376, Report:
#342017
Posted Date:
Jun 19 2008
DirecTV Early cancellaion fee scam Berkeley California
DirecTV promised my son that he would have service when he moved. When they could not get service (no line of sight, 2 tries), they first said there would be no early termination fees (I believe to put us off until after they charged his card for the fees), then canceled the service...
Entity
DirecTV
Categories: BBB Better Business Bureau
377, Report:
#341981
Posted Date:
Jun 19 2008
Directv charging me a service fee for coming out and realigning my dish when it was their fault in the first place Customer Service DIRECTV, Inc. P.O. Box 6550 Greenwood Village, CO Greenwood Village Colorado
last year i had directv come out and install hdtv programing on my tv and also last year they were launching new channels and i was busy for the holidays and personal problems til recently so i didnt have time to check my hd reception til recently then last month i finally had time ...
Entity
Directv
Categories: Satellite Dish Companies
378, Report:
#340804
Posted Date:
Jun 16 2008
Directv Stealing money out of my bank account El Sugundo California
Just like thousands of people out there, directv did a ream job on me. We were assess $463 for early cancellation fee, even though we were with them for more than 5 years. It came down to when their product the box broke last dec. and ask for a replacement. When we cancelled last Ma...
Entity
Directv
Categories: Bait-and-Switch
379, Report:
#339405
Posted Date:
Jun 12 2008
DirecTV Misleading Consumers/ not telling the truth on what they offer Carol Stream Illinois
My wife called Directv for cable & internet service, There rep. told her for $60.00 we would get both. So we cancled Comcast and went to them. I ordered Vonage for our phone service. To our suprise we don't get the internet where we live. So now I'm stuck With no phone or Internet. ...
Entity
DirecTV
Categories: Cable TV
380, Report:
#338367
Posted Date:
Jun 09 2008
Directv They are getting me VERY ANGRY El Segundo California
Basically as of now, they will not refund the $311 that they took out of my account without authorization. We have been DirecTv customers for over 10 years...that means nothing. I think they train their customer service people to not care, I have spoken to about 35 people and I ca...
Entity
DirecTv
Categories: Satellite Companies
381, Report:
#337734
Posted Date:
Jun 06 2008
Directv Cancellation Fees Greenwood Village Colorado
I recently had to cancel my Directv account. I recently sold my house and moved into a rental house. I transfered my Directv to this rental in November of 2007. I had been a loyal customer since 2005. Once we moved into the rental I found out that the landlord's house was going t...
Entity
Directv
Categories: Satellite Companies
382, Report:
#328508
Posted Date:
Jun 05 2008
Directv They failed to provide adequate service and are now threatening to cut me off! El Segundo California
I have been a premium customer of Direct TV for over 4 years. In that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenanc...
Entity
Directv
Categories: Satellite Dish Companies
383, Report:
#334638
Posted Date:
May 24 2008
Directv charged me a cancle fee. got verizon 3-1. Was told by verizon theres no fee to cancle Greenwood Village Colorado
Directv charged me a cancle fee. got verizon 3-1. Was told by verizon theres no fee to cancle.It was a 3 in 1- not 1-in 3.
Joe
Philadelphia, PennsylvaniaU.S.A.
Entity
Directv
Categories: Telephone Companies
384, Report:
#333986
Posted Date:
May 21 2008
Directv is above the Law El Segundo California
I have been a loyal DirecTV customer for 4 years, two weeks ago I decided to switch to another company because DirecTV was getting to expensive. I honored all my agreements that I signed for the time I was a customer. I had a box fail on me in February of this year and they sent me ...
Entity
Directv
Categories: Satellite Companies
385, Report:
#333682
Posted Date:
May 20 2008
DirecTV Rip you off ofr 2 years Haverhill Massachusetts
In september of 2007 I ordered DirecTV service from their website. I ordered 4 HD cable boxes that were supposedly needed. They came and installed this massive dish on the side of my house and dropped off 4 boxes. After a day I noticed the HD channels quality were horrible and not c...
Entity
DirecTV
Categories: Cable TV
386, Report:
#333632
Posted Date:
May 20 2008
DirecTV Where's my DVD player? El Segundo California
I had DirecTV installed 12/12/07 & was told by my salesman when I placed the order that I would receive a Redemption Form for the FREE DVD PLAYER. After making 3 calls, I finally received the form 1/19/08. The bottom of the form stated must be postmarked by 12/31/07, so I wrote a ...
Entity
DirecTV
Categories: Miscellaneous Companies
387, Report:
#258118
Posted Date:
May 17 2008
DIRECTV & DIRECTECH WILL NOT INSTALL MY SERVICE - INSTALLER'S NO CALL NO SHOW 3 TIMES HOUSTON TEXAS
I have been a long time customer of Directv for over 6 years and was a happy customer until recently when I requested the Mover's Connect service. I called back in mid-May to have my service installed on 06/02/07. The big day came and the installer was a no call no show. I called Di...
Entity
DIRECTV
Categories: Satellite Companies
388, Report:
#332673
Posted Date:
May 15 2008
Directv is a ripoff and is deceitful Suprise Arizona
Last Spring, 2007 I had ordered Directv's MLS Direct Kick for my husband and son to be able to watch all of the LA Galaxy's matches. This is a combination package done with Qwest which I have everything bundled with.
