1, Report:
#1528826
Posted Date:
Sep 20 2023
Comcast Xfinity Promises not honored Philadelphia PA
I am a long time Xfinity customer (7+ years). Recently, on 08/25/23, I received a call from Xfinity agent who offered me to switch to Xfinity Mobile (I had 4 lines from another provider) and he told me that I will be getting a total of $700 in prepaid cards for switching the lines (...
Entity
Comcast Xfinity
Categories: Internet Service Provider
2, Report:
#1527806
Posted Date:
Jul 28 2023
Comcast/Xfinity Mobile Comcast Mobile Xfinity Mobile Refused to refund high overage charges for glitch in their service. Child was at school where phones are collected and locked up until school is out. Aurora Colorado
I had a problem with Comcast/Xfinity back in May where they sent me a message saying that I was over on my data for my son’s phone. He had been using .3 to .4 gigs a month since he got the phone. All of a sudden, they said that he had used 12 gigs in a week. He was in school as he...
Entity
Comcast/Xfinity Mobile
Categories: Cell phone carrier, Cellular, mobile phone, cellphone service
3, Report:
#1522677
Posted Date:
Dec 05 2022
Xfinity Comcast Xfinity Comcast is a predatory and abusive company that is not regulated by anyone and exploits consumers. Philadelphia Pennsylvania
MY BILL KEEPS GOING UP AND UP EVERY MONTH BECAUSE I AM BEING SUBSCRIBED TO SERVICES I DO NOT NEED OR KNOW I HAVE WITHOUT MY CONSENT:
The first issue is that I was supposed to be paying much less rather than more because your representatives have assured me that they would be cre...
Entity
Xfinity
Categories: cable company
4, Report:
#1522289
Posted Date:
Nov 02 2022
XFINITY Internet XFINITY INTERNET SERVICE BAD SERVICE WHILE CHARGING FOR PREMIUM FT LAUDERDALE- NATIONAL FLORIDA
We have been a customer of Comcast Xfinity for over 20 years. In the last several years our service has declined significantly and we can ever get any help. We have been paying for over 1000 in speed and only get just under 100. Whenever we call in we are always told we have old mod...
Entity
XFINITY Internet
Categories: Internet provider
5, Report:
#1517559
Posted Date:
Apr 27 2022
Comcast Xfinity Charged me for service I couldn’t use (impossible) Orlando FL
My complex ended the service agreement with xfinity on 1/31/22 and it was physically impossible to use any data or phone service from xfinity. They decided to illegally turn on my auto pay( I know cause I had there service for about 16 years and I've never used autopay in my life) a...
Entity
Comcast
Categories: Internet business
6, Report:
#1513622
Posted Date:
Feb 28 2022
Comcast Xfinity Charged me for a modem for 3 years that THEIR employee took with them Aurora Colorado
I spoke with Comcast back in March, they opened a dispute ticket for me, they did nothing except stopped billing me the following month for the modem that their employee changed out for 3 years. This is not a few dollars but over $500.00. I finally called them back a week ago, they ...
Entity
Comcast
Categories: Internet
7, Report:
#1513026
Posted Date:
Oct 22 2021
comcast Xfinity Comcast $10 month Extra Sports Fee even if you Hate sports. They have been Sued and lost Twice Report to FCC Plymouth Meeting PA
RipOff $10 monthly Sports Fee even if you never watch. Sued twice and lost both times. Comcast reported to FCC.
Entity
comcast
Categories: Cable TV
8, Report:
#1509691
Posted Date:
Jul 06 2021
COMCAST/Xfinity cable/Internet Xfi/Xfinity/Comcast FRAUDULANT CHARGES MARION VIRGINIA
I have dealt with this company since 2015,On several occations they add fraudulant charges to your occount,You call and have it taken care of then a few months later SAME fraudulant Charges,....Ive had this happen too many times to count but on my recent charges,They have billed me ...
Entity
COMCAST/Xfinity cable/Internet
Categories: cable company, Cable, internet services
9, Report:
#1503277
Posted Date:
Dec 24 2020
Comcast Xfinity Charged me for someone else's service Florida
This company has the worst customer service I have ever experienced. This company did not cancel my services when asked, stored my payment information, and then charged me for 2 months of internet service after admitting that my internet should have been cancelled. They then refuse...
Entity
Comcast Xfinity
Categories: Internet
10, Report:
#1501834
Posted Date:
Nov 12 2020
Comcast Xfinity BEWARE FRAUD DECEPTIVE PRACTICES - STEALING MONEY XFINITY COMCAST Never Received My Last Bill IN EMAIL!!! They Just took the MONEY FROM MY Account. Over Charged ME ON THE FINAL BILL PHILADELPHIA Pa
Every month I received like clock work a bill stating what was owed and when.
But on the final bill nothing was sent. The were sneaky and deceptive and just took the money from my account without sending me a statment or a final bill or that the funds were paid. They also over charg...
Entity
Comcast Xfinity BEWARE FRAUD DECEPTIVE PRACTICES - STEALING MONEY
Categories: Billing, Over billing, Unauthorised billing
11, Report:
#1501156
Posted Date:
Oct 22 2020
Comcast Xfinity Erroneous charges after termination of services. Customer Care team dishonest and not honoring what was told to me as a customer Charlotte P O Box 71211
I have been billed for services I am not using. I was lied to about the cancellation of services I requested comcast services 07/2020 at my home. A installer came to my home in july 2020 however he did not install the equipment properly. I called comcast several times with no resolv...
