1, Report:
#1524180
Posted Date:
Jan 27 2023
Empire Today - Empire Flooring Sale and installation of flooring Denver CO
I should have read the reviews on Google before trusting this company, but this company was a referral based on what they did for a friend. He was treated very well and got a great deal on flooring and the install was good too. So, I decided to contact them about replacing my floori...
Entity
Empire Today - Empire Flooring
Categories: Flooring
2, Report:
#1523829
Posted Date:
Jan 13 2023
Empire Today Terrible customer service! Nationwide
For the second time using Empire Today, the salesperson mismeasured. There was not enough products to do the job in the time frame promised in my contract with them! I then had to take a day off work, unplanned, causing my own business to suffer and their only compensation was an ...
Entity
Empire Today
Categories: Flooring
4, Report:
#1510330
Posted Date:
Jul 24 2021
Empire Today, LLC Poor customer service and poor quality of work Odenton Maryland
We ordered flooring for our upstairs and kitchen.
The upstairs and steps were done. The detail was poorly done. And, they did not put furniture back nor clean up after themselves.
The kitchen was cancelled the morning of the sceduled installation after we had been waiting for th...
Entity
Empire Today, LLC
Categories: Flooring
5, Report:
#1508243
Posted Date:
May 21 2021
Empire Today They gave me false information about a flooring product, which I subsequently purchased and want removed due to poor quality. Northlake Illinois
The sales Rep in Phoenix Arizona voluntarily told me that laminate flooring would NOT have a hollow clicking sound when walking on it. In fact it DOES make that cheap sound. There is no way to know that until the flooring is actually installed. I requested a refund, but the company ...
Entity
Empire Today
Categories: Flooring
6, Report:
#1507498
Posted Date:
Apr 28 2021
Empire Today They damaged the walls when installing my flooring.Now refusing to fix it stating they didnt do it. Nassau New York
I contracted Empire today wit the sales Rep Diane to replace the floors in my house to ceramic tile flooring. They told me the job would take 3 days and that I had to be there for the job to occur. The job was scheduled for 2 weeks later at 8 am on 4/21. They made me pay for 60% of ...
Entity
Empire Today
Categories: Flooring, Home Improvement and remodeling
7, Report:
#1500731
Posted Date:
Oct 09 2020
Empire Today I called Empire because of their 50% off sale. Salesman came and showed some samples.After paying almost $20 per square foot for plastic junk I wish I had gone to Home Depot. Has anyone received 50% off? Northlake Illinois
I called Empire because of their 50% off sale. Salesman came and showed some samples. I asked about the 50% off and he said “that only applies to hardwood flooring”. I wanted Luxury Vinyl Tile (LVT) so the “sale” did not apply to me. After they installed some cheap China ju...
Entity
Empire Today
Categories: Flooring
8, Report:
#1497687
Posted Date:
Jul 16 2020
Empire Today Failure Repair/Fix Carpeting that was cut short and is delaminating Orlando FL
We purchased a home in November 2018 and called Empire Carpet out for a quote on flooring. During our consultation we opted to replace only the carpeting throughout the ho.e as the cost was way more than what we were expecting. Within a week of signing our contract we had carpeting ...
Entity
Empire Today
Categories: Flooring
9, Report:
#1489397
Posted Date:
Dec 22 2019
EmpireToday Paid in full then decided it would cost more than estimated. I paid more. Than they found out their vinyl was to short and wanted more money when they came back Northlake Illinois
Empire Today is not an honorable business. There is even a support group for People that have been burnt. They act like bunglers that want you to pay for their mistakes. They gave me a exorbitant price which in foolishness I agreed to. SO, next they send a team to pull up the floori...
Entity
EmpireToday
Categories: Carpet & Tile Installers
10, Report:
#1488734
Posted Date:
Dec 07 2019
empire today flooring empire terrible installation of new floors in entire home Odenton maryland
Empire Today installed new laminate in entire house except master bedrrom, new carpet in there. After they finished the 1st day (about half done) they left DUST everywhere! They were sawing the laminate in my home! The furniture was all over & I couldn't even walk in the home. Nex...
Entity
empire today flooring
Categories: Carpet & Tile Installers
11, Report:
#1480549
Posted Date:
Jun 17 2019
Empire Today Lies, negligence, fraud, theft, destruction of personal property
In 2018, we hired Empire Today to install a carpet in a large, 2-room basement area of the empty home we’d just purchased. The installers charged us $600 for new padding, but never installed the padding. They put new carpet over the old padding and kept our money. We discovered th...
Entity
Empire Today
Categories: Flooring
12, Report:
#1478926
Posted Date:
May 17 2019
Empire Today Beware the Padding Swap SCAM
If you order anything other than the cheap/basic/economy padding, the installers won't put it in. Instead, they put in the cheap padding. I didn't pay attention when they installed, but had to cut back some carpet to install flooring and noted that the padding put it was NOT what I ...
Entity
Empire Today
Categories: Carpet & Tile Installers
13, Report:
#1468794
Posted Date:
Dec 04 2018
Empire Today Unacceptable Instillation and No Customer Service to provide Resolution Northlake Illinois
Can not believe the experience I have had with this company. After instillation of hard wood floors I noticed issues with the quarter round trim. After further inspection the trim wasn't even nailed to the baseboard. Reported to customer service. First installer that was to come do ...
Entity
Empire Today
Categories: Flooring
14, Report:
#1459686
Posted Date:
Sep 06 2018
Empire Today Deceptive sales tactics, promises that contradict Northlake Illinois
Beware what you sign with Empire Today despite what the sales person says! Our experience was what I believe was an attempt at deceit that I was fortunate to spot before it was too late to cancel. When we told our salesperson that we would think about it, he told us that that was OK...
