26, Report:
#1098459
Posted Date:
Jun 18 2014
Lumanelle falsley described the trial period, and does not answer my phone calls to complain and cancel trial internet
I tried a number of times to cancel my free trial within the 14 day time limit with no success. the lumanelle company wont even answer my phone calls
Entity
Lumanelle
Categories: BBB Better Business Bureau
27, Report:
#1100337
Posted Date:
Jun 16 2014
lumanelle I was mislead and because of this rip off my banking account has been overdrawn. internet
I ordered a trial offer of lumanelle lumarepair. the offer said,Free just pay shipping and handling. $4.95. I received the product in a timely manner. When i received my next bank statement, they had charged my account for $89.95. This caused my account to be overdrawn. Iam on a f...
Entity
lumanelle
Categories: Miscellaneous Companies
28, Report:
#1100593
Posted Date:
Jun 16 2014
Lumanelle Lumahydrate Total ripoff; no mention of full size bottles that they actually send you instead of samples Savannah Georgia
This company is a total rip-off with their advertisements for samples. They send you full size bottles instead of the Sample you request & only pay for shipping & handling. You end up having a subscription to their products & they almost immediately charge the credit card you us...
Entity
Lumanelle
Categories: Beauty Salons
29, Report:
#1100729
Posted Date:
Jun 16 2014
LUMA HYDRATE