;
  • Report:  #633017

Complaint Review: Zetronix Corp - Internet

Reported By:
John - Gresham, Oregon, United States of America
Submitted:
Updated:

Zetronix Corp
Internet, United States of America
Phone:
Web:
Zetronix.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Beware these guys.  I ordered a pair of $419. goggles that were wireless.  They said that they didn't have them in stock and offered me a wired product instead.  I told them that I really needed a wireless solution as I am in a nursing home and my TV and PS3 are across the room from my bed (nurses would trip over the cord).  They responded and promised to send me a refund.  The refund never came in spite of many promises.

Avoid this company at ALL COST.  You'd be better off just burning your cash, it's less frustrating.  I saved up for a year to get those goggles, now they have all my money and all I have is a sad face.


1 Updates & Rebuttals

John

Gresham,
Oregon,
United States of America
Resolved

#2Author of original report

Thu, August 19, 2010

After filing a complaint with Google Checkout and initiating a charge-back on my Credit Card, I was contacted by the owner of the company who apologized profusely, and did issue a refund through Google Checkout.  Additionally, he offered a deep discount should I decide to purchase the wireless goggles from them in the future when they are in stock. 

I am quite satisfied with this resolution.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//