. (Z)Sales should understand that taking care of customers takes care of the economy, which takes care of Zales. Bankrupting your clientele makes no sense.

I was a victim of a similar scheme several years ago. I was asked if I wanted to join a frequent customer club -- no mention was made of applying for a credit card. I was stupid enough to give them the info. When I saw the clerk on the phone I thought to myself, "Why do the need APPROVAL for a frequent shopper club?" I realized what they were doing and threw a fit. I demanded and got the phone number of the corporate headquarters and called them the next day threatening to sue. They apologized profusely, promised to retrain (as if it wasn't a calculated effort like this one with Zales) and threw some gift certificates at me. I'm sure hoping this practice is illegal. At the same time, we as consumers need to be smart. If I had read the application before signing it I would not have been victimized. If I were the poster, I would have reported this practive to my state Attorney General's office for investigation. I sure hope its illegal. And I sure learned a lesson.

By the way, I lived in both Pottstown and Boyertown a long time ago, as a child. I applaud your sense of decency and a willingness to do what is right. After all, what kind of world would it be if everyone simply did whatever a fraudulent employer expected? The sad reality is that many employers are no different than this company. They have found out that there's more money in ripping people off than there is in straightforward, honest business. Thank you for reporting this company's tactics. I'm sure people will be glad to find out the truth before they get cheated. Good luck in your next job!

FOUR weeks. That must be a new record. Let's see 22, apps a month, what does that come to? 1 app a day or less. Half or more of the "real" independant jewelers in the US, cut their teeth at Zales. Their training program use to be one of the best in the industry. Not a fan of Zales, having worked there for several years, but if part of your job description is to push apps, so be it. $4000 in 4 weeks? We use to do $4000+ per day. At 24.9% I wouldn't put it on a Zales card either. Why do you think Zales calls them PREFERRED customers? At 24.9 interest for FOUR years, Zales would prefer they put it on their card too. Most jewelers use a weak solution of ammonia(sp) and some type of dishwashing detergent and water. Not for pearls, emeralds, opals and a few other stones. Mr Clean works as well but tends to spot. With an attitude like yours, it's no wonder they canned you. Now you get on this site and try and "rat" them out. That's ought to further your prospects in the jewelry trade.

FOUR weeks. That must be a new record. Let's see 22, apps a month, what does that come to? 1 app a day or less. Half or more of the "real" independant jewelers in the US, cut their teeth at Zales. Their training program use to be one of the best in the industry. Not a fan of Zales, having worked there for several years, but if part of your job description is to push apps, so be it. $4000 in 4 weeks? We use to do $4000+ per day. At 24.9% I wouldn't put it on a Zales card either. Why do you think Zales calls them PREFERRED customers? At 24.9 interest for FOUR years, Zales would prefer they put it on their card too. Most jewelers use a weak solution of ammonia(sp) and some type of dishwashing detergent and water. Not for pearls, emeralds, opals and a few other stones. Mr Clean works as well but tends to spot. With an attitude like yours, it's no wonder they canned you. Now you get on this site and try and "rat" them out. That's ought to further your prospects in the jewelry trade.

FOUR weeks. That must be a new record. Let's see 22, apps a month, what does that come to? 1 app a day or less. Half or more of the "real" independant jewelers in the US, cut their teeth at Zales. Their training program use to be one of the best in the industry. Not a fan of Zales, having worked there for several years, but if part of your job description is to push apps, so be it. $4000 in 4 weeks? We use to do $4000+ per day. At 24.9% I wouldn't put it on a Zales card either. Why do you think Zales calls them PREFERRED customers? At 24.9 interest for FOUR years, Zales would prefer they put it on their card too. Most jewelers use a weak solution of ammonia(sp) and some type of dishwashing detergent and water. Not for pearls, emeralds, opals and a few other stones. Mr Clean works as well but tends to spot. With an attitude like yours, it's no wonder they canned you. Now you get on this site and try and "rat" them out. That's ought to further your prospects in the jewelry trade.

FOUR weeks. That must be a new record. Let's see 22, apps a month, what does that come to? 1 app a day or less. Half or more of the "real" independant jewelers in the US, cut their teeth at Zales. Their training program use to be one of the best in the industry. Not a fan of Zales, having worked there for several years, but if part of your job description is to push apps, so be it. $4000 in 4 weeks? We use to do $4000+ per day. At 24.9% I wouldn't put it on a Zales card either. Why do you think Zales calls them PREFERRED customers? At 24.9 interest for FOUR years, Zales would prefer they put it on their card too. Most jewelers use a weak solution of ammonia(sp) and some type of dishwashing detergent and water. Not for pearls, emeralds, opals and a few other stones. Mr Clean works as well but tends to spot. With an attitude like yours, it's no wonder they canned you. Now you get on this site and try and "rat" them out. That's ought to further your prospects in the jewelry trade.