2, Report:
#1453984
Posted Date:
Jul 30 2018
American signature furniture Bought a leather sofa and peeling Internet
Sofa I bought peeling . Was suppose to be leather.
Entity
Categories: Furniture
3, Report:
#1445499
Posted Date:
May 31 2018
American Signature Furnitiure Switch and Bait Scam Pinellas Park Fl Florida
Buyer Beware: Switch and bait scam. Purchased a $4,000 bedroom set from showroom floor in off white coloring as displayed. Delivered a faw day later approx feb 9, they deliver it in brown. I called immediately to complain, then said just approve the shipment and we will deliver the ...
Entity
Categories: Furniture
4, Report:
#1390945
Posted Date:
Aug 07 2017
Fortiva account services I made a payment on July 27, 2017 to my new Fortiva account (a few days before it was due). A payment rep called me saying my was past due. It was not!!!! She said the payment was declined and then, however my bank showed that it was removed by fortiva! Money I payed is GONE!!!!! Taken from my account not applied! Atlanta Internet
Fortiva took my money from my bank and did not apply it to my account. I used them for furniture I bought from American Signature Furniture. They continue to charge me interest. I got a call from them after I made a payment. The caller advised me my account was past due. I was shock...
Entity
Categories: Loans
5, Report:
#1377214
Posted Date:
Jun 05 2017
American signature furniture Mis leading sales/ terrible management madison Tennessee
Me and my friend Gwen went to American Home furniture Sunday on June 4, 2017 to buy furniture that we found after vistiting several stores. We were given a great deal by a nice lady that helped us. She was having a hard time when it came to the computer part because we found ou...
Entity
Categories: Credit Services
6, Report:
#1090001
Posted Date:
Oct 29 2016
American Signature Furniture Never purchase again without reading reviews. American Signature, Proud dishonest American furniture stoer, No wonder we buy Japanese cars and other products. Fort Myers Florida
xVery bad service – am so dissapointed with this store, we purchased all our living room furniture from here with a warranty that cost us over $200 and then when it came to having some repairs of a sofa that no one used it should not deteriorating the way it is right now. Th...
Entity
Categories: Liars
7, Report:
#1291365
Posted Date:
Mar 03 2016
American Signature Furniture Quality and Insurance is no good. Orlando Florida
WATCH OUT!!!! Horrible experience buying a sofa set from American Signature Furniture. I purchased the fabric protection plan and my leather sofa's are deteriorating and they don't cover this even though I am within the insurance time period. I would not recommend this brand to anyo...
Entity
Categories: Home & Garden Stores
8, Report:
#1276739
Posted Date:
Dec 29 2015
value city furniture stores American Signature furniture they sold me leather furniture that began reeling one year after having it. west mifflin pa Nationwide
I purchased 2 white leather theatre loveseats and a matching reclining sofa in fall of 2012 from Value City Store in West Mifflin PA after the first year the leather started showing signs of peeling and cracking it got worse and now there are...
Entity
Categories: Furniture & Furnishings
9, Report:
#1194444
Posted Date:
Dec 10 2014
charles singleton and his manager Sarah V. upset customer mcdonough Georgia
I went into the store looking for a mattress, i stressed i need the company to haul off my old mattress. the manager stated no problem the company can do that and deliver the next day. I bought the mattress and stated that i need to get rid of my old mattress (old ...
Entity
Categories: Customer
10, Report:
#1178979
Posted Date:
Sep 24 2014
American Signature Furniture Sold bug infested furniture by American Signature Furniture, refuses to take it back Columbus Ohio
American Signature Furniture delivered a bedroom set that is infested with powder post beetles. I contacted the local store, the manager Jeremy never returned my call. When I finally did get in touch with him he arranged to replace the nightstand with the obvious damage.
On my own ...
Entity
Categories: Home & Garden Stores
11, Report:
#1169690
Posted Date:
Aug 14 2014
American Signature Furniture Charges For Delivery Fee, Wrong Item, and Nonchalant Manager. Avoid! Lithonia Georgia
I arrived to the store on 8/13/2014 with the contractor only to find out that the bed that I purchased came with different color rails. The color of the selected item was dark and the rails that accompanied my set were a light oak. When I spoke with Melissa (manager) she stated that...
Entity
Categories: Home & Garden Stores
12, Report:
#1083513
Posted Date:
Jun 23 2014
American Signature Furniture SCAMMED OUT OF $4000! Leather Sectional Peeled Like An Onion! Atlanta Georgia
We purchased a Leather Sectional with a 7 year extended warranty from the American Signature store in Camp Creek Marketplace in Nov of 2010 and it started PEELING in February of this year (2013). We contacted the store who in turn had us contact the warranty company. The warranty ...
Entity
Categories: Furniture & Furnishings
13, Report:
#1143689
Posted Date:
May 03 2014
American Signature Furniture/Value City Furniture Poor quality furniture and poor quality customer service Multiple Nationwide
After only a few years of regular (not at all heavy, since my husband is really the only regular user) use of my two loveseats and a chair, the leather began cracking and pieces even cracked off and fell to the floor. I called the store where I purchased the furniture and an exten...
Entity
Categories: Furniture Manufactures
14, Report:
#1035293
Posted Date:
Mar 16 2013
American Signature Furniture AS Furniture sold defective furniture with fradulent warranty Orlando, Florida
We purchased a bonded leather sectional set for our family room and had it delivered in September of 2012. We were replacing a set that had lasted us 9 years, and looking for a little upgraded look at the same time. Because we also intended this set to...
