26, Report:
#1518228
Posted Date:
May 08 2022
Xfinity Mobile I paid over $900 for a phone, then after 1 & 1/2 yrs. of paying insurance on that line they refused to replace it when it was lost. Chico California
I purchased 3 LG phones, one for each of my family members. I did not know that 16 gigs of internal memory would be a problem. Nor did I know that the sales rep that said I could change my billing date was lying to make a sale. So when I called and tried to change my billing date ...
Entity
Xfinity Mobile
Categories: mobile phone
27, Report:
#1517805
Posted Date:
Apr 22 2022
Samsung manager: Evenson id 1928 BOUGHT FROM BEST BUY WITH 5 YR WARRENTY AND ECPIED BY 5 DAYS WHEN I REACHED OUT FOR ASSISTANCE. WAS ADVISED BY SAMSUNG WOULD CALL WITH SERVICE REPAIR SERVICE AND WOULD BE COVERED. UNBELIEVABLE. SAMSUNG HAS ALL THEIR AS THEY CALL CUSTOMER SERVICE OUTSIDE COUNTRY IN DOMINIAN REPLUBLIC.
Samsung does not stand behind their products which I found regarding their dryers. No one uses plastic Idlers except them and they do not have authorized service people available and will not support their products if not their authorized service reps. Make it impossible to get ...
Entity
Samsung manager: Evenson id 1928
Categories: appliance repair
29, Report:
#1517697
Posted Date:
Apr 17 2022
Jitterbug Senior Phone Lively.com, Best Buy Health, GreatCall.com Incomplete order; required me to return their erroneous orders at my own expense. Canceled service, then denied doing that. Carlsbad CA
Prior to purchasing a new Jitterbug phone, I went to Best Buy to buy an SD card with larger capacity for my Jitterbug 2. They recommended a 64 SD card, even though the Jitterbug 2 only has capacity for a 32 SD card maximum. I decided to purchase a new Jitterbug 3 phone online in...
Entity
Jitterbug Senior Phone
Categories: Cell Phone Provider, Cell Phones, CELL PHONE SERVICE PROVIDERS
31, Report:
#1517650
Posted Date:
Apr 15 2022
Best Buy Patrick McAvoy General Manager Geek Squad Sean Page General manager, Corie Barry CEO OF Best Buy, Matt Bilunas CFO of Best Buy Michael Lewis CEO Swann Security Cameras Sold me electronic products that never worked and were tampered with Murrieta California
Best Buy offering the Biggest Lie on their products and services ,in my opinion. Sold me tampered Swann 4580 84580 8 channel digital video recorder 1080P with 4 Inferred cameras products I was told by the General Manager Patrick McAvoy that it was the top of the line after waiting s...
Entity
Best Buy Patrick McAvoy General Manager Geek Squad Sean Page General manager, Corie Barry CEO OF Best Buy, Matt Bilunas CFO of Best Buy
Categories: Fraud, Consumer fraud
32, Report:
#1516329
Posted Date:
Apr 05 2022
![](https://www.ripoffreports.com/report-images/45*34/docs/r1516329-y8nhyu-4x4o2racj0.png)
Best Buy On 08/20/20 I purchased a TV for my son along with a 3 year service and repair warranty. The TV has sound, but no picture. They’ve canceled the appointments twice citing they can’t get abs tech out. Mount Laurel New Jersey
Best Buy N/A On 08/20/20 I purchased a TV for my son along with a 3 year service and repair warranty. The TV has sound, but no picture. We’ve called BestBuy and arranged for service to come to the house( because they do not want you to bring the item to their store if the TV is la...
Entity
Best Buy
Categories: electronics
33, Report:
#1516476
Posted Date:
Mar 02 2022
scheruku procadence.com [email protected] scam on TV I never bought Texas
I got this email with a balance due of $789.99 for a TV I never bought from Best Buy or anyone else. I only looked it up on Best Buys web page.
Entity
scheruku procadence
Categories: television
34, Report:
#1516147
Posted Date:
Feb 17 2022
Best Buy Inc Fake price match policy
I contacted Best Buy to use their price match guarantee, I was assisted by a representative who had me purchase the item and then said that I would receive the refund for the price difference and would get a confirmation email within 24 hrs. After waiting 2 days I called again a...
Entity
Best Buy
Categories: Apple, DECEPTIVE ADVERTISING, Accountability
35, Report:
#1512296
Posted Date:
Dec 09 2021
![](https://www.ripoffreports.com/report-images/45*34/docs/r1512296-3ssbzw-bbxkrwxiqf.png)
BestBuy.com Do not honor pricing commitments & communication a nightmare. AZ
Best Buy is a time wasting, unethical firm that does not honor their commitments. Their chat line strategy seems to be geared toward ignoring direct questions, stalling, transferring to other agents only to start the process over again. I started to order a refrigerator online ...
