1, Report:
#1429732
Posted Date:
Feb 17 2018
Stella Phoenix Data Recovery Stellar Phoenix Refund Policy Internet
I bought the software Stellar Phoenix Data Recovery - Professional to recover data lost from a hard disk but after one week trying several times, it was impossible to recover any single file. I contact Support team but they couldn't give me a solution so I've asked for a refund They...
Entity
Stella Phoenix Data Recovery
Categories: Computer Software, Software
2, Report:
#1202119
Posted Date:
Jan 16 2015
Stellar Phoenix Grossly misrepresented product with conflict pre- and post- purchase instructions. Internet
We accidentally deleted some GoPro pictures and videos, and found this product that advertised it could recover delted files. It stated that the preview scan would show what files could be recovered and that post-purchase, to contact the company on how to play the files. There was...
Entity
Stellar Phoenix
Categories: Computer Software
3, Report:
#1137666
Posted Date:
Apr 10 2014
Stellar Phoenix Data Recovery False Advertising, Inferior Software, Inferior Customer Service India Internet
After searching the internet for a data recovery software to recover deleted photos from an SD card, i selected Stellar Phoenix Photo Recovery. They advertised a free download which i proceeded to process. After about an hour the screen indicated that the only way i could recover an...
Entity
Stellar Phoenix Data Recovery
Categories: Miscellaneous Companies
4, Report:
#1113439
Posted Date:
Jan 07 2014
Stellar Phoenix Photo Recovery Digital River Total Ripoff Cologne Nationwide
I had an issue yesterday where half of a particular photo i had is all greyed out and the other part was normal I looked online for a software that was able to remove this so i could get back my photo again I found this company ,downloaded the free software,and eureka it w...
Entity
Stellar Phoenix Photo Recovery
Categories: Computer Software
5, Report:
#1085119
Posted Date:
Sep 17 2013
Stellar Phoenix data recovery refund is impossible - not honoring agreement for refund Stellar phoenix not honoring refund policy review hard drive crash no recovery scam fraud dishonest New Delhi Internet
I downloaded the trial version of the recovery software for a hard drive I had that was going bad. The software was able to scan the drive and point out the recoverable files. In order to recover the files, I needed to purchase the software. I phoned the company and they said if t...
Entity
Stellar Phoenix data recovery
Categories: Computer Software
6, Report:
#972887
Posted Date:
Nov 23 2012
Stellar Info DRI*STELLAR*PHOENIX*SW Speed Up Mac, bad customer support, cant speak english, rude service, no refunds Internet, Internet
I placed a software order with this company and paid for a registration code $29.00. After installing, uninstalling and re-installing their product multiple times, it continued to lock up my computer and had to be force quit. The programs name was SpsedUpMac. I contacted tech suppor...
Entity
Stellar Info
Categories: Computer Software
7, Report:
#916039
Posted Date:
Jul 23 2012
Stellar Phoenix Stellar Data Recovery 0% [zero] Satisfaction Guarantee! No refund and poor quality support. Competing software worked. India Support Line, Internet
Stellar Phoenix data recovery software is NOT recommended. The raw recovery scan was inadequate and only found several files, where their advanced recovery found many more however, in both cases files were not recoverable. I found that several other features of this program did not...
Entity
Stellar Phoenix
Categories: Computer Software
8, Report:
#891026
Posted Date:
May 31 2012
Stellar Phoenix Photo Recovery Stellar Data Recovery, Doesn't stand by their satisfaction guarantee - Refused refund, Internet
Stellar Phoenix Media Recovery refused to give me a refund on their software even though they state on their website '100% customer satisfaction'.
I had a memory stick that became corrupted while on vacation last year. I downloaded the Stellar Software and ...
Entity
Stellar Phoenix Photo Recovery
Categories: Computer Software
9, Report:
#671501
Posted Date:
May 17 2012
Stellar Information Systems stellar phoenix, stellarinfo.com, Stellar Data Recovery DOES NOT RECOVER MAC FILES AS THEY CLAIM Andhra Pradesh, Nationwide
Don't waste your money! The program they sell does not recover Macintosh files in a format that would help find what you are looking for. Good luck trying to find a certain file. The demo program recovers and lists files as random numbers. In other words, you don't know if your file...
Entity
Stellar Information Systems
Categories: Computer Software
10, Report:
#824594
Posted Date:
Jan 18 2012
DRI STELLAR PHOENIX SW Unauthorized charge on my checking/visa account through my financial institution Internet
There is an unauthorized charge for 102.99 on my bank account from this company.
Entity
DRI STELLAR PHOENIX SW
Categories: Questionable Activities
11, Report:
#756868
Posted Date:
Jul 27 2011
Stellarinfo Stellar Phoenix, Stellar-info.com, Stellarinfo.com, Refused refund after their software product failed Internet
On July 10, I downloaded Stellars software and paid $39.00 US for it. When it did not work, I contacted their tech support team via chat, and the tech support team member said the software was not able to resolve the type of issue with my digital photos. When I asked for a refu...
Entity
Stellarinfo
Categories: Computer Software
12, Report:
#742537
Posted Date:
Jun 19 2011
Stellar Phoenix Stellar Data Recovery, Stellar Info, Stellar Phoenix Password Recovery Refuse to offer support Internet
Stellar Password Recovery refused to offer support for their product. Supposedly, their $49 program will autorun after the computer is set to boot from CD and recover the administrator password. It did not perform as promised and support emails were ignored. Their ...
Entity
Stellar Phoenix
Categories: Computer Software
13, Report:
#645226
Posted Date:
Sep 28 2010
Stellar Information Systems Ltd PLIMUS Refuses to issue refund for Box Product that was never shipped Internet
Our company's eMac crashed and we had purchased Stellar Phoenix Macintosh Data Recovery to retrieve our data. The only thing they sent was a download link to download the software and per the email they sent with the order details, the email read like this:
Thank you for your purch...
Entity
Stellar Information Systems Ltd
Categories: Computer Software
14, Report:
#526883
Posted Date:
Nov 21 2009
Stellar Phoenix CD Rom - Element 5 - Digital River - Stellar Information stellar phoenix, refund, Internet
Their recovery software did not work for me. Their demo did look promising by showing the files, but you have to buy their registration number in order to recover the files. Unfortunately it did not recover the file I was looking for, and I tried all options. Most files ended up cor...
Entity
Stellar Phoenix CD Rom - Element 5 - Digital River - Stellar Information
Categories: Computer Software
15, Report:
#463962
Posted Date:
Jun 23 2009
Stellar Phoenix CD Rom - Element 5 - Digital River - Stellar Information, Refused to refund product when it was unsucessful at retriving my files off the CDRW USA Internet
I spent over a month working with this company to get my product registered after purchasing on line. Then after much frustration, I finally was able to retrieve some files, but this program said that they were corrupt. They advertise that they can retrieve corrupt files, but I was...
Entity
Stellar Phoenix CD Rom - Element 5 - Digital River - Stellar Information
Categories: Computer Software