1, Report:
#1415477
Posted Date:
Dec 07 2017
Guardsman Furniture Protection Plans I paid $350 for this service when I purchased furniture from Bassett. We developed some scratches on a table top and when we called to get someone out to repair the table, we entered into a communications maze that like the Nothing Grand Rapids Michigan
Paid $350 for a 5 year protection plan and after 2 years we reported a claim and were told the the damage occurred prior tot the last 30 days therefore they denied the claim.
Tried to cancel the remaining 3 years for a refund and was told I''m ineligible for a refund.
Entity
Categories: furniture protection plan
2, Report:
#1357849
Posted Date:
Feb 23 2017
Guardsman Furniture Protection fraud, scam! Grand Rapids Michigan
We purchased a sofa in June 2015 with the advise of the salesperson we also purchased a gold 5 year guardsman protection plan that supposedly would cover any damages, stains and mechanisms, when the cushions started to lose the stitching a claim was filed 3 weeks later I had a messa...
Entity
Categories: Warranty Companies
3, Report:
#1177551
Posted Date:
Sep 18 2014
Guardsman Furniture Protection Complete Rip OFF Grand Rapids Michigan
We purchased a 5 year warranty for a sectional sofa with 4 mechanical recliners primarily to assisst my husband who is disabled. We purchased the sofa from a large local chain called Jerome's. Within 2 years we were having trouble with the main recliner shorting out and filed a cl...
Entity
Categories: Warranty Companies
4, Report:
#1165389
Posted Date:
Jul 28 2014
Guardsman Furniture Protection Plan Snakes - they slither out of paying any way they can - policy cost $300... Lakeland Florida
After paying $300 for their furniture protection plan on a sofa, they refused to pay for either repair or replacement on damage that was listed in their brochure as coverageable. They slithered out of paying by claiming the damage was over 1 1/2 from the seam!..... Their list of...
Entity
Categories: Furniture & Furnishings
5, Report:
#1160338
Posted Date:
Jul 08 2014
Guardsman Furniture Protection HUGE SCAM - Will do anything possible not to cover your claim. Grand Rapids, MI MI
Huge Scam - Will do anything possible not to cover your claim. I had opened a claim for a leather couch and 2 recliners that were purchased from LaZBoy a few years ago. When I had phoned in the claim, she stated she would email me a report to fill out. A...
Entity
Categories: Warranty Companies
6, Report:
#1148798
Posted Date:
Jun 30 2014
Guardsman Furniture Protection Plan Nationwide
After purchasing a new house I purchases a large amount of furniture from Ashley Furniture. I included the Guardsman furniture protection plan to cover stains etc. after noticing that it is a BBB accredited business. The furniture was delivered without incident and were the first it...
Entity
Categories: Warranty Companies
7, Report:
#1145102
Posted Date:
May 08 2014
Guardsman Furniture protection plan Worthless damage warranty Maryland
Bought leather sectional from Linder's furniture, and purchased the 5 year protection plan for the furniture. 4 Years in the leather finish has started to strip off the sofa. I filed the claim and waited for about a week. When I got a call from a Guardsman associate who informed ...
Entity
Categories: Furniture & Furnishings
8, Report:
#1132222
Posted Date:
Mar 22 2014
The Valspar Corporation Guardsman Furiture protection plan Grand Rapids Michigan
Entity
Categories: Furniture & Furnishings
9, Report:
#1104282
Posted Date:
Dec 04 2013
Guardsman Guardsman Furniture protection Refused to respond Nebraska
I purchased a furniture protection plan at Nebraska Furniture Mart. Guardsman refuses to respond and clean the stain. they have a litany of excuses and bend over backwards to avoid sending anyone to honor the contract. They have a long list of complaints on this site and oth...
Entity
Categories: Upholstery
10, Report:
#1092878
Posted Date:
Oct 18 2013
Guardsman Furniture Protection Furniture Cleaning Protection virginia
I have had a Guardsman Service Plan on a sofa I bought for almost three years now. It is amazing how poor their customer service is. When you can convince them to respond, they usually take a month or more to arrive at your home. They do the absolute minimum. The last time...
Entity
Categories: Furniture & Furnishings
11, Report:
#1092584
Posted Date:
Oct 17 2013
Guardsman/Valspar Ripoff by Guardsman/Valspar GRAND RAPIDS, CT
I purchased a lovely sectional from Bassett Furniture in Newington, CT (very expensive). I also purchased a GUARDSMAN Furniture Protection Plan at the same time in February 2012.
I submitted a claim to GUARDSMAN because I have some spots on my furniture. They wanted to know th...
Entity
Categories: Warranty Companies
12, Report:
#1091276
Posted Date:
Oct 11 2013
Guardsman Furniture Protection Plan as sold through many furniture stores Protection Plan is a ripoff - DO NOT PURCHASE Unknown Maryland
We paid a lot of money for their furniture protection plan (over $500 which was based on the amount of furniture we purchased at the time). When it was sold to us they claimed the plan would cover against ANY accidential damage. Well my child spilled something on our table to...
Entity
Categories: Furniture & Furnishings
13, Report:
#1083013
Posted Date:
Sep 09 2013
Guardsman Furniture Protection Guardsman, The Valspar Corporation Would not honor warranty; created fraudulent reasons why they could not honor warranty Internet
A claim was submitted to Guardsman furniture for warranty services to be provided for chairs that were purchased at Mor Furniture for Less. Apparently Mor Furniture sells warranties for their products that are backed and serviced by Guardsman.
