1, Report:
#1397870
Posted Date:
Sep 05 2017
Family Mobile Walmart Walmart Family Mobile This company is not honest. Its policies are set up to allow theft. Nationwide
My son lost his phone, which I'm sure is common occurance in any family. How this matter is resolved in regards to the service provider is either responsible or shady. This is the first time I have had this incident in over a year of service with Family Mobile from Walmart.
I report...
Entity
Family Mobile Walmart
Categories: Cellular Phone Companies
2, Report:
#1389713
Posted Date:
Aug 01 2017
Family Mobile Walmart - Family Mobile cell phone complaints Miami Florida
I am also receiving payment due notices from Family Mobile in Miami, Fl. The account was closed in April, 2017. When I call Tracfone, Walmart and T-Mobile they all say they cannot find an open account and we do not owe anything. BUT, we keep getting a monthly bill for $55.30. ...
Entity
Family Mobile
Categories: Cellular Phone Companies
3, Report:
#1383311
Posted Date:
Jul 05 2017
Family Mobile walmart family mobile was told for 2 months that I had NO bill and then to be told you have 7 days to pay or your going to collections?!? ridiculous! Nationwide
I cancelled my services in May and I kept calling to be sure it was cancelled and see if I owed any money. They told me multiple times, your account is cancelled and you do not owe us any money, I then received a bill, called about it and they said you can disregard that bill, you o...
Entity
Family Mobile
Categories: Cellular Phone Companies
4, Report:
#1329641
Posted Date:
Sep 23 2016
My family mobile Walmart tmobil I don't feel I should be responsible for these amounts of my phone bill I paid 79 dollars and now you want to charge me 47.82 I only get 5 GB and I don't even come close to that much a month I feel the 34.50 I paid on the 7th is the right amount I would l Over charging me for months what credit to my account Cornelius Oregon
Hi this is Tammy Johnson I feel that my account should have a lot of credit I have been over charged for months now I paid 79 dollars for the mistake tmobil my family Mobil plans Walmart I just tried to call to take care of this and this is where they send me I am getting very ups...
Entity
My family mobile Walmart tmobil
Categories: Telephones
5, Report:
#1279650
Posted Date:
Jul 22 2016
eshaq akari eshaq b akari indivdtial ballston spa new york
I cancelled my cell phone service from family mobile (walmart family mobile on december 19th /2015 i informed family mobile @1877 760 8760 on the same date and they told me that they are sorry to see me go, now they are charging me 36.92$ for something I didn't use .I am so up...
Entity
eshaq akari
Categories: Telephones
6, Report:
#1273708
Posted Date:
Dec 12 2015
Family Mobile, Walmart Family Mobile I was scammed out of $6.40 When I called, no one knows what the $6.40 was for and have no knowledge of it El Dorado Hills California
I recieved a text message saying that I owed an additional amount to what I had already paid. I had already paid my monthly bill of $60.34. My husband went to the Walmart store and paid the additional amount. I called Family Mobile and the representative could not find any record of...
Entity
Family Mobile
Categories: Cellular Phone Companies
7, Report:
#1269711
Posted Date:
Nov 23 2015
walmart my family mobile Walmart my family mobile iam being charged 69.88$ for services canceled phone bill October 31st went to a new phone cell company they are referring e mail support doesn't Respond Rosemarie Hassey charging fees already paid October paid bill in septembe30th for octber and they are charging me for november which i already switched to another company on the 31st of October did not owe anything aurora exposition walmart Nationwide
Recieved bill from Walmart on Friday the 27th of November fr my family mobile walmart for69.88$ they say I owed for October 1st and November the representative said I should have switched without tell them and that that was a fee when sevices was disconnection of sevices which eve...
Entity
walmart my family mobile
Categories: Unusual Rip-Off
8, Report:
#1260249
Posted Date:
Oct 09 2015
Walmart Family Mobile Walmart Family Mobile does not let me pay my last bill. Internet
We quit Walmart Family Mobile a few months ago because their coverage and service did not meet our needs. Since they deactivated my online account I was not able to pay the final bill on their website. After they sent me a reminder, I sent a billpay check to the address the letter c...
