Complaint Review: Dollar Car rental Hertz Rental - Inglewood

To whom it may concern;

Re: Dollar Car AKA Hertz Rental Car tickets subsidiary LAX area, Irvine, CA

The Hertz Corporation - 14501 Hertz Quail Springs Parkway - PO Box 269033 - Oklahoma City, OK - U.S.A 

 Cease and Desist this harassment, fraud and negligence!

I dispute this fraudulent claim from the Rental Car Company Dollar Car Rental and Hertz car rental who are the same company.  

Background: Fraud of Dollar rental vitiates agreement

 I had an agreement with Dollar that they would pick me up at the airport in their shuttle.  At the start of their agreement they informed me that a shuttle would come through the lane under the purple sign every ten minutes, round the clock 24 hours a day.  They did not and I was left waiting from out of town for at least an hour after over 10 hours in transit.   Since they had a car reserved for me through the ABA Orbitz for Business Company I obtained an alternative ride to their company at my expense.   I then complained that their agreement to have a shuttle bus going through the airport under the purple signs every ten minutes was breeched and that I was disappointed.  I also told the clerk I was from out of town and never had been to this area and asked him directions to my reserved hotel room.  As a courtesy he gave me a Hertz rental car with a GPS device for the same price as the Dollar car rental car.   He turned it on and told me all I had to do was put in the address and follow the prompts.   I plugged in the directions and pushed the button to avoid toll roads. 

This device is a Hertz GPS device. I carefully followed the directions it gave me.  It had a toll card on its windshield to cover tolls which had a name I can’t recall.  However, I just wanted to avoid tolls altogether so I am not sure about that.  I was taken down expressway and single lane roads with no turn off points.  This device was programed exclusively for Hertz and it may be defective or intentionally programed to have you go through the tolls that they prepaid for with their card that was taped to the window. There are Hertz logos and advertising in the front of the GPS device when you turn it on, a custom device for the company.

Either there is fraud with Hertz, AKA Dollar Car rental or there is negligence or both.  First of all they breached the contract from the start.  Later on they put me in car with a defective device either intentionally or negligently.  These breaches vitiate the validity of the contract.  The company is squeezing more money out of me through the use of fraudulent or negligently programed devices.  For this reason Dollar Rental AKA Hertz company should be completely responsible for the mistakes that they made. In fact they may owe me damages for the distress they have caused.

I feel someone should look into this company and its devices because it is a fraudulent method of extorting money out of more customers on their end as well as racking up revenue for the toll roads.  I believe this is a type of extortion and fraud toward out of Towner’s that have no knowledge of the terrain.  This could involve willful collusion or it may just simply be negligence on the part of both parties but the thousands of people that get erroneous fees from the company due to their fraud or negligence merits investigation.

Suffice it to say I was threatened wtih having my card charged exhorbatant fees and small fees by Dollar and being issued a huge ticket by the transportation authority claiming I went through a toll which I could not have since I programed the device to NOT go through Tolls. Either their is organized crime with collusion between the issuing agencies or rampant neglect programing the devices. 

These corporations or agencies prey on peope from out of town and extort monies from them fraudulantly or negligently. I have sent them a cease and desist record and pray that someone turns them in and stops them from ripping off the little guys.