Entity
BestBuy.com
Categories: Online sales, Best Buy
36, Report:
#1513084
Posted Date:
Nov 25 2021
![](https://www.ripoffreports.com/report-images/45*34/docs/r1513084-0zxelg-kjl1oymvyz.png)
SAMSUNG POOR CUSTOMER SERVICE
THIS IS FOR ALL REPRESENTATIVES AND GENERAL PUBLIC
IT WILL BE THE LAST SAMSUNG PRODUCT WE WILL EVER PURCHASE. ( WHICH I AM STILL IN WARRANTY.) WITH THE INEPT EXPERIENCE I HAVE HAD WITH SAMSUNG IN THE PAST MONTH IT WILL NEVER HAPPEN AGAIN.
THEY PASS THE BUCK WITH THE RED TAPE ...
Entity
SAMSUNG
Categories: TVs & VCRs, consumer
37, Report:
#1513889
Posted Date:
Nov 24 2021
![](https://www.ripoffreports.com/report-images/45*34/docs/r1513889-tqyzoo-y8v9vxwj07.png)
Tech Majesty.com Cell phone unlock service-SCAM florida
Okay i see they have been having issues since 2018 with the same gentleman.....scratch that; crook Jonathan! I guess they have been getting away with the unlock scam and garunteed satisfaction 100% gsarunteed refund scam for a while. So why not keep it going....today it needs to sto...
Entity
Tech Majesty
Categories: Cellphone fraud, cellphone service
38, Report:
#1513825
Posted Date:
Nov 22 2021
Samsung Sold a defective fridge Ridgefield park New jersey
i purchased a Samsung fridge from my local Best Buy 3 yrs ago. About 1 year ago the ice maker started freezing up with ice blocking the ice coming out. I’ve tried defrosting it and it worked for a short time then clogged up again. I’ve also noticed the finish on the fridge col...
Entity
Samsung
Categories: Refrigerator
42, Report:
#1511676
Posted Date:
Sep 07 2021
Best Buy / GEEK SQUAD Warranty GEEK squad service contracts RIP OFF Fresno CA
Best Buy and GEEK squad service contracts RIP OFF
GEEK squad service contracts are a Rip Off Not only did thier technician have to come out 4 times for a repair that never got fixed...spanning over 4 months... The technician took some type of knife and tore up the freezer lini...
Entity
Best Buy / GEEK SQUAD Warranty
Categories: BEST BUY / geek squad
43, Report:
#1511548
Posted Date:
Sep 02 2021
Best Buy Best Buy Pre-Pay Scam
I pre-ordered a 400.00 watch the 1st day pre-order was available. The watch came out on Aug. 27th. Best buy wont ship it until Sept 9th. I should have had the watch on or around the 27th given my pre-order status. Numerous contacts to Best Buy. Their solution, no we wont...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
44, Report:
#1510595
Posted Date:
Aug 03 2021
Real geeks A guest at my house in the USA searched on the internet for a contact number to the Best Buy Geek squad. The search engine suggested the phone number to realgeek.org.
A guest at my house in the USA searched on the internet for a contact number to the Best Buy Geek squad. The search engine suggested the phone number to realgeek.org which is not the Best Buy organisation or part of it. The guest rang the number RealGeek contact number 864 302 5...
Entity
Real geeks
Categories: Remote computer access
46, Report:
#1507179
Posted Date:
Apr 18 2021
Best buy They lied to me about phone RAM twice and then sold me a different phone. Las vegas Nv
I went to Best buy to buy a phone and got scammed twice and both times they lied to me about phone RAM. They sold me phone with 3GB ram claiming it had 4 GB. The specs on the display phone said 4 GB so I bought the phone, I went home looked at it and it had 3 instead of 4. This is B...
Entity
Best buy
Categories: Fraud
47, Report:
#1506896
Posted Date:
Apr 10 2021
dayinform.com Email SCAM!
Lookout for emails telling you that you have won a MacBook Pro from a website dayinform.com. The scam email will contain the Best Buy logo. I suspect Best Buy has no idea their logo is being used by these thieves. If you attempt to unsubscribe, the link will take you to a survey. Bo...
Entity
dayinform.com
Categories: Fraud
48, Report:
#1505883
Posted Date:
Mar 10 2021
Ryan Aguirre Aka Ryan Aka Ryan Lee Took $15000 worth of assets (phones, computers, headsets etc) and sold it behind my back. This is a dangerous man and should not be trusted College Station Texas College Station Texas
I met Ryan through a friend of mine after staying at their place for a week. I barley had a place to stay and things were pretty unstable with my parents. After the first few times we met he found out about my situation and told me he can help me out. He said that him and his cousin...
Entity
Ryan Aguirre
Categories: deceitful
49, Report:
#1505772
Posted Date:
Mar 06 2021
BestBuy MESSED UP FINANCIAL PROCEDURES
YOU CAN TAKE 24 MONTHS PAY OFF WITH NO INTEREST FOR YOUR PURCHASE WHICH WE DID.
BUT THEY SEND YOU A MONTHLY PAYMENT AMOUNT & EVEN THOUGH YOU PAY ABOVE AND BEYOND THAT AMOUNT IF YOUR PAYMENT DOES NOT POST WITH IN A CERTAIN PAY PERIOD THEY TACK THAT MONTHLY ON TO YOUR BALANCE
...
Entity
BestBuy
Categories: Billing