26, Report:
#203854
Posted Date:
Aug 01 2006
America Online, AOL Free Trial Scam Dulles Virginia
I signed up for a 90 day free trial on the AOL website, and when I called to cancel (less than a week later), I was informed that I had been signed up for internet service with them for twelve months, and was going to be charged a $50 cancellation fee since I had an obligation and w...
Entity
America Online - AOL
Categories: Internet Service Providers
27, Report:
#199467
Posted Date:
Jul 05 2006
America Online ripoff AOL says 3 months for a refund! Dulles Washington DC
I read my credit card statement and noticed a $25.90 charge. I did open an account , but at the same time i changed my mind and told the CSR to cancel. Then he said okay , but a couple of days later i get charged . so i called and they said they would refund my money within 3 billin...
Entity
America Online - AOL
Categories: Internet Service Providers
28, Report:
#199092
Posted Date:
Jul 01 2006
America Online ripoff, refusal to close account, evasive and dishonest Dulles, Virginia
I began using AOL on active duty around January of 2000. I used their service with no problems until August of 2001 when I deployed with the Marine Corps. I let them talk me into keeping my account active while I was deployed, so that I could utilize their services when I returned t...
Entity
America Online - AOL
Categories: Internet Service Providers
29, Report:
#198826
Posted Date:
Jun 30 2006
America Online Ripoff dishonest fraudulent withdrawal of money from my bank account Jacksonville Florida : *EDitor's Suggestions on how to get your money back into your bank account!
I signed up with aol on march 25th 2006 for a 90 day risk-free trial. I then called them back on 4/3/06 to cancell my account,the woman I talked to told me they had a really good parental block they could offer me if I would continue to stay with aol until she sent me an e-mail and ...
Entity
AOL
Categories: Internet Service Providers
30, Report:
#196498
Posted Date:
Jun 15 2006
America Online 4 faxes not enough to cancel AOL cancelling is a living hell Dulles Virginia
I had heard America Online was difficult to cancel. I read recently where they had lost 12% of their membership in a year so apparently they have decided to make cancelling a living hell.
My free disc was set to expire March 22. I sent faxes to AOL to cancel on March 14, March ...
Entity
America Online - AOL
Categories: Internet Service Providers
31, Report:
#195136
Posted Date:
Jun 07 2006
AOL America online ripoff charged debit card twice in the same day $51.80! TAMPA Florida
AOL charged my brothers debit card twice in the same day $51.80! My brother is a minor and we don't use AOL at our house! We have ---- (which they are AWESOME). AOL SUCKS! I called them on several different occassions and AOL said that they had no record of my brothers debit card ...
Entity
AOL - America online
Categories: Internet Service Providers
32, Report:
#192268
Posted Date:
Jun 04 2006
America OnLine, AOL, America On Line Drafted my bank account on wrong date resulting in bank fees ripoff Jacksonville Florida
On April 15th my online bank account had a PENDING draft for $30.90. Suspecting AOL because of the odd numbers and my AOL plan was a cost of $28.90 a month I called AOL Billing and was informed that my billing date was APRIL 19th. I had $16.90 in my bank account to pay an authorized...
Entity
America OnLine, AOL
Categories: Corrupt Companies
33, Report:
#189831
Posted Date:
May 04 2006
America Online AOL ripoff dishonest practices in billing liars risk free disk bs Jacksonville Florida
The newest tactic for AOL is to provide a risk free disk. When I first had started up my account on April 8th, 2006, I called them about what this is suppose to mean. What I was told that it means (by an AOL employee) is that you have to pay for your service up front (which isn't ...
Entity
America Online - AOL
Categories: Internet Service Providers
34, Report:
#186383
Posted Date:
Apr 20 2006
Aol America Online Fraudulent Billing After Cancellation ripoff Nationwide *EDitor's Suggestions on how to get your money back into your bank account!
While doing my taxes tonight (4/13/06) I noticed that I was being charged for AOL online. I went back through all the years statements and lo and behold I had been charged all year.
