1, Report:
#371227
Posted Date:
Sep 09 2008
Silicon Support Service Unauthorized support for Nero Calfironia Nationwide
I made two calls to Silicon Support Service for technical support, thinking it was the authorized support for Nero software
I explained my problem of restoring my backup. The first technical support person stated: You cannot restore a backup to the original directory in a Window...
Entity
Silicon Support Service
Categories: Computer Software
2, Report:
#370169
Posted Date:
Sep 05 2008
Silicon Support Services - Nero Software Tech Support Ripoff Moraga California
I needed help with my Nero 8 software so I called the Tech support # in the manual. I was told there would be a charge of $1.29/min. once I was connected to a support rep.I entered my card info. and was on hold for 13 minutes, then the call was dropped.
The next day I was check...
Entity
Silicon Support Services
Categories: Consumer Services
3, Report:
#353786
Posted Date:
Jul 21 2008
Silicon Support Services Group / Nero Unauthorized Charge on Credit Card for Services Not Provided Internet
I recently installed Nero 7/Esssentials software which came with my external DVD burner. It being a lite copy, I soon found out that it only had limited number of CD to MP3 conversions one can perform. To upgrade to unlimited decoding functionality, a plug in must be bought from the...
Entity
Silicon Support Services Group / Nero
Categories: Computer Software
4, Report:
#349497
Posted Date:
Jul 10 2008
Silicon Support Services Unauthorized Charge - No Service Provided Internet
I am a big customer of Nero products and wanted to upgrade from Nero 7 to Nero 8. However, because I had a trial version of the product, I was unable to uninstall all of the components.
So, I decided to contact Nero Technical Support for $1.29 per minute. However, per their web...
Entity
Silicon Support Services
Categories: Computer Help Desk