Entity
Walmart Family Mobile
Categories: Telephones
9, Report:
#1229480
Posted Date:
May 15 2015
family mobile walmart family mobile over charging Nationwide
I went online to family mobile because I saw a commercial that said 29.99 for unlimited text, calls and I could go online from home instead of having to drive to the grocery store or the library tnhe way I have to now. I put in my zip code and it said they did have service here wher...
Entity
family mobile
Categories: Cellular Phone Companies
10, Report:
#1221530
Posted Date:
Apr 10 2015
Family Mobile Walmart Family Mobile Keeps charging a customer after they have already ported there number when its a pre payed service. Nationwide
So I called Walmart Family Mobile on Febuary 4th 2015 and got my phone number ported to a diffrent cumpany. I also told them that I would not be using there service any more. In the months to fallow they have still been charging me for there service that im not using. This is a pre ...
Entity
Family Mobile
Categories: Cellular Phone Companies
11, Report:
#1216521
Posted Date:
Mar 18 2015
Walmart Family Mobile Walmart Family Mobile Wamart family mobile online billing rip off with debit or credit cards Wherever there is a walmart Every state.
I am a family mobile customer,I have been for about three months. I usually just use my debit card to pay my bill online of 38.02. I made my payment on March 2nd 2015 online and when I hit the make a payment spot online the website kept saying payment processing for about 3 mi...
Entity
Walmart Family Mobile
Categories: Internet Fraud
12, Report:
#1216345
Posted Date:
Mar 17 2015
Family Mobile Walmart Family MobileT-MobileFamily Mobile Powered by T-Mobile Fraudulent Cell Phone Provider Nationwide
I purchased an activiation pack from my local WalMart store for service in early February. I was told by the associate this covers your first month of service Either 100% innocent misrepresentation on the part of the associate, or outright fraud. By late February I moved my servi...
Entity
Family Mobile
Categories: Cellular Phone Companies
13, Report:
#1205690
Posted Date:
Jan 31 2015
WALMART FAMILY MOBILE WALMART FAMILY MOBILE T MOBILE both cell phones lose 99 out of 100 calls. searching all the time no matter where in ohio. cant send or receive pics north olmsted ohio Nationwide
We purchased 2 walmart family mobile cells phones because we were tired of one of the big carriers increasing rates. Only to find that we lost 99 out of 100 calls. Phone is in searching mode much of the time. If i stand on ladder outside and point phone to sky with homemade tinfoi...
Entity
WALMART FAMILY MOBILE
Categories: Cellular Phone Companies
14, Report:
#1203581
Posted Date:
Jan 22 2015
walmart my family mobile Walmart mobile did not delivery the services at all and even the account was closed for month still they are sending the monthly bills. milpitas Walmart Nationwide
I called to complaint about the billing that sent to my home even though i cancelled months ago, They gave me the email address that goes to no where [email protected] it is a ghost address. We, the consumer should file a complaint to Better Business Bureau or to...
Entity
walmart my family mobile
Categories: Cellular Phone Companies
15, Report:
#1195639
Posted Date:
Dec 16 2014
family mobile-walmart 1st monthly billing brighton Nationwide
Well my first problem started with the amount I was paying. I was suppose to pay around 30 a month so I called they said it was the tax so I dropped it but then when I changed carriers they continued to charge me and sending letters saying I owed. at 1st I thought it was a mistake s...
Entity
family mobile-walmart
Categories: Cellular Phone Companies
16, Report:
#1164912
Posted Date:
Jul 25 2014
MyFamilyMobile, my-family-mobile, Walmart My Family Mobile powered by T-Mobile Unrequested, unauthorized changes to my service subscription Nationa-wide, Internet Nationwide
I am very happy with the (((competitor's name redacted))) now that I am using it with a Straight Talk sim. My Family Mobile customer relations is the worst I've ever dealt with. I subscribed to service on 5/27 for talk and text only ($30 per month). On 6/3, a syste...