Before I go further, let me explain that my sight is limited, reading small print bank statements...
Entity
Aol America Online
Categories: Internet Service Providers
35, Report:
#183619
Posted Date:
Mar 28 2006
AOL America Online Overdrafted my Account and would not give the requested Refund. Www.aol.com Internet
America Online has screwed me over twice. The first time was years ago when they drafted over $160 from my checking account for minutes that I didn't use because it was supposed to be a free trial. I felt so betrayed. I cancelled the account and didn't deal with them for a year.
...
Entity
AOL America Online
Categories: Internet Service Providers
36, Report:
#183104
Posted Date:
Mar 24 2006
AOL - America OnLine ripoff dishonest offer with my new PC offered 3 months free to be used within 3 months Internet
Offer was made on a printed card that came with my HP pc. Also was an icon on the screen.
I did initiate with the icon on line. But that does not count with Aol, since I did not call them.
The printed material that came with computer says,
1. TRY AOL FOR 3 MONTHS, IT IS ...
Entity
AOL - America OnLine
Categories: Internet Service Providers
37, Report:
#181237
Posted Date:
Mar 15 2006
AOL - America Online Ripoff incorrect information conflicting information double billing incorrect billing amounts Internet
Hi, my case is probably very basic but here goes. I signed up with aol broadband silver package by buying a pack at Dixons for 18.99 with 2 months free. When i set up my broadband i had to ring aol to complete setup and changed to the gold package, then noticed the free router and ...
Entity
AOL
Categories: Internet Service Providers
38, Report:
#179348
Posted Date:
Mar 05 2006
AOL America Online Stop sending me software I don't want! Buyer beware and read the fine print! ripoff Dulles Virginia
Ever since I cancelled my membership with AOL about a year ago they continue to send me their software in the mail trying to re-gain my business. I have called the company on a number of occasions requesting to be re-moved from there mailing list and call list. They still don't have...
Entity
AOL America Online
Categories: Internet Service Providers
39, Report:
#178759
Posted Date:
Mar 02 2006
America Online ripoff still charging for a service that I am not using Internet
I canceled my membership within my 3 months. My bank statements came to a negative balance and I called them to change billing arrangements and to tell them, I no longer wanted their service.
They wrote me a letter stating my cancellation. They are still charging for a service ...
Entity
America Online - AOL
Categories: Internet Services
40, Report:
#5816
Posted Date:
Feb 22 2006
AOL ripoff billing ..they have no clue as to what they are doing *REBUTTAL
On May 6, 2001 I downloaded an AOL disk, but I had a problem with my modem and could not get online. I called AOL to cancel my account since I would not be using it. July 9, 2001 $23.90 was taken from my checking account which made me overdrawn twice at $30 each, totalling $60. If A...
Entity
AOL America Online
Categories: Internet Services
41, Report:
#138909
Posted Date:
Feb 11 2006
Call One Unlimited ripoff scam scam, scam cant' trust what they offer for free. AOL customers out there, just say no when they try to pass you off.Orange California
So I just moved here to California and I set up my computer to help me get settled in. I signed with aol and it had been a couple of years since being online.
Every time you try to get off the phone with a customer service rep they try to redirect you by telling you about som...
Entity
Call One Unlimited - AOL - America Online
Categories: Internet Service Providers
42, Report:
#112342
Posted Date:
Jan 18 2006
AOL - AMERICA ONLINE ripoff customer service impossible to cancel your Internet service now out-sourced to India another rip-off to Americans Internet
I called AOL to cancell my service. OF COURSE a ((redacted unnecessary racist remarks))in INDIA with a wicker basket full of snakes took the call. He sounded like he must have just flown in on his carpet. Someone needs to take the towell off of this guy's head and snap him in the bu...
Entity
AOL
Categories: Internet Service Providers
43, Report:
#171014
Posted Date:
Jan 09 2006
America Online AOL they keep billing my credit card after I called to have cancelled Jacksonville Florida *EDitor's Suggestions on how to get your money back into your bank account!
