26, Report:
#706640
Posted Date:
Mar 16 2011
j2 Global j2 Global Communications Internet Fraud, Theft of Money Los Angeles, California
On September 10, 2010 I signed up with eVoice through efax.com. They had a link offering a 6 month free trial of eVoice.
On February 25, 2011, I received an email telling me my free trial was about to expire. I replied immediately to that email requ...
Entity
j2 Global
Categories: Internet Fraud
27, Report:
#681751
Posted Date:
Jan 12 2011
Efax J2 global communications Beware, You cannot cancel as they will continue to bill you even though CS will say your account is cancelled and a refund is coming. Los Angeles, California
Do not use this company! Customer service will lie to you and say that they have cancelled your account and will issue a refund. You will receive an email of product cancellation with your supposed amount to be refunded to your credit card. I cancelled before my annual billing date ...
Entity
Efax
Categories: Internet Services
28, Report:
#655810
Posted Date:
Oct 27 2010
Barondale Equity Group SCAM Columbus, Ohio
I received a call from this company from someone name Ann Tipton @ ext 420 stating that they had receive my application in regards for a business loan and that I was approved. She left the message and I call her back when I got to work because my mom thought it was important so she ...
Entity
Barondale Equity Group
Categories: Loans
29, Report:
#649379
Posted Date:
Oct 10 2010
EFax J2 Efax, J2 Global Communications Scam user agreement. States $10 a month for service then over bills and bills indescriminately Internet
Two months ago I started researching internet based fax services. I came across efax which advertised $10 a month with a month of free service. I signed up. After signing up a $1.00 charge was placed on the my card. I understand as they need to confirm the ca...
Entity
EFax
Categories: Internet Services
30, Report:
#630989
Posted Date:
Aug 12 2010
Efax - J2 Global Communications efax WORST COMPANY EVER - OVERCHARGED AND LEFT TO SUFFER Los Angeles, California
We have had efax for 3 years, and I took a look at our account in detail and they were charging $0.10 for each page sent which doesn't list anywhere on there site. Also, since we have a toll free they charge $0.10 per page received.They just keep taking $10.00 increments whenever yo...
Entity
Efax - J2 Global Communications
Categories: Internet Services
31, Report:
#612553
Posted Date:
Jun 10 2010
Efax - J2 Global Communications efax eFax AVOID AT ALL COST, OR IT WILL COST YOU!!! Hollywood, California
I want to let everyone know that you do not get an online fax number from eFax. They will not allow you to port over (transfer) your number to another provider and say that they don't own the number but don't service it themselves. They use an Indian call center and need to transfer...
Entity
Efax - J2 Global Communications
Categories: Telephone Companies
32, Report:
#581560
Posted Date:
Mar 16 2010
Efax - J2 Global Communications j2 Global Communications Unethical business practices to upgrade existing customers Los Angeles, California
You are canceling my service due to too high a volume of incoming faxes...and you are the company that sent the eFax to justify threatening to cancel my service so I will upgrade. What a laugh. All to get me to pay your annual fee. I have not sent or received faxes in months and eFa...
Entity
Efax - J2 Global Communications
Categories: Internet Marketing Companies
33, Report:
#581414
Posted Date:
Mar 16 2010
Efax - J2 Global Communications j2 Global Communications, Inc. HARDER TO CANCEL SERVICE WITH EFAX THAN AOL Los Angeles, California
Keep your money and do not sign up with efax. There are cheaper services available online for fax service. I called them to cancel the service.
Efax is more difficult to cancel than an AOL subscription. It must have taken me 45 minutes. I was on h...
Entity
Efax - J2 Global Communications
Categories: Internet
35, Report:
#519988
Posted Date:
Nov 05 2009
Efax - J2 Global Communications eFax Corporate Internet fax service Internet
Beware of eFax.com. We are a medical office and have (now had) an eFax.com account. We use this internet fax service to scan documents from our office fax machine and store them in our computer data base email storage file. We then will email the private personal m...
