26, Report:
#1245807
Posted Date:
Aug 02 2015
BOB'S DISCOUNT FURNITURE MY BOB'SBOB'S FURNITURE SINGLE MOM OF 8 BABIES NOW SLEEPING ON FLOOR LEVITTOWN Pennsylvania Nationwide
on May 25, 2015 I purchased an entertainment unit, a 3 piece living room table set, and a 12 piece bedroom set from the bob's in Langhorne PA. Delivery was set for June 6. The delivery truck arrived and one of the end tables wasn't able to be assembled. The coffee table's main suppo...
Entity
Categories: Furniture & Furnishings
27, Report:
#1213753
Posted Date:
Mar 06 2015
Bob's discount furniture Horrible furniture and false advertising on their goof proof Nationwide
I can't express enough how disappointed and dissatisfied I am with this company and it's so called furniture. I recommend it that you stay away as far as possible from this company, dont think you are getting a great deal, in the long run you will pay double for their piece of junk ...
Entity
Categories: Furniture & Furnishings
28, Report:
#1186210
Posted Date:
Nov 01 2014
Guardian Protection Products This Company's Warranty is a Fraud Hickory North Carolina
This company's warranty is absolutely worthless. I purchased the insurance through Bob's Discount Furniture. After Bob's warranty was over a dinning room chair broke when someone sat on it,. Call the company. Oh, someone sat on it? Sorry, not covered. Last week, I called because the...
Entity
Categories: Warranty Companies
29, Report:
#1168486
Posted Date:
Aug 08 2014
RAC Acceptance RAC Acceptance is a complete ripoff - please be aware Lowell Massachusetts
I am writing this report in order to warn others who, like me, probably don't ever read the fine print of any contract when you are making a large purpose. In this case, the purchase was furniture. Trust me, it is very easy for the desire to have something that you believe you n...
Entity
Categories: Bait-and-Switch
30, Report:
#1158425
Posted Date:
Jun 30 2014
Bob's Discount Furniture Poor Customer Service and Avoid Venus II Waldorf Maryland
Poor Customer Service and Avoid Venus II
On June 1, 2014, I ordered the Venus II custom order sectional. The Venus II is GUARANTEED to be ready in 21 days. Not only did the promotional display sign make this claim, but also so did my sales representative and the manager of th...
Entity
Categories: Department & Outlet Stores
31, Report:
#1145386
Posted Date:
May 09 2014
GUARDIAN PROTECTION / BOBS FURNITURE GOOF PROOF IS A JOKE NY
Dealing with Bob's Discount Furniture Goof Proof Protection plan is a joke. I purchased a bedroom set for my child (white) when the paint started chipping off I contacted them - THEY couldnt fix - and gave me the run around for months... I finally just threw out the entire set / los...
Entity
Categories: Furniture & Furnishings
32, Report:
#1142160
Posted Date:
Apr 27 2014
Sleepy's the mattress professionals rip off, no refund, terrible mattresses, sleeping in a sink hole Farmingdale New York
I am really upset with my mattress but more so with Sleepy's. I bought it from Sleepy's in 2011 - although they were pretty pricey, I figured I would get a great quality mattress since you get what you pay for. Well in this circumstance, that is not true! I paid $899.99 for the matt...
Entity
Categories: BBB Better Business Bureau
33, Report:
#1132419
Posted Date:
Mar 21 2014
Bob's Discount Furniture and Guardian Protection Products, Inc. Complete Scam and a Waste of Money Nationwide
I created an account just to write about my experience with Guardian Product Protection, Inc. Bob's Discount Furniture uses this company if anyone wants to file a damage claim on a piece of furniture. They call it the GoofProof plan. This company is a complete joke and a waste of mo...
Entity
Categories: Furniture & Furnishings
34, Report:
#1130879
Posted Date:
Mar 15 2014
Bob's Discount Furniture Horrible Quality & Customer Service New Britain Connecticut
I purchased a vanity desk in August 2013. The desk had a jewelry box built in and a lid that opened to the top. By January 2014, the lid became so misaligned that the lid would not close. In attempting to close the lid, the left hinge broke through the desk. I called to report a war...
Entity
Categories: Furniture & Furnishings
35, Report:
#1111883
Posted Date:
Dec 31 2013
Bob's Discount Furniture Goof Proof is a Scam!! Woodbridge New Jersey
I've had the 2 piece sectional bonded leather sofa sets a little more than a year now and like the previous complaints here by others, we've had these 1/4 - 1/2 cracks accrue over certain areas of the seat cushions. Mostly within the areas where the sewn leather meets over the edges...
Entity
Categories: Furniture & Furnishings
36, Report:
#1085733
Posted Date:
Sep 19 2013
Bob's Discount Furniture Store Fraud, Intentional and Knowingly Manchester Connecticut
I purchased the white Luna sectional (omg horrible, so uncomfortable) from Bob's with the Wells Fargo credit (got approved on July 21, 2013) so that I can pay it off within a year. I thought that was great. The furniture was delivered on July 26, 2013, within a couple of days fel...
Entity
Categories: Home & Garden Stores
37, Report:
#1067064
Posted Date:
Jul 15 2013
Bob's Discount Furniture Furniture Delivery Fiasco Internet Massachusetts
I'm not sure if Bob's subcontracts delivery companies in every state, but in Massachusetts they do.
I purchased a new table and chair set that was damaged during delivery. I also let them know when confirming the delivery that it would be easier if they backed up their truck do...
Entity
Categories: Consumer Services
38, Report:
#1059082
Posted Date:
Jun 14 2013
Bob's Discount Furniture Good Proof Scam Manchester Connecticut
Goof Proof is a scam. Haven't beat it yet but working on it.
