1, Report:
#1367927
Posted Date:
Apr 16 2017
Cobra Electronics, Inc. Company refused to repair my gift under warranty because I had no receipt, but did register the unit with them at time of receipt of gift. Chicago Illinois
I received this dash camera as a gift from my 2 children on or about February 20, 2016. On March 8, 2016 I registered the product online with Cobra. In a few months, the unit began turning off and on. I am a Ham Radio operator and worked in the phone installation business, so I know...
Entity
Cobra Electronics, Inc.
Categories: Cameras & Video
2, Report:
#1352231
Posted Date:
Jan 27 2017
Cobra Electronics I RECEIVED A COBRA DASH CAM for Christmas 2015. In less than a year it began to start and stop intermittently. I called Cobra and they said to send it in as it was in the warranty period. It came back with a new cord, but Cobra had completely deprogrammed it and so I had to reprogram it. Now it won't always start recording even though the red light is on. I have to unplug the power cord and reconnect it and sometimes it'll start and other times it won't. Every minute now the screen turns black for a second with a bunch of green tiny print appearing on it, so if it's changing segments that frequently, it's deprogrammed itself. I called Cobra with this problem while still in the warranty period, but this time they insisted on a receipt. I called my kids who bought it for me and they didn't have a receipt anymore. Although I am sure I filled out and sent in the warranty registration, Cobra told me, no receipt, no service. So if you give a Cobra item as a gift, keep the receipt or give it to the recipient of your gift and explain to them that although it's kind of crude to give a gift with the receipt (they shouldn't know how much you paid for it) you should do it anyway. THIS COBRA UNIT SELLS AT FRY'S ELECTRONICS FOR $99, but you can buy the identical item without the Cobra brand name on it (it's made in China) and some like it on eBay starting in the $9 range and some of them have both front and rear lenses and record front and rear traffic. I wish Cobra would have used my warranty registration and not denied me my warranty rights because I couldn't produce a receipt. Chicago Illinois
I RECEIVED A COBRA DASH CAM for Christmas 2015. In less than a year it began to start and stop intermittently. I called Cobra and they said to send it in as it was in the warranty period. It came back with a new cord, but Cobra had completely deprogrammed it and so I had to reprog...
Entity
Cobra Electronics
Categories: Electronic Manufacturers
3, Report:
#1331487
Posted Date:
Oct 04 2016
Cobra electronics Cobra 8500 hd pro Cobra gps junk Nation wide Nationwide
Dear Aron,
I do understand your frustrations, but by disconnecting the device once it was in the download mode, did mess it up. I will forward this email over to management as well.
Kind regards,
Christine
Cobra Customer Support Team
Case #: 00156297
Internal ID: 500i00...
Entity
Cobra electronics
Categories: Electronic Manufacturers