Stellar Password Recovery refused to offer support for their product. Supposedly, their $49 program will autorun after the computer is set to boot from CD and recover the administrator password. It did not perform as promised and support emails were ignored. Their "support" person kept asking for an explaination of the problem, but couldn't take the time to read my email which explained that the CD would not autorun. Don't waste your money! This company is a sham and a complete rip off!