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  • Report:  #606273

Complaint Review: Zynga Game Network - Internet

Reported By:
Linda - Edmonton, Kentucky, United States of America
Submitted:
Updated:

Zynga Game Network
365 Vermont Street 94103 Internet, United States of America
Phone:
Web:
www.zynga.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Zynga overcharged my bank card on a fake poker chips transaction. I called zynga by telephone and they said they would sent the complaint ticket number to their higher ups and that I would get a response within 48 hours, I also emailed customer service on their website the screen shots of both my bank statement of the overcharge and the screen shot of the transaction e-mail of the original purchase.



I received the email response within 48 hours. They said that the transaction never happened. They kept the overcharge amount and then blocked me from purchasing.



They took my money!



 



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