Entity
Categories: Furniture & Furnishings
15, Report:
#843332
Posted Date:
Feb 23 2012
American Signature Furniture Defective Furnitures Moorestown, New Jersey
I brought a sofas from American Signature Furniture, for $373.42 and after about 4 or 5 months the Springs and Cushions became very soft. They came out and replace the cushions and about 2 months later they came out and said, the sofas was Defective. I pick t...
Entity
Categories: Furniture & Furnishings
16, Report:
#552342
Posted Date:
Jan 21 2010
American Signature Furniture Sold a $1000 couch that within a year has fallen apart! Pinellas, Florida
I thought I was buying a quality piece of furniture! With tax the total was over $1400. The first couch or sectional that came to us was cracked where the connectors were placed. So they sent another...It had the same problem..I was told this is how all the couches would come from t...
Entity
Categories: Furniture & Furnishings
17, Report:
#536962
Posted Date:
Dec 10 2009
Value City Furniture - American Signature Furniture ERIN COOK VCF COLUMBUS OHIO REFUSED TO HONOR EXTENDED WARRANTY,VCF IS A FRAUD@ IS TREATING EXTENDED WARRANTIES LIKE A SELF INSURED INSURANCE POLICY TO SELL GARBBAGE FURNITURE CONDITIONALLY . columbus, Ohio
value city furniture-american signature furniture erin cook vcf columbus ohio refused to honor extended warranty, vcf is a fraud@ is treating extended warranties like self insured insurance policies to sell garbbage furniture conditionally,columbus ohio/niles ill
Entity
Categories: Furniture & Furnishings
18, Report:
#479005
Posted Date:
Aug 13 2009
American Signature Furniture Made in China, not North Carolina - only branded furniture under warranty Atlanta, Georgia
When we first went to ASF the salesman told us that all ASF was made in North Carolina and the quality was assured by the lifetime warranty. We have had our living room furniture for just over a year and it is garbage. The main support in the ottoman broke so it now sags. There is a...
Entity
Categories: Department & Outlet Stores
19, Report:
#456545
Posted Date:
Jun 08 2009
American Signature Furniture ,American Signature doesn't take accountability for selling inadequate furniture Buford Georgia
This is our complaint filed with the BBB as well:
We purchased a sofa about 14 months ago. It was not used until recently. After about two weeks of normal use (i.e. sitting to watch television) My husband sat down on it and heard a pop - the next time he sat on the sofa we heard ...
Entity
Categories: Furniture & Furnishings
20, Report:
#442828
Posted Date:
Apr 11 2009
American Signature Furniture Horrible Patchy Leather, last only 2 years, one past warranty Atlanta Georgia
STAY AWAY FROM American Signature Furniture! Paying high price does not mean high quality at American Signature Furniture. Once we had our leather couch for two years, now out of their 1 year warranty, the couch is showing defective leather. Our leather repairman, pointed out that t...
Entity
Categories: Furniture & Furnishings
21, Report:
#437425
Posted Date:
Mar 25 2009
AMERICAN SIGNATURE FURNITURE WORST SERVICE I EVER SEEN.FURNITURE FELL APART IN 30 DAYS.WILL NEVER WALK IN STORE AGAIN SARASOTA Florida
I'm not much on typing,so this will be short.I bought a couch,took it home, used it 30 days and noticed I was sitting on a cross board,padding had already giving out.It was a month or so before I called. They said they would order the stuff to repair and call. No call. I called.They...
Entity
Categories: Furniture & Furnishings
22, Report:
#420116
Posted Date:
Feb 21 2009
AMERICAN SIGNATURE FURNITURE This company sold me a patched up couch. And will not come back to pick up the couch. Lithonia Georgia
American Signature Furniture in Lithonia Georgia is selling furniture that is torn and busted. When I ask them to replace the furniture they said that we had the right inspect the furniture.
I told them that they should have inspected the furniture before they shipped it out. ...
Entity
Categories: Sales People
23, Report:
#422587
Posted Date:
Feb 10 2009
Value City / American Signature Furniture Think their furniture sucks, work at the Corporate Office! Columbus Ohio
I worked for the corporate office for awhile and it SUCKED! Many people quit, turn over is huge and ongoing. They pay well but they are stuck in the past. Execs like to keep their thumbs on you and let you know where you stand. You will go far if you brown nose, are related or if yo...
Entity
Categories: Employees
24, Report:
#385335
Posted Date:
Oct 27 2008
Value City Furniture - American Signature Furniture Company uses deceptive practices, sells poor quality goods, does NOT back products. Plainfield Indiana
My husband and I bought a couch, loveseat, ottoman and chair for our living room in August. We had been warned by a friend not to buy furniture at Value City, but I really liked the style of the furniture and because the salesman sold us a warranty on the furniture that covered it,...
Entity
Categories: Attorney Generals
25, Report:
#290218
Posted Date:
Oct 23 2008
American Signature Furniture High Priced Furniture doesn't mean better furniture Sarasota Florida
I was so happy to walk into this store and find the exact style of couch that I was searching for with just one visit. We measured, we checked it out and it was just want I wanted. The furniture was delivered exactly when it was promised and then the problems began. The couch is ...
Entity
Categories: Furniture & Furnishings