Entity
Efax - J2 Global Communications
Categories: Internet Services
36, Report:
#479551
Posted Date:
Aug 13 2009
Efax - J2 Global Communications efax efax has billed me for 31 months for a number that I don't have. They do not return emails or phone calls and you can't cancel on your own. ,
efax added an extra number and billed me for close to 3 years.Efax refused to cancel the account. Efax offered 6months reimbursement or they will not cancel the acount if I do not accept their offer. When I threatned to contact the bank, efax told me that they will close my other fa...
Entity
Efax - J2 Global Communications
Categories: Bait-and-Switch
37, Report:
#469614
Posted Date:
Jul 14 2009
EFax J2 Comm eFax, J2 Global Communications, Inc. account never cancelled, $130 in extra charges accrued before i noticed, wont refund the money, no communication!!! Internet
I'm an IT Field Engineer who uses fax for things like work orders, etc, and I just wanted to let you know that eFax is a ripoff company. Maybe they started off more honest, but this is what happened to me: I recently found out my account that was cancelled last year wasn't really ...
Entity
EFax, J2 Global Communications, Inc.
Categories: Internet Services
38, Report:
#460319
Posted Date:
Jun 10 2009
J2 Global Communications J2 Continued to Charge My Credit Card for several months, after I canceled Los Angeles California
I tried to take advantage of the '30-Day Free Trial Offer'. After using the service for a few hours, I called to cancel. I have an ATM card which I use for all online services. To be on the safe side (after being scammed by other 'free trials'), I reduced the amount of money in m...
Entity
J2 Global Communications
Categories: Consumer Services
39, Report:
#18434
Posted Date:
Jan 16 2009
j2 Global Communications, Inc. j2fax Company billed me for free trial period for jConnect Premier Service Hollywood CA
They practice false advertising by stating all of the below are free for one month at http://www.j2.com/sp/premier/premier_30dayfree_act.asp
When I emailed them about cancelling and presented them with the evidence of their false advertising and confirmation emails that I receive...
Entity
j2 Global Communications, Inc.
Categories: Internet Services
40, Report:
#392476
Posted Date:
Nov 18 2008
Efax, J2 Global Communications SHOCKING overdraft from UnAuthorized Credit Card Transaction Los Angeles California
I got Ripped-Off!
Efax is not interested in faithful customers.
Just got off the phone with a representative from Efax. Unfortunately, they will not refund overdraft fees they caused from and unauthorized credit card transaction.
One year ago, I gave them my card informatio...
Entity
Efax, J2 Global Communications
Categories: Internet Services
41, Report:
#373786
Posted Date:
Sep 17 2008
J2 Communications ,Evoice Plus, Evoice Receptionist j2 claims inability to port internal numbers from one service to another, claims that they are immune from FCC laws Hollywood California
A while back, I followed a link to upgrade my evoice service from evoice plus to evoice receptionist. During the signup process I was given the opportunity to port a telephone number over to the service, I entered my evoice plus number, as I thought I was getting an upgrade.
...
Entity
J2 Communications D/b/a Evoice Plus, Evoice Receptionist
Categories: Telephone Answering Services
42, Report:
#353964
Posted Date:
Aug 25 2008
J2, EFAX.com EFAX.COM 30 Day Free Trial IS NOT FREE!!! Cancelling your subscription is nearly IMPOSSIBLE! Los Angeles California
DO NOT SUBSCRIBE TO EFAX.COM!!!
Hi all,
I made the critical mistake of signing up for Efax.com on June 17th, 2008. They advertised a 30 day free trial for free internet faxing, which I signed up for. As it turns out, the 30 day free trial IS NOT FREE, and I was charged a total...