Entity
MyFamilyMobile
Categories: Cellular Phone Companies
17, Report:
#1153980
Posted Date:
Jun 11 2014
Family Mobile Walmart family mobile, tmobile Cancelled phone 2 days into the month because phone did not work. Charged for 30 days instead. Nationwide
I called on May 24th to cancel the phone because it did not work. I was assured it would be cancelled. When I tried to check online it showed the phone had been cancelled. When I called the number to check it said it had been cancelled. On June 8th my c...
Entity
Family Mobile
Categories: Cellular Phone Companies
18, Report:
#1124663
Posted Date:
Feb 19 2014
Family Mobile Walmart Family Mobile Biggest rip off and worst customer service ever!!!! internet Nationwide
I signed up for family moble thinking that is souonded like a good deal. What I got was DROPPED CALLS, and always searching for service. I use my phone for business so I was forced to switch back to my old provider. It had been less than a month so I had to call and pay for serves r...
Entity
Family Mobile
Categories: Cellular Phone Companies
19, Report:
#1120677
Posted Date:
Feb 04 2014
Family Mobile Walmart Trying to double charge customers Kansas City Missouri
When you sign up for Family Mobile, you pay for the month in advance, and each consecutive month after that is paid for in advance. When I called to cancel, I was informed I was going to be billed for two more months. I told them I refused to pay for two more months. &nb...
Entity
Family Mobile
Categories: Cellular Phone Companies
20, Report:
#1115510
Posted Date:
Jan 14 2014
my family Mobile Walmart my family mobile Breach of contract, belligerent attatude when from customer service. False statement and empty promises to contact by auto response site. Phoenix Arizona
got sevice from walmart saw their ads on TV, took the talk and text service. All was fine the first month except texting was confusing. Text would arrive out of order. then the next month we were billed for the higher service (over 10.00 more) I went to a store and was told they hav...
Entity
my family Mobile
Categories: Cellular Phone Companies
21, Report:
#1104585
Posted Date:
Dec 05 2013
My family mobile Walmart Walmart family mobile by tmobile Chehalis Washington
In February of 2013 I purchased 2 family mobile by t mobile I have been charged for services I am not receiving and I keep getting the run around they have charged me for 10 months of Internet on a phone that is not an androi. I am told to despute the charges but I get an email addr...
Entity
My family mobile
Categories: Cellular Phone Companies
22, Report:
#1095454
Posted Date:
Oct 29 2013
Walmart family mobile Walmart family mobile bill me for non service month. Store sales rep misled customers Sacramento California
My husband and I purchased two family mobile SIM cards separately in Walmart in May and July this year.We were told by the electronic sales person that since these were contract-free plans, we could just stop using them by not-paying the bills. But I recently received a bill sent fr...
Entity
Walmart family mobile
Categories: Cellular Phone Companies
23, Report:
#1078822
Posted Date:
Aug 25 2013
Family Mobile Walmart Family Mobile Walmart Stealing Phones and Money and Not Honoring Warranty of Those Who Bought Their Concord Android Albuquerque New Mexico
Family Mobil sold defective androids called concords. My concord never worked right and broke in 3 or 4 months. I called them since this phone clearly comes with a year warranty. I was told to send my phone to them and that I would have to pay the shipping. I was also told that I ...
Entity
Family Mobile Walmart
Categories: Cellular Phone Companies
24, Report:
#1072716
Posted Date:
Aug 03 2013
my family mobile walmart family mobile charged for a phone line that has been shut off Albuquerque, New Mexico
I called myfamilymobile 7/8/2013 made my monthly payment and shut down my daughters phone linethey shut it off and it has not been used, they are saying they didn't shut it off until 7/20 and are billing me for 3 lines instead of two. They said to call go to customer relations web w...
Entity
my family mobile
Categories: Cellular Phone Companies
25, Report:
#1052523
Posted Date:
May 21 2013
walmart family mobile Walmart mobile is a rip off false advertise Internet
I went into walmart to find out about their advertisement of their cell phones. I went with what they were offering to buy a smart phone get $100 gift card. Was told that it would be applied to the first 5 months with 20 each month. They also do not keep information on when you call...
Entity
walmart family mobile
Categories: Cellular Phone Companies