26, Report:
#1251336
Posted Date:
Aug 27 2015
Hertz Car Rental, Sky Harbor Airport, Phoenix , Arizona 85034 Insurance Scams Reps RIP OFF CUSTOMERS Phoenix Arizona
Hertz Car Sky Harbor Airport, Phoenix , Arizona
Insurance Scam
We had already paid for our car. All we needed to do was pick up the keys. The Hertz rep. lied and said we needed to sign paperwork, whicle telling us we were being charged for nothing more. The daily insurance whc...
Entity
Categories: Auto & Truck Rental
27, Report:
#1242705
Posted Date:
Aug 02 2015
Dollar Car rental, Hertz Rental Erroneous fees, Toll fees, Administrative Fees, Fraud, Negligence Inglewood California
To whom it may concern;
Re: Dollar Car AKA Hertz Rental Car tickets subsidiary LAX area, Irvine, CA
The Hertz Corporation - 14501 Hertz Quail Springs Parkway - PO Box 269033 - Oklahoma City, OK - U.S.A
Cease and Desist this harassment, fraud and negligence!
I dispute this fr...
Entity
Categories: ORGANIZED CRIME
28, Report:
#1215669
Posted Date:
Mar 14 2015
HERTZ CAR RENTAL ANN ARBOR MICHIGAN Rented car for trip ,semi lost driveshaft and crashed into the car we rented, we was under the understanding that we just purchused insurance from hertz ,after crash was told we declined the insurance ,the hertz rep that handled our rental didnt include BAD BUSSINESS CLAIM AFTER ACCIDENT YOU DIDNT BUY NSURANCE , RUDE , CHEATS ,SCAMS ann arbor Michigan
Entity
Categories: Customer
29, Report:
#1168126
Posted Date:
Aug 07 2014
PlatePass Firefly to Scottsdale AZ American Traffic Solution Firefly Rental Car - Orlando FL Airport Ripped Off Car Rental by a Firefly! Orlando 32827 Florida
I rented a car from Firefly Car Rental online. It is located at the Orlando Airport and I did notice that it was right next to the Hertz Car Rental and wondered if it was, indeed, a Hertz affiliate. Maybe not, but as I read other stories regarding the Hertz Car Rental Plate Pass...
Entity
Categories: Auto & Truck Rental
30, Report:
#1159244
Posted Date:
Jul 03 2014
american express amex cards RACIAL NAME CALLING SWEARING NEW YORK CITY New York
HERE IS THE AMEX LETTERS I HAVE SENT AND GOT BY FAX AND I HAVE BEEN CALLED THE N WORD AND A JEW AND TOLD I SHOULD BE KILLED AND THAT I AM A CRACK WHORE ETC THE NEWS MEDIA WONT STEP IN AND PEOPLE IGNORE THIS AS IF IT'S A JOKE WOW THIS IS SO MUCH A JOKE WHO IS GOING TO HELP ME ALL YOU...
Entity
Categories: Credit & Debt Services
31, Report:
#1155741
Posted Date:
Jun 18 2014
Hertz Corp The Hertz Hiest San Jose Costa Rica Costa Rica
The Hertz Heist San Jose Costa Rica May 7th 2014
First I want to say I am in the business of knowing or at least keeping track of what is going on around me and with my Wife Michelle in a strange country I just practice basic awareness.
We landed in San Jose CR on the 6th of May ...
Entity
Categories: Travel Services
32, Report:
#1143890
Posted Date:
May 04 2014
Hertz Car Rental Snuck in an upgrade after I clearly had prepaid for my vehicle in Los Angeles California
At Hertz Los Angeles Airport location: A customer service rep snuck in an upgrade on a vehicle that I did not order. I had prepaid for my vehicle and SAID that I did not want to pay anything additional. They tricked me into an upgrade that matched (almost exactly) the amount that I ...
Entity
Categories: Car Rentals
33, Report:
#1140755
Posted Date:
Apr 22 2014
Hertz Car Rental Undisclosed addons and direct lies. Orlando Florida
I had a prepaid car to pick up from Orlando Airport. Paid for in the UK with insurance and should have been nothing extra to pay. My card was swiped at the Hertz check in and I was told that the amount on the receipt was just a retainer payment and would be fully refunde...