It took this company over two months to...
Entity
Categories: Warranty Companies
14, Report:
#1046940
Posted Date:
Apr 29 2013
Guardsman Furniture Care Protection Guardsman leaves you unprotected Internet
I made a claim for the first time with Guardsman furniture protection program which we purchased when purchasing our leather furniture. I submitted the claim on Feb 27, 13 and by March 8th, 13 they responded denying my claim. I submitted two claims; one, where the leather burne...
Entity
Categories: Furniture & Furnishings
15, Report:
#1024934
Posted Date:
Mar 07 2013
Guardsman Valspar Guardsman Furniture Protection Plan Internet
My wife and I purchased a Coffee and End table along with the protection plan. We know accidents happen and one did. However, this company, Guardsman Valspar, decided our accident, a chip in the coffee table is from misuse under the terms of their agreement. Any claim can be written...
Entity
Categories: Consumer Services
16, Report:
#971437
Posted Date:
Nov 19 2012
Guardsman Furniture Protection Plan THEY TAKE YOUR MONEY, BUT DON'T PAY YOUR CLAIM Internet
I bought a Guardsman Elite 5 Year Furniture Protection Plan when I bought a duo recliner sofa and a rocker recliner from La-Z-Boy in January 2010. I received a brochure about the protection plan from La-Z-Boy, but I never received a policy from Guardsman.
I recently discove...
Entity
Categories: Miscellaneous Companies
17, Report:
#957347
Posted Date:
Oct 19 2012
Guardsman Furniture Protection Plan Total ripoff -don't buy their plans xx, Internet
Don't ever buy their plans it is a waste of money and a total ripoff
Entity
Categories: Furniture & Furnishings
18, Report:
#942628
Posted Date:
Sep 18 2012
Guardsman Furniture Protection ValsparGlobal.com ......Deny all claims without really undestanding the issue........ Grand Rapids , Michigan
I bought a chair, a few months after the purchasing the chair it starting sitting a little funny. leaning to one side. we did not report this right away. But as it got worse we decide to report it.
we first tried to use their on-line submitting option. Thi...
Entity
Categories: Warranty Companies
19, Report:
#930481
Posted Date:
Sep 15 2012
Guardsman Furniture Protection They don't stand behind there service Internet
I Have a significant blemish of sorts on a recliner I purchased from Bassett furniture. I Purchased the 5-year warranty for my furniture from Guardsman so I requested a service request . I naturally felt confident that they would honor there service &n...
Entity
Categories: Warranty Companies
20, Report:
#894631
Posted Date:
Jun 08 2012
Guardsman Furniture Protection Reported claim for minor damage to table by maid. Denial of claim stated claim was not received within 5 days, and maid is not covered by policy. Their policy is worthless, don't be duped. Grand Rapids, Michigan
Weirs Furniture Store recommended that I buy damage protection insurance for dining room and breakfast room tables I bought. A week or so after purchase a maid scratched the one of the table tops, which we believe can be fixed inexpensively. I filed a claim with Guardsman and they r...
Entity
Categories: Insurance Companies
21, Report:
#875314
Posted Date:
Apr 28 2012
Guardsman Furniture Protection Rip Off, Internet
This company is a total rip off. They will deny you service based off the smallest technicality. I have been denied coverage both times I submitted a claim. This last time the finish on my coffee table was peeling up. I didnt notice it until I wiped the table off with a rag. The rag...
Entity
Categories: Home Improvements
22, Report:
#847052
Posted Date:
Mar 01 2012
Guardsman Furniture protection provides protection if furniture is damaged Grand Rapids, Michigan
This company has no problem with taking your money for warranty coverage , however, if needing to place a claim, they give you at least a minimum of two months before you get any help if any. This is a total rip-off. I would find another company to provide warranty on new furniture....
Entity
Categories: Furniture & Furnishings
23, Report:
#807441
Posted Date:
Dec 10 2011
Guardsman Furniture Protection Guardsman Furniture Protection SCAMMED my $$. Furniture Protection my a$$!!!! Grand Rapids, Michigan
What a SCAM! I purchased the 5 year plan for my 9 piece leather sectional couch. There are 2 tears on the back of two of the pieces and one of the nipples that connect the pieces is broken. I have not moved the furniture since it was delivered and installed th...
Entity
Categories: Furniture & Furnishings
24, Report:
#778214
Posted Date:
Oct 05 2011
Guardsman Furniture Protection Plan Worthless Service Grand Rapids, Michigan
We purchased a leather sectional from Havertys about a year ago, at which time they offered us a 5-year protection plan, which was supposed to cover the furniture in case it gets damaged. We agreed to the additional coverage provided by Guardsman. Last month we filed a claim b...
Entity
Categories: Advertising / Deceptive
25, Report:
#752010
Posted Date:
Jul 12 2011
Guardsman Furniture Protection Plan I purchased the protection plan for my furniture. I submitted a claim. I was asked to submitted photos within a specific time frame to an incorrect e-mail address, resubmitted the photos and a copy Internet
I HAD PURCHASED A GUARDSMAN FURNITURE PROTECTION PLAN. I SUBMITTED A REQUEST FOR REPAIRS. I WAS ASKED TO E-MAIL PICTURES OF THE DAMAGE TO A WRONG E-MAIL ADDRESS. I RESUBMITTED MY PHOTOS ALONG WITH THE REQUESTED RECIEPT COPY OF THE CONTRACT TO THE CORRECT E-MAIL ADD...
Entity
Categories: Upholstery