Ripoff will not cancel account. Called dec. 27 2004 to cancil, said we will give you 2 free months low an behold they start billing my credit card. I have another Cable internet service since jan of 2005. I really don't need 2 internet services.
Called aol and they said well wh...
Entity
America Online AOL
Categories: Internet Service Providers
44, Report:
#169458
Posted Date:
Dec 28 2005
AOL - America OnLine ripoff Jacksonville Florida
In Oct 2004 I accepted an offer from AOL, which stated that I could purchase a computer for $299.99 + s&h or I could go to Office Depot to avoid the s&h fees if I signed up for two years of service, my debit card would be charged $23.90 + a $5.00 service fee, I accepted the offer. B...
Entity
AOL - America OnLine
Categories: Internet Service Providers
45, Report:
#167918
Posted Date:
Dec 14 2005
America Online, AOL Charged me for 6 mos. for account I never had; sent me payment due letters and had collection bureau call me. ripoff Internet
I have been receiving letters from AOL for payment past due on an account I never started! I have been using a broadband connection for years and have not had an AOL account for nearly 10 years! A collection agency called me at home this morning for payment to AOL. I called AOL bill...
Entity
America Online AOL
Categories: Internet Service Providers
46, Report:
#163493
Posted Date:
Dec 03 2005
AOL - AMERICA ONLINE RIPOFf WON'T STOP SENDING ME THERE STUPID SOFTWARE! DULLES Virginia
ABOUT A YEAR AGO I STILL HAD AOL. I WAS FINALLY TIRED OF THERE PATHETIC DIAL UP INTERNET CONNECTION AND POOR CUSTOMER SERVICE.
I FINALLY SWITCHED TO DSL AND IS SO MUCH BETTER THAN AOL. AOL NEEDS TO GET A CLUE I AM NOT INTERESTED IN RECEIVING ANY MORE OF THERE SOFTWARE. I HAVE CA...
Entity
AOL - AMERICA ONLINE
Categories: Internet Services
47, Report:
#166275
Posted Date:
Nov 30 2005
America Online - AOL RIPOFF charged me for a free trial Jacksonville Florida
This is my latest letter to AOL, which describes the problem:
November 29, 2005
America Online
PO Box 17200
Jacksonville, FL 32245-7200
Attn: Billing Operations and Services
To Whom It May Concern:
On June 28, 2005, I accepted your offer of a free 30-day trial of y...
Entity
America Online - AOL
Categories: Internet Service Providers
48, Report:
#165430
Posted Date:
Nov 21 2005
AOL - America Online ripoff after Hurrican Ivan destroyed my home 5 months later they are still billing me with no phone and NO computer! Pensacola Florida
I called America Online after Hurrican Ivan destroyed my home and all my personal belongings including computer etc. I had no home no computer and called 3 days after Ivan to cancel my account. They did not document or cancel my account but continued to charge me for Broadband and...
Entity
AOL - America Online
Categories: Corrupt Companies
49, Report:
#162682
Posted Date:
Nov 07 2005
America Online ripoff puts more spyware on my p.c. than does anyone Dulles Virginia
aol is fasly advertising anti virus and spyware protection.
aol puts more spyware on my p.c. than does anyone.
today aol tryed to attack my computor,using netbus trojan horse.
very high risk attack. i used visual tracking to locate the sorce. a.o.l. dulles va. i phoned them a...
Entity
America Online - AOL
Categories: Computer Fraud
50, Report:
#160816
Posted Date:
Oct 15 2005
AOL - America Online Fraudulent Billing, Refuses to Credit My Account, ripoff Internet
In July, 2005, I signed up for a free trial of AOL because I wanted to try their music-downloads site. I was looking for music videos but they didn't have anything of interest to me so I cancelled within a few days via telephone.
In August I checked my bank account and found th...
Entity
AOL - America Online
Categories: Internet Service Providers