Entity
Comcast
Categories: TV, Home phone and internet
12, Report:
#1500809
Posted Date:
Oct 12 2020
comcast xfinity Not getting speed promised batavia illinois
Signed a 2 year contract upgrading to 600mbs up from 200mbs. so far rarely get speeds above 150mbs with new white tower modem have to reset it 3 times a week to watch TV very disappointed with service and customer service. They pinged my modem and said everything was fine. I check...
Entity
comcast xfinity
Categories: Internet Service Provider, Cable, internet services
13, Report:
#1499706
Posted Date:
Sep 10 2020
Comcast Xfinity comcast.com Xfinity.com Bad service, customer service extremely bad customer and tech service Plantation Florida
Xfinity services has deteriorated to the point that they don’t have good service nor do they respect their customers as they will lie, and disconnect themselves from a call or chat without helping their customers. Their internet speeds are not what they promote. I have lost over $...
Entity
Comcast Xfinity
Categories: Cable, internet services, internet, Internet provider
16, Report:
#1491933
Posted Date:
Feb 19 2020
comcast/xfinity Hi speed internet & TV service with NO premium channels & NO DVR...cost was $107., up to $131, then up to $161 per month same service!!!! Lebanon Pennsylvania
comcast/xfinity Hi speed internet & TV service with NO premium channels & NO DVR...cost was $107., up to $131, then up to $161 per month same service!!!! I tried to just get internet, which comcast offers to new customers for $39.99 a month & my price is $199. per month!!! What a ri...
Entity
comcast/xfinity
Categories: Internet Service Providers
17, Report:
#1491717
Posted Date:
Feb 15 2020
XFINITY - COMCAST COMCAST XFINITY XFINITY did not provide lightning suppression on their cable boxes and fried 4 of my high dollar big screen televisions Philadelphia PA
After the 4 televisions were destroyed, I informed XFINITY that they did not install their equipment with adequate protection.
They arrogantly let me know they would do nothing for me.
I canceled my membership and refused to pay the cancelation penalty.
After 2 years in collection A...
Entity
XFINITY - COMCAST
Categories: Internet Fraud, RIP-OFF, Cable Companies, television, TV, tv and movies
18, Report:
#1487094
Posted Date:
Oct 31 2019
Comcast Xfinity billed a closed account for three years. Wheaton, Illinois
We recently discovered that Comcast had been charging us for cable TV, internet and phone services at a prior residence we sold in November 2016. Comcast has continued to charge us each month since November of 2016 for the previously mentioned services at our old address. As a resul...
Entity
Comcast
Categories: Cable TV Fraud
19, Report:
#1485699
Posted Date:
Sep 30 2019
Comcast Xfinity Locked me out of my email account Nationwide Nationwide
On the morning of Tuesday, September 24, 2019, I went to log into my [email protected] email account and was greeted with the following error message: ErrorWe're sorry. It looks like something went wrong. Please try again in a moment. I talked to two or three support technicians ...
Entity
Comcast
Categories: Internet Service Provider
20, Report:
#1483529
Posted Date:
Aug 15 2019
Comcast Xfinity Breach of contract Tn
Comcast doesn’t respect their word or their customers they just trying to collect money anyway I had the 3 years agreement and I understand if you have agreement contract that means that no change in what you get or what you pay for the whole time of the agreement so they have to ...
Entity
Comcast
Categories: UTILITY, Internet Service Providers
21, Report:
#1078577
Posted Date:
Apr 02 2019
Comcast Xfinity Fees for Check over the phone Battle Creek Michigan
I called Comcast to make arrangements on my bill and was told I had to give a post dated check which I did. I was told the amount to be taken from my bank account and planned for that. They then added a phone payment fee which they neglected to tell me about. This caused me to...
Entity
Comcast Xfinity
Categories: Cable TV
23, Report:
#1474417
Posted Date:
Feb 28 2019
buyyourownmodem.com Will not acknowledge CitiCard settled my dispute by restoring my payment so their regular refund process can be implemented Orem Utah
I cannot get a refund for a returned Comcast compatible modem. I stopped payment with CitiCard MC and the vendor said they could only process a refund if the the dispute was reversed. They say they never got the money back and CitiCard says they did. Is there a way...
Entity
buyyourownmodem.com
Categories: On-Line Stores
24, Report:
#1473544
Posted Date:
Feb 14 2019
Comcast Xfinity They promised a service and did not deliver and still charge for NO SERVICE
COmcast promised us a service we have been going on for over a year trying to get service and they have constantly been trying to charge us then disconnecting for failed servies and then charging again over and over, we have filed numerious complaints and are willing to take legal a...
Entity
Comcast
Categories: Internet Service Providers
25, Report:
#1463554
Posted Date:
Oct 10 2018
DISH Network B2B Wireless Englewood CO Colorado
They ripped me off by costing me approx. $340 in cable bills because they did no disconnect my service as was promised. They also owe me for two gift cards, one for $100 and one for $50.October 4, 2018 Colorado Attorney General’s Office1300 BroadwayDenver, CO 80203 Dear ...
Entity
DISH Network
Categories: Cable Companies, Satellite Dish Companies