Entity
Empire Today
Categories: Flooring
15, Report:
#1459046
Posted Date:
Sep 01 2018
Empire Today Expensive, High pressure selling tactics (1970s selling style) Close the sale at all costs Denver Colorado,
The sales rep that showed up to do a free measurement was too pushy. I told her I wanted to get several quotes from different companies. She is an independent contractor for Empire with the showroom essentially in her car. For a 658 sq ft space she quoted me $8,000+ for luxury vinyl...
Entity
Empire Today
Categories: Flooring
16, Report:
#1458728
Posted Date:
Aug 29 2018
EMPIRE TODAY EMPIRE TODAY provided me with an absurd estimate to install laminate floors. Pennsylvania
Met with Joe Bonavitacoca (from Empire) at my mother's condo today, which is located in Lansdale PA. Her condo was flood damaged earlier this month. Joe provided me with an estimate to install 1,000 feet of laminate flooring. His estimate was $15,000!! That's...
Entity
EMPIRE TODAY
Categories: Flooring
17, Report:
#1457859
Posted Date:
Aug 23 2018
Empire Today Was supposed to be light oak new flooring and after 4 visits, 3 different installs I still have the wrong flooring and they are refusing to remove or refund denver Colorado
I have seen the commercials and recently bought a new house in Denver. I wanted to order wood flooring for the one carpeted room in my house. First time they came out, they started to put down a laminate flooring and the installer was wise enough to say, this can't be what you order...
Entity
Empire Today
Categories: Carpet & Tile Stores, Carpet & Tile Installers
18, Report:
#1454869
Posted Date:
Aug 03 2018
Empire Today Caused a toilet leak by improper seating following flooring installation Denver Colorado
August 3, 2018
Complaint regarding Empire Today Flooring
Background: I will start by letting you know I am 80 years old and caretaker for my 84 year old husband who has Parkinson’s Disease and Dementia. In order to make it easier for him to get around the house with walker ...
Entity
Empire Today
Categories: installation damage
19, Report:
#1454734
Posted Date:
Aug 03 2018
EMPIRE TODAY Subpar Materials, Mediocre Installation/Work, NOn-Existent Customer SErvice MELVILLE New York
Horrible Experience!
1.Subpar Materials/Carpets--Carpets shedding, and bold
2. Mediocre Installation--Edges not properly secured throughout
3. Under Staffed -- Sent only 2 installers for a job that probably required 3-4 guys, it took them all day from appx. 9am to after 7P
4. Non...
Entity
EMPIRE TODAY
Categories: Carpet & Tile Installers, Carpet & Tile Stores
20, Report:
#1453575
Posted Date:
Jul 26 2018
Empire Today Carpeting Co Empire Today instralled a carpet in 2016 New York
In 2016 i made an appt for Empire today to come and give me an estimate of new carpeting for my living room, which i also asked to pay and use the best linner. The carpet after 2 years started to bulge in areas, i called Empire and was told that the install was only a one year warra...
Entity
Empire Today Carpeting Co
Categories: Carpet & Tile Installers, Carpet Care
21, Report:
#1452234
Posted Date:
Jul 18 2018
Empire Today Empire Today - Baltimore Regional Distribution Center Poor Installation with No Repair Odenton MD
Selecting Empire Today to complete my hardwood flooring project has been the biggest mistake and nightmare to date. My install date was scheduled for June 19th with a completion date of June 19th, as I was having the hardwood install in the family room only. The install ended up tak...
Entity
Empire Today
Categories: Flooring
22, Report:
#1066930
Posted Date:
Jul 15 2018
Empire Today Empire Laminate Flooring Estimate Internet Nationwide
I wanted to share our recent in-home estimate experience from Empire Today. We contacted them through their website for an estimate on laminate flooring for the first floor of our home (approx. 1000sq.ft.) after seeing the special of Buy 1 room, Get 2 free. We appear to be a young c...
Entity
Empire Today
Categories: Carpet & Tile Installers
23, Report:
#1449712
Posted Date:
Jun 30 2018
Empire Today Flooring SERVICE IS NON_EXISTANT all lies on amount of time and when on install. Mis-measure UNPROFESSIONAL!!! Internet
First of all everything that the sales rep said was totally wrong.. She said one day install and that was far from truth. She said to contact her if any problems but she never responded to inquiries. She also mis-measured our carpet amount. Carpet was supposed to be installed ...
Entity
Empire Today Flooring
Categories: Carpet & Tile Installers, Carpet & Tile Stores
24, Report:
#1445816
Posted Date:
Jun 03 2018
Empire Today Will return refund Kent Washington
Having positive experiences with Empire's carpet installation in the past, my wife and I decided to use them for a small custome window treatment for our new how - two sets of vertical blinds for slider windows. The first sales appointment set for their free in home estimate - whi...
Entity
Empire Today
Categories: Blinds / Shutters / Window Care, Carpet & Tile Installers
25, Report:
#1445327
Posted Date:
May 30 2018
Empire Today Sold and Installed our carpet Eagan Minnesota
We purchased carpet in Sept 2017. Right away we had issues. The salesguy told us this carpet would never in 20 years show signs of wear/packing. So we purchased. We called 3 weeks later because the seam is in the middle of the room and sticks out like a sore thumb. (Literally looks ...
Entity
Empire Today
Categories: Carpet & Tile Stores