26, Report:
#1204049
Posted Date:
Jan 24 2015
Hewlet Packard charged monthly for service not requested 24th of ea. Month palo alta. CA Nationwide
after reading your Ripoff Reports I checked my c.c. (Disc) statement an saw Hewlett Packard HP Tech. Support was charging me $14.99 every 24th of the month w/o my requesting service and of course its Very difficult to Contact Anyone. So I will withhold payment thru m C.C. Co.
Entity
Hewlet Packard
Categories: Computer Manufactures
27, Report:
#1188663
Posted Date:
Nov 13 2014
hewlett packard HP ruined my laptop remotely! Nationwide
On November 7, 2014 I contacted hp to find out if I was eligible for a new battery under my warranty or would I have to pay for one.A tech agent then decided to go into my computer and delete something off of my computer.I think he deleted a partition and now my system is not stable...
Entity
hewlett packard
Categories: Computer Service & Repair
28, Report:
#1168679
Posted Date:
Aug 09 2014
Hewlett Packard HP Photosmart 6520 printer-Black Ink Jet Problems With Them All Nationwide
I purchased an HP Photosmart 6520 a couple of years ago, used it very little in my home, but have spent hundreds of dollars on in cartridges. It holds 3 colored and 1 black cartridge. I thought the black cartridge was empty because it stopped printing but the compu...
Entity
Hewlett Packard
Categories: Computer Dealers
29, Report:
#1165465
Posted Date:
Jul 28 2014
Hewlett Packard HP hp photosmart premium printer scanner C310 florida
I SUGGEST HP STOP TRYING TO MAKE SCANNERS AND PRINTERS. I HAVE AN HP PHOTOSMART PREMIUM EPRINT WIRELESS C310. IT HAS NEVER WORKED WITH APPLE. NO SOLUTIONS, NO RESPONSES, JUST SILENCE. I'LL NEVER IN MY LIFE EVER BUY ANYTHING, NOTHING, NADA, RIEN, THAT IS MADE BY OR ASSOCIATED...
Entity
Hewlett Packard
Categories: Computer Manufaturers
30, Report:
#1156667
Posted Date:
Jun 24 2014
Hewlett-Packard Hewlett-Packard-HP WHAT A WASTE OF TIME! California Nationwide
I own a HP TouchSmart 310-1020 Refurbished. I have owned this computer for 4 years. I have Windows 8 installed on it. I have had Windows 8 installed on it for a year prier to the issues. One day I turned it on and was planning on using it like I always do but the computer would not ...
Entity
Hewlett-Packard
Categories: Computer Service & Repair
31, Report:
#1140606
Posted Date:
Apr 23 2014
HEWLETT PACKARD HP CUSTOM BUILT LAPTOP DVD STOPS WORKING AFTER 3 MONTHS. Nationwide
Called HPon the advice of a friend and had a custom built Laptop sent. 3 months after arrival the DVD drive won't close so it's useless. I paid quite a bit more for an extended 3-year ON SITE warranty. Chatted with a rep who REMOVED THE DRIVER FOR THE DVD WITHOUT MY KNOWLEDGE, ...
Entity
HEWLETT PACKARD
Categories: Computer Manufactures
32, Report:
#1080528
Posted Date:
Aug 30 2013
Hewlett Packard HP HP Printer - Bait and Switch by Tech Support / False claim re: charging debit card Internet
I called HP technical support for a problem related to my HP OfficeJet Pro 8500 (color quality issues). The support person said that I needed to replace both printheads and buy all new ink cartridges, but for about the same price HP would sell me a reconditioned OfficeJet Pro 8600 e...
Entity
Hewlett Packard
Categories: Computer Manufaturers
33, Report:
#1045964
Posted Date:
Apr 25 2013
Hewlett Packard HP WORST CUSTOMER SERVICE EVER Vancouver, British Columbia Canada
DO NOT BUY A HP PRODUCT!!!!!!!!!!!!! iF YOU EXPECT ANY CUSTOMER SERVICE forget it!!!
YOU want to trace YOUR calls with YOUR notes, names, employee identification, etc, yet, they refuse to give you that information. Yet, they spend all day and night verifying your soci...