Entity
Categories: Auto & Truck Rental
34, Report:
#1135675
Posted Date:
Apr 02 2014
Hertz Car Rental / Phoenix Airport - Isaiah FRAUD - OVERCHARGE - DECEPTIVE BUSINESS PRACTICES Phoenix Arizona
Reserved and paid for a mid size car through Priceline.com. Waited in a long line at HERTZ counter at the PHOENIX Sky Harbor Airport for at least 45 minutes.
ISAIAH retrieved my reservation, asked if I wanted to prepay fuel (I declined), and instructed me to sign car rental ag...
Entity
Categories: Auto & Truck Rental
35, Report:
#1135392
Posted Date:
Apr 01 2014
Hertz Car Rental Upgrades charged without my permission or authorization and then upgrades not given. Las Vegas Nevada
I rented a mid-size car, which shows a Chevy Cruise in the picture on my reservation. I was given a base model Chevy Cruise to drive. When I returned the vehicle I was informed of an $11.00 per day upgrade, and told a Chevy Cruise is not a mid-size car. I called the toll free ...
Entity
Categories: Auto & Truck Rental
36, Report:
#1124793
Posted Date:
Feb 19 2014
hertz car rental phoenix airport insurance charges agent added rental insurance which I did not agree to phoenix Arizona
I rented an SUV through hotwire.com which offered me insurance for 9.99 a day which I declined and which I always decline. The agent at the rental counter in Phoenix tried to sell me insurance and I declined then did not offer me a choice to return the car full as one of my choices ...
Entity
Categories: Auto & Truck Rental
37, Report:
#1113095
Posted Date:
Jan 05 2014
Hertz Car Rental Priceline.com & Hertz Rental I prepaid a reservation thru Priceline/Hertz and car was not available New Orleans Louisiana
I pre-paid a car rental on Priceline on Cotober 5th 2013 (paying by credit card 181.25) for a car at the New Orleans airport on Thanksgiving day. When I arrived Hertz did not have any cars available for me or the 25 or more people who were standing around with reservations.
I feel...
Entity
Categories: Travel Companies
38, Report:
#1097676
Posted Date:
Nov 07 2013
Hertz Car Rental Charged for a broken windshield that was broken when I rented it and documented! Napa California
Well. long story here. Basically, AAA my insurer paid for my rental out of Hidden Valley Lake Hertz. When I picked up the car it was dirty inside and out. I noticed a damaged windshield, I pointed it out to the employee and she said Oh i didn't see that and documented it on the pre...
Entity
Categories: Car Rentals
39, Report:
#1091220
Posted Date:
Oct 11 2013
Hertz Car Rental Deceptive add-on charges for unnecessary insurance Carlsbad California
This is another report of a Hertz employee agreeing to waive extra insurance for a rental car, and then instructing the customer to initial small print that, in fact, authorizes Hertz to add over $30 per day to the rental cost. This extra cost is NOT covered by car insurance, ...
Entity
Categories: Auto & Truck Rental
40, Report:
#1090720
Posted Date:
Oct 09 2013
Hertz Car Rental San Francisco California PlatePass Scottsdale AZ San Francisco California
I rented a car with Hertz in San Francisco a month ago. To say it was a horrible experience would be kind, it was outrageously horrible. First they had a line in the center that took 3 hours to navigate to the counter. Not exaggerating. 3 hours, The agent that took us wa...
Entity
Categories: Auto Rentals
41, Report:
#1073390
Posted Date:
Aug 06 2013
Hertz Car Rental 3000 dollars charge for alleged ice and weather damage! Keflavik Keflavik
DO NOT RENT FROM HERTZ in Keflavik Iceland!!!
I recently returned from a lifetime dream trip to Iceland. I was extremely impressed with the beauty and culture of this beautiful island, until I went to return my car rental at the HERTZ in Keflavik. They claimed the vehicle was dam...
Entity
Categories: Travel Services
42, Report:
#1061948
Posted Date:
Jun 25 2013
Hertz Car Rental,(at Orlando Airport, cheat you into buying a full tank of gas by misrepresentation, saying the gas price outside is more expensive Orlando Florida
Hertz rental clerk at Orlando international airport has been deliberately using lies to trick renters into buying a full tank of gas. the lies they use is typically gas price is cheaper with Hertz than outside, why not purchasing a full tank of gas here. When I drove the ...
