1, Report:
#1405029
Posted Date:
Oct 09 2017
First Idea Solutions on 8 September 2017 I was contacted by someone alleging to be from First Idea Solutions. They claimed their system had been hacked and they could no longer provide my computer security as contracted for 3 years and needed to refund my fee of $2300. Access to my computer was requested and a refund form was sent once the access was granted. I filled it in as Mike Merkel where my name was requested and they asked if that was correct. I said I was known as Mike but legal first name is Michael. By then a correction needed to be done to insert Michael. An amount of $8,500 popped up. The bottom line is I feel I have been scammed for AU$6,300. I have taken my computer to our local repair shop, had tem rip everything out of it and reinstall all my data and programs. I have also cancelled my Visa Card and had a new on reissued. Internet
Please see what was written in an earlier box. It's too lengthy to repeat.Please check my address. Your drop down box would not allow me to only put an Australian address hence I am stuck with the Alabama part.*on 8 September 2017 I was contacted by someone alleging to be from First...
Entity
First Idea Solutions
Categories: Customer
2, Report:
#1400965
Posted Date:
Sep 19 2017
First Idea Solutions I was on pc early one morning and all of a sudden pc went dead. Then I got some man emailing me to call a number that my pc had been hacked. Then he said I would have to pay $199 for me to get my computer running again. I told him how did I know that he wasn't the one hacking my computer. He didn't like that. I said no that I wasn't going to pay it. Then he said I would not be able to use my computer until I did. Then he said I would have to use my credit card, but would have to call my bank to okay it. I said I would not give out the nane of my bank to anyone. Then I gave him a credit card number and then he said I would have to call the bank for them to okay it. As it turned out, I was billed $99. Internet
I am writing a report on the rip off presented to me my First Solutions. They got me for $99 after they took over my computer and wouldn't open it back up until I paid. Donna W Davenport, Iowa
Entity
First Idea Solutions
Categories: Unusual Rip-Off
3, Report:
#1371800
Posted Date:
May 07 2017
First idea solutions Took over my computer, tried to steal $315 from me but their attempt failed Huntington Maryland
There was an audio based pop up on my computer that I could not close instructing me to call a number so I did. The Indian tech on the phone walked me through a process where he was controlling my computer and told me that I needed to pay $299 to fix the many viruses . He then tri...
Entity
First idea solutions
Categories: Computer Service & Repair