Entity
Hewlett Packard
Categories: Computer Manufaturers
34, Report:
#1043959
Posted Date:
Apr 24 2013
Hewlett-Packard HP hp support lied to me and caused the loss of all my pc programs also forcing me to quit college, Internet
Had problem with hp support assistant program software not working so I contacted HP support. The support tech told me that I would have to do a factory reset to fix the issue.
I told the support tech that I could not afford to lose the programs currently installed on my l...
Entity
Hewlett-Packard
Categories: Computer Manufactures
35, Report:
#1042616
Posted Date:
Apr 12 2013
Hewlett Packard HP Rebate Ripoff Palo Alto, California
In 2011, I bought a HP 630 laptop computer. I was told that I would get a $50 dollar rebate after I mailed it to HP. I sent it in exactly as they specified, and I waited for 4 weeks. Nothing. I called, and they said they never received it. I told them I sent it in exactly as specifi...
Entity
Hewlett Packard
Categories: Computer Manufactures
36, Report:
#1028418
Posted Date:
Mar 14 2013
hewlett-packard hp/hp deskjet/hp computers refused help on brand new product. agreed to pay for help after lengthy discussion. then they hung up. palo alto, California
I have a brand new printer that won't work....I repeat brand new ...as in taken out of a sealed box two days ago...
after following all the instructions...and going to their website for help..and downloading all of thathelp...it still doesn't work...
So I call custom...
Entity
hewlett-packard
Categories: Computer Manufaturers
37, Report:
#983837
Posted Date:
Dec 18 2012
Hewlett Packard HP, Snapfish by HP Ripoff, Poor service Internet
I recently purchased a desktop computer, monitor, and photosmart printer from HP. The first printer wouldn't pick up the paper. I was told they would send me a refurbished one. After speaking to a supervisor, I was sent a new one. It printed a few times and started leaving streaks a...
Entity
Hewlett Packard
Categories: Computer Manufaturers
38, Report:
#970188
Posted Date:
Nov 20 2012
Hewlett Packard HP support is totally unsatisfactory Internet
When I bought my HP Pavilion Elite 500z PC and HP Laserjet P2055dn printer in 2011, paid HP for installation and Carepacks for both devices. I have been an HP user since 1990, starting with a Compaq PC and HP Laserjet/4, when both were outstanding companies. To upgrade to Windows/7,...
Entity
Hewlett Packard
Categories: Computer Service & Repair
39, Report:
#926456
Posted Date:
Aug 14 2012
Hewlett Packard HP Poor customer service, feel like they sold me a machine under false pretenses Palt Alto, Arkansas
Two months ago I purchased a pavilion dv6 Quad edition laptop with an i7 3610qm processor from HP. I asked a home and office professional if the model had turbo boost 2.0, and was told YES, in two different ways. I then go on to happily customize my machine (with the same proce...
Entity
Hewlett Packard
Categories: Computer Manufactures
40, Report:
#266228
Posted Date:
Jul 04 2012
Hewlett Packard - HP - Compaq - Staples ripoff HP Pavillion TX1120 owned for 36 days before being returned to company that won't return my calls Palo Alto California
On 6-6-07 I purchased a HP Pavillion TX1120 at Staples - 36 days later my computer was completely unusable. Staples will not take the purchase back after 14 days. So, I contact HP on 7-12-07 - tech support had me take the computer apart and put it back together before they would t...
Entity
Hewlett Packard - HP - Compaq
Categories: Computer Manufaturers
41, Report:
#898635
Posted Date:
Jun 17 2012
Hewlett Packard HP warranty, repair, lie, cheat Palo Alto, California
4-4-12 - I sent in a receipt and called in about my complaint. They approved the warranty, & sent a box. I sent it to them right away- as soon as the box came in the mail. I was told it would take about 2-4 weeks. A month later, they called saying a part they needed was on ba...
Entity
Hewlett Packard
Categories: Computer Manufaturers
42, Report:
#834582
Posted Date:
May 24 2012
Hewlett Packard HP Worst Customere Service Internet
I ordered a replacement display for my laptop last week. I thought I would get a confirmation email regarding when the package would be shipped. Days went by and I didn't receive the email or package so I tried to get a hold of Tech Support . I discovered that is imposs...