Entity
Categories: Attorney Generals
43, Report:
#1050617
Posted Date:
May 13 2013
HERTZ RENTAL CARS ITS SO NICE TO SEE IM NOT THE ONLY ONE, NEEDLESS TO SAY IM FILING A BBB COMPLAINT AND TELLING EVERYONE MY GREAT (NOT) EXPERIENCE WITH THE WONDERFUL HERTZ THANKS SO MUCH FOR THE (NOT) OUTSTANDING SERVICE!!!!!!!!!! GAINESVILLE Georgia
HERTZ CAR RENTAL : Ist so nice to know im not the only one i reserved a car from 5\2\13 thru 5\6\13 from the Gainesville ga location on Browns Bridge Rd tried to call the store the day before for like 2-3 hrs couldnt get an answer to see if i could pick it up earlier than 6PM finall...
Entity
Categories: Auto & Truck Rental
44, Report:
#1039169
Posted Date:
Mar 30 2013
Hertz Car Rental deceptive, hidden fees, contract, agreement, manipulation Oklahoma City, Oklahoma
I find it a deceptive business practice that the information allowing PlatePass to bill Hertz's customers the egregious admin fees that are discreetly amid the fine print toward the back of the Hertz rental agreement. Be advised, if renting a Hertz vehicle if you go though...
Entity
Categories: Car Rentals
45, Report:
#991371
Posted Date:
Jan 04 2013
Hertz Forced to pay extra insurance charge without explain clearly Orlando, Florida
Purchased a vocation package from JetBlue included Hertz car rental. Arrived to Hertz counter with a man called Tom. Told him that we don't need any extra insurance coverage since our credit card and card insurance already has coverage. Also told him that it's been pre-paid thru the...
Entity
Categories: Auto Rentals
46, Report:
#990794
Posted Date:
Jan 03 2013
Hertz car rental: Priceline.com Priceline.com; carrentals.com; Hertz Paid $133. for car rental and received nothing but still forfetied the cost billed to credit card in advance , Internet
I rented a car for three days through priceline.com bidding online on their site, and first of all, the bidding is rigged. Next, they make you agree to paying in advance as soon as the bid is accepted. I ended paying $133 for two days with a low daily rate but huge fees were tacked ...
Entity
Categories: Car Rentals
47, Report:
#348515
Posted Date:
Dec 26 2012
Hertz Car Rental Rip off on gas and lie Phoenix Arizona
My wife did purchase a car rent from Hertz on price line, paying it 100% with credit card. When we arrived to Phoenix clerk on the counter asked if we want to add secondary driver for extra $10 a day? We did not want, since I am one who usually drive a car. Fighting with his comp...
Entity
Categories: Auto & Truck Rental
48, Report:
#960572
Posted Date:
Oct 26 2012
Hotwire & Hertz t Car rental - string around and yo-yo, Internet
HERTZ Rental a car experience.
On September 11th I
made reservations to rent a car through Hot wire/Hertz. For 4 days at
31.95 a day.
On Sept 13th I received a
e-mail saying I can get a car rental for $19.95 . I call Hotwire and
they say sorry, but once you make a reservat...
Entity
Categories: Auto Rentals
49, Report:
#924556
Posted Date:
Aug 09 2012
Hertz Car Rental Waited well over a month for a refund then got told we should not be allowed the money back at all Mission Viejo, California
We had booked a sedan 2 weeks before picking it up. When I went to collect our pre-booked car, they did not have one. We had specifically booked a sedan as one of the individuals traveling with us was on crutches and elderly - we wanted a car that would be easy for her to get in and...
Entity
Categories: Auto & Truck Rental
50, Report:
#906411
Posted Date:
Jul 04 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/3ed5bdc4-684e-4ac4-93d7-39be2acd3254.png)
Hertz Car Rental Charged for not cancelling... Oklahoma
I wanted to rent a car for a day and decided to try Hertz. Saw they had Pre-Paid which I paid $47.33, went the next day to the airport in Providence, RI. I charged it to my Visa Debit cause I don't have a credit card. ok what aggrevated me was that I was told my credit score was low...
Entity
Categories: Auto Rentals