It was Directv.com which I ordered the MLS package from.
When we...
Entity
Directv
Categories: Satellite Companies
389, Report:
#331578
Posted Date:
May 09 2008
Directv Directv stole money from me for disconnecting my service with them Greenwood Village Colorado
I signed a one year contract with Directv in October 2006. In May 2008 I decided to go with a cable service and cancelled my service. They informed me that I was breaking my contract and was going to have a final bill of $212.00. Needless to say I argued this fee as I did not re-sig...
Entity
Directv
Categories: Satellite Companies
390, Report:
#331464
Posted Date:
May 08 2008
DirecTV, DirecTV is a fraudulent company that practices extortion and false advertising Melbourne Florida
Direct TV used misleading and deceptive advertising practices to get my business and then has been practicing racketeering-like activities to extort money out of me by frequently overcharging my credit card and demanding cash payment for an already paid service. This company is dece...
Entity
DirecTV
Categories: Attorney Generals
391, Report:
#331221
Posted Date:
May 08 2008
Directv BIG Ripoff Nationwide
Here are some of the fun we have had in the two months we have had Directv:
1. One of the channels clearly shown on the web page for the package we chose was not actually included. The only way to get it was to sign up for Sports Pack at $12.00 per month. I contacted Directv a...
Entity
Directv
Categories: Satellite Companies
392, Report:
#209813
Posted Date:
May 01 2008
DirecTV DVR R15 ripoff updates render unit unreliable and unusable Internet
After an update to our R15-500 DVR unit on August 2, 2006, the unit started responding very slow to channel changes and guide access. The unit became progressively worse, and would lock up or freeze and had to be reset to regain usage.
After several days of this problem, we cont...
Entity
DirecTV
Categories: Satellite Dish Companies
393, Report:
#323350
Posted Date:
Apr 28 2008
Directv Policies of Treating Customers Like Garbage once Contract Signed Internet
My time as a Directv customer was disappointing, to say the least. The two months that I was a customer were marred by hours on the phone with customer service, programming mistakes, and periods without service.
My experience began with my entire order being entered incorrectly,...
Entity
Directv
Categories: Satellite Companies
394, Report:
#328157
Posted Date:
Apr 23 2008
Directv Double Charged Greenwood Village Colorado
I noticed on 4/18/08 that I had a collection account on Experian Credit Bureau from DIRECTV in the amount of $166.00.
After contacting DIRECTV I was told that my old account at my previous address had been reactivated after 3 months, without my knowledge or consent.
Prior to m...
Entity
Directv
Categories: Satellite Companies
395, Report:
#320723
Posted Date:
Apr 19 2008
Directv billed my Debit card without authorization Snohomish Wyoming
Like others, I cancelled my service in February and specifically asked if I owed anymore charges with my service being turned off on 3/15/08 at the end on my normal monthly service cycle. I was told specifically by the billing representative that my balance was zero and that I woul...
Entity
Directv
Categories: Satellite Companies
396, Report:
#324661
Posted Date:
Apr 19 2008
DIRECTV Refuse to cancel after poor service COLORADO SPRINGS Colorado
I called Directv at the end of December 07 in regards to a flyer I rec'd. I had no idea I was calling the worst company in the USA. The tech installed the dish at the lower back of the house and left. After I relalized where he had placed it I called the company after trying for sev...
Entity
DIRECTV
Categories: Corrupt Companies
397, Report:
#327136
Posted Date:
Apr 18 2008
Directv Directv.. Fraudulent and deceptive practices in regards to our account. Nashville Tennessee
First Fraud
We were contacted by a Directv agent in 2006. We were building a new house, in a new neighborhood development and they had special offers for this area. We listened to the offer, and were told that DTV would be launching 150 HD channels within 3 months of our insta...
Entity
Directv
Categories: Sales People
398, Report:
#325632
Posted Date:
Apr 18 2008
Directv does nothing but lie Colorado Springs Colorado
The lies started on day one and just keep coming. When I first signed up, I asked multiple times how much the monthly fee would be and was assured it would be $79.99 plus tax. I asked if there were any monthly equipment fees or any additional charges of any kind and was told, When I...
Entity
Directv
Categories: Corrupt Companies
399, Report:
#317453
Posted Date:
Apr 18 2008
DirecTV Extortion, intimidation, and lies = DirecTV CSR business tools! Miraloma California
I purchased an LCD HDTV online from Costco on 01-13-08, which led me to a special offer from DirecTV when purchasing a 32 of bigger TV. I placed a web order and scheduled DirecTV installation on 01-23-08 for free upgraded equipment and installation in all rooms. The installer call...
Entity
DirecTV
Categories: Bait-and-Switch
400, Report:
#326788
Posted Date:
Apr 17 2008
DIRECTV / Satellites & More Installers Satellites & More Directv installers use deceptive practices to get to install DIRECTV Los Angeles California
This is a letter that I sent to the collection agency that is handling the early cancellation fee perceived debt owed to DIRECTV:
Financial Asset Management Systems, Inc.
P.O. Box 451409
Atlanta, GA 31145
Attn: Mr. Thompson
RE: DIRECTV
This is in response to our telepho...
Entity
DIRECTV
Categories: Satellite Dish Companies