Try 1 - Called to get spots removed from sofa. Because there was more than one it is not covered!
Try 2 - Called to report a rip in fabric just under seated area (Seams are NOT covered). The rip in the fabric was too l...
Entity
Categories: Furniture & Furnishings
39, Report:
#1056628
Posted Date:
Jun 05 2013
Bob's Discount Furniture Still no delivery Waldorf Maryland
Ordered $4K in furniture and have not received it all. Company called an hour before delivery to say a footboard wasn't in. They scheduled delivery for 6/5. I got four robo calls confirming delivery and spoke to two people confirming delivery. Wasn't delivered. Was told th...
Entity
Categories: Home & Garden Stores
40, Report:
#1052600
Posted Date:
May 21 2013
BOB'S DISCOUNT FURNITURE DELIVERY TEAM STEALS FLUSHING New York
Recently I had a delivery on a bed and dining chairs. The only reason they were allowed in my home was because they represented Bob's Discount Furniture. One individual(from the 3 guy delivery team) I noticed was looking around in my bedroom...on my desk, dressor....(I found it od...
Entity
Categories: Specialty Stores
41, Report:
#1036349
Posted Date:
Mar 20 2013
bob's discount Furniture Terrible Experience with Bob's Internet
Good proof is not what was stated to me. I will try to summarize my experience with Bobs and with the goof proof warranty that they sell through guardian and Guardsman (formerly). We all know that we get what we pay for and that Bobs furniture is cheap but you figure the goof proof ...
Entity
Categories: Furniture & Furnishings
42, Report:
#1016783
Posted Date:
Feb 26 2013
Bob's Discount Furniture Aggregious Warranty and Reimbursement Policy Manchester , Connecticut
So here it goes again, second time I am posting about Bob's Discount Furniture.
We finally received a response from some one at corporate regarding the fact that I have a warranty on my couches and living room furniture that I can no longer use. They said that they wou...
Entity
Categories: Furniture & Furnishings
43, Report:
#971328
Posted Date:
Feb 19 2013
Bob's Discount Furniture & Guardian protection The WORST CUSTOMER SERVICE EVER Northd Plainfield, New Jersey
I am writing to you today about Bob's Discount Furniture and the shyster racket that they have going on with Guardian Protection. More commonly known to Bob's Loyal customers as GOOF PROOF!!!You are told, as my family and I were told that if you purchase this Goof Pr...
Entity
Categories: Furniture & Furnishings
44, Report:
#1007016
Posted Date:
Feb 01 2013
Bob's Discount Furniture This company provided horrible customer service after having delivery issues on four separate occasions!! Orange, Connecticut
This company provided horrible customer service after having delivery issues on four separate occasions. I purchased a bedroom set from Bob's Discount Furniture in Orange, CT, which came out to a little over $2,000.00.
To say that I am livid and unsatisfied about the service I r...
Entity
Categories: Furniture & Furnishings
45, Report:
#990514
Posted Date:
Jan 03 2013
Bob's Discount Furniture Bob's chew and screw Furinture You get what you pay for Salem, New Hampshire
Ok, people if its all you can afford, you shop at places like Bob's Discount Furniture, and with the lower cost to purchase lower your expectations to meet those cost savings. It that simple Bob and his corporate staff are in business to make lots of money as they should. &nbs...
Entity
Categories: Department & Outlet Stores
46, Report:
#276075
Posted Date:
Aug 08 2012
Bob's Discount Furniture, Corporate Warranty is CANCELED if you move; TERRIBLE Customer Service; you CAN NOT speak with a manager Taftville Connecticut
Bob's Discount Furniture cancels the one-year warranty on your furniture purchase if you move! The furniture warranty requires an in-home inspection of the defective/broken piece. However, this service can only be provided at the original delivery address! Basically, they will no...
Entity
Categories: Home & Garden Stores
47, Report:
#866097
Posted Date:
May 03 2012
bob's discount furniture after less than a year my dinette chairs started to fall apart. I called and they sent someone 5 times newington, Connecticut
I bought a dinette set at the store. Less than one year the chairs started to fall apart. I called the company and they sent someone out to tighten the screws under the seat. I have had to call 5 or 6 times and they have sent someone out but I think that something ...
Entity
Categories: Furniture & Furnishings
48, Report:
#809721
Posted Date:
Dec 15 2011
Bob's Discount Furniture Sold me a used (blood stained) sofa Yonkers, New York
I went to Bob's Discount Store in Yonkers, NY and went into The Pit to purchase a sofabed as I moved into a new apartment. The Pit is like the clearance section of the store. Basically, the merchandise was previously in the showroom and they want to get rid of ...
Entity
Categories: Furniture & Furnishings
49, Report:
#776566
Posted Date:
Sep 14 2011
Bob's Discount Furniture Bait and switch, failure to refund! Nashua, New Hampshire
On June 1, 2011, after testing several mattresses, my wife and I selected the Bob-o-pedic mattress from the Nashua, NH store. My wife liked the feel of the plush version of the mattress, while I preferred the stronger support of the firm. So we selected the Dual comfort version of t...
Entity
Categories: Furniture & Furnishings
50, Report:
#654100
Posted Date:
Oct 22 2010
Bob's Discount Furniture Bob's tell customer to DROP DEAD Yonkers, New York
Well here's another of Bob's Discount HORROR STORIES. I bought the Eldorado wall unit along with 2 end tables. Total sale was $1750 system from the Yonkers store approx. 1 month ago. After previously buy a dinning room table, which took 6 deliveries before they g...
Entity
Categories: Furniture & Furnishings