1, Report:
#934482
Posted Date:
Aug 30 2012
Harlem Furniture The Room Place Delayed repair to furniture for several months and now claims warranty ran out. Hillside, Illinois
The store manager made arrangements for repair technichian to come to my home and repair my leather couch and love seat(stitching coming apart, leg rest inner board split, and arm rest calapsed).
The repair technichian took photos and ordered parts. One month later, ...
Entity
Harlem Furniture
Categories: Department & Outlet Stores
2, Report:
#412912
Posted Date:
Jan 16 2009
Harlem Furniture/ The Room Place Inferior damaged furniture at premium prices and Warranty/ guarantee/ return policies are a joke! Chicago Illinois
I purchased a sofa set, a mattress set, a dining room set and ALL of them have been damaged or defective! The sofa set was replaced after filing a complaint with the BBB and after waiting several months and being given the runaround consistently. The tech came again on the day sofa...
Entity
Harlem Furniture
Categories: Furniture & Furnishings
3, Report:
#265597
Posted Date:
Aug 06 2007
Harlem Furniture, The Room Place Service tech acknowledges mattress is defective yet Harlem will not exchange it. Woodridge Illinois
Simmons BeautyRest is sagging after 6 months. Harlem Furniture's service tech acknowledges mattress is defective but will not exchange because a tag was removed from the mattress. This is nothing more than an excuse to get out of the warranty.
Disappointed with harlem furniture...
Entity
Harlem Furniture ,The Room Place
Categories: Furniture & Furnishings
4, Report:
#261486
Posted Date:
Jul 18 2007
HARLEM FURNITURE THE ROOM PLACE RIPOFF INFERIOR MERCHANDISE NO QUALITY CONTROL AT MANUFACTUER OR AT INTAKE POINT HOFFMAN ESTATES Illinois
On June 26th I purchased a bedroom set from Harlem Furniture The Room Place in Hoffman Estates, IL it was delivered on June 30th with one of the bottom drawers falling off in my hand the other drawers in the dresser had the joints coming apart, the chest of drawers was delivered wit...
Entity
HARLEM FURNITURE THE ROOM PLACE
Categories: BBB Better Business Bureau