Entity
Hewlett Packard
Categories: Computer Help Desk
43, Report:
#849873
Posted Date:
Mar 07 2012
Hewlett-Packard HP, Meg Whitman, Jeff Utigard Hewlett-Packard (HP) - Essentially criminals, Internet
Hewlett-Packard/ HP have the worst customer service out there. I purchased an HP Envy 14 in Dec 2011. My warranty was never activated and when I opened the laptop the screen had hundreds of dead pixels.
HP has no screens left (1600x900) and in addition to that have not activated ...
Entity
Hewlett-Packard
Categories: Computer Service & Repair
44, Report:
#838861
Posted Date:
Feb 16 2012
Hewlett Packard HP Charging for problem their Tech Support caused, Internet
I bought a HP Pavilion PC and it crashed within days. I was on the phone with foreign tech support for two days trying to fix the problem. They instructed me to make 5 DVRs with backed up data, then to do a System Restore that didn't work. So they mailed me a new set of System Resto...
Entity
Hewlett Packard
Categories: Computer Manufaturers
45, Report:
#271251
Posted Date:
Dec 22 2011
Hewlett Packard, HP HP Scams Customers Who Buy HP Printers by Forcing Them to Print in COLOR Palo Alto, California
DON'T BUY AN HP COMPUTER PRINTER! WHY? ... because, in my opinion, HP is Designing Their Printers so that they won't print if a color cartridge is empty... in other words, they are designing their printers to RAPE YOU OF YOUR MONEY, without your consent.
In my case, I only p...
Entity
Hewlett Packard
Categories: Computer Manufaturers
46, Report:
#282879
Posted Date:
Dec 09 2011
Hewlett Packard Customer Service DISERVICE!!!!!! Mississauga, ON L4W 5G1Mississauga Ontario
BBB CASE#: 1167126
Complaint filed by:
Consumer Info
NAME: Matthew Stanko
DAY PHONE: 416
ADDRESS: 284-******* 4A4
Toronto, ON
EVE PHONE: -
EMAIL: matt
FAX: -
(Less)
Complaint filed against:
NAME: Hewlett Packard
BBB MEMBER: NO
CONTACT: Mourad Essid ...
Entity
Hewlett Packard
Categories: Computer Manufaturers
47, Report:
#806932
Posted Date:
Dec 09 2011
Hewlett-Packard HP My laptop broke. HP confirmed they would repair under the warranty. When it came time to pay, HP reversed their decision and started ignoring me. Mississauga, Ontario
My situation should be simple. My HP 17 Envy laptop broke while travelling in Costa Rica within the 1 year manufacturers warranty. The motherboard connection to the optical drive unit was faulty.Contacted HP Tech support, got a lot of run around from agents in Mexico that could bare...
Entity
Hewlett-Packard
Categories: Computer Manufactures
48, Report:
#805337
Posted Date:
Dec 06 2011
Hewlett Packard HP Did not honor in true faith a clearly defective Compaq Presario 3700 laptop computer within it's warranty period. . Taipei, Other
I bought my Compaq Presario in 2008 from a reputable Taiwan dealer and I bought an extended 3 year warranty. It came with an initial 12 month international warranty and so if breakdowns occurred after that period it needed to be sent back to Taiwan for further repairs.&nbs...
Entity
Hewlett Packard
Categories: Computer Manufaturers
49, Report:
#804621
Posted Date:
Dec 05 2011
Hewlett Packard HP- Hewlett Packard HP company is outsourced. Bad customer service, bad computers. Every computer goes out after the Warranty is up! Internet
HP computers are very bad! Every HP Laptop I had went out on me after the Warranty ran out! The one I have now is an HP-DV5 and it OVER-HEATS and SHUT'S DOWN! The last one I had, the ports were not good and shut down my computer. I exchanged it for another one thinking that I ...
Entity
Hewlett Packard
Categories: Computer Manufaturers
50, Report:
#792313
Posted Date:
Dec 02 2011
Hewlett Packard HP COMPUTERS AKA COMPACT COMPUTERS HP US TCO ESCALATIONS TEAM WARRANTY RIP OFF AND STOLEN HIPPA PROTECTED FILES Internet
I am health care provider. My computer crashed while trying to back it up. The error read CPU fan failure, shutting down to avoid damage to the CPU. The computer was only a couple months old. I called the store (Office Depot) where it was...
Entity
Hewlett Packard
Categories: Computer Service & Repair