Entity
J2, EFAX.com
Categories: Internet Fraud
43, Report:
#344624
Posted Date:
Aug 18 2008
J2 Global - J Connect - J2 ConnectJ2 - Global Communications Extreme Difficulties In Cancellation Website Inoperability -Concerted Efforts to Preclude Cancellation Hollywood California
J2.com J2connect.com J2global.com efax.com ........ I have been struggling to cancel this service since February 2008. I have uncovered a few interesting things.
#1. California BBB gives them an F rating and acknowledges frequent customer service failures. The BBB con...
Entity
J2 Global Communications - J Connect - J2 Connect
Categories: Internet Services
44, Report:
#362903
Posted Date:
Aug 14 2008
JConnect J2,com, J2 Global Communications This online Company does not permit you to CANCELyour account. There is NO page TO CANCEL. Los Angeles California
This company makes it impossible to CANCEL or CLOSE an existing account!
* There is no Customer Service when attempting to close an account.
* When attempting to do a FAQ SEARCH to accomplish closing an account, there is NOT one returned entry for doing anything.
* The cor...
Entity
JConnect , J2,com, J2 Global Communications
Categories: Bait-and-Switch
45, Report:
#282549
Posted Date:
Nov 02 2007
J2 Global Communications charged me after I cancelled Los Angeles California
I signed up for a 30-day free trial. I had not even installed their software. I cancelled their service. However, they charged $4.95 to my Mastercard on Sept. 9, 2007 and have thus far ignored my request for a refund.
Pacificnor
San Francisco, CaliforniaU.S.A.
Entity
J2 Global Communications
Categories: Computer Software
46, Report:
#244930
Posted Date:
Apr 20 2007
J2 *JCONNECT SERVICE - J2 Global Communications Sneaky Unauthorized Billing Practices ripoff Los Angeles California *EDitor's Suggestions on how to get your money back into your bank account!
This company needs to be investigated! They charged my Credit Card $15.00 for an e-service fax that I did not subscribe to or authorize. My story is identical to all others that have reported this company and their questionable billing practice.
Upon trying to reach this com...
Entity
J2 *JCONNECT SERVICE - J2 Global Communications
Categories: Telephone Companies
47, Report:
#223296
Posted Date:
Dec 01 2006
J2 - JConnect - J2 Global Communications - EFax Billing Fraud billed my debit card without my knowledge or consent ripoff Los Angeles California
Like many other reports on here have described, j2 jConnect charged my debit card (multiple times) without my knowledge or consent.
The charges showed up as J2 *JCONNECT SERV 323-817-3218 CA.
I received one charge per month for a total of six months before I noticed the proble...
Entity
J2 - JConnect - J2 Global Communications - EFax
Categories: Internet Services
48, Report:
#203185
Posted Date:
Jul 27 2006
EFax.com - J2 Global Communications Ripoff Termination WITHOUT Notification! Privacy & Data Security Breach! Sloppy Poorly Trained Customer Service Los Angeles California
eFax.com terminated my 4+ year old account WITHOUT notification! After MONTHS of (supposedly) errant 'suspension' warnings, THAT I WAS TOLD TO IGNORE, I failed to receive several private, confidential fax communciations with proprietary information and pricing. After submitting a '...
Entity
EFax.com - J2 Global Communications
Categories: On-Line Business
49, Report:
#186566
Posted Date:
Apr 14 2006
JConnect ripoff, cannot cancel, poor customer service, fraudulent billing and will not cancel billing Los Angeles California
I have attempted to contact j2 Global Communications periodically over the last few months to cancel my subscription. I have contacted the company through various channels, yet I have been unable to cancel my service. I wanted to discontinue my subscription because their service w...
Entity
JConnect
Categories: Internet Service Providers
50, Report:
#162473
Posted Date:
Oct 28 2005
Efax - J2 Global Communications ripoff Los Angeles California
i signed up with efax late on a sunday night, following the menu and entering credit card info it said i would be charged $12.95 a monthly rate. the next morning when i checked my bank account i had been charged $25.95.
it over drew may bank account so i contacted them immediate...
Entity
Efax - J2 Global Communications
Categories: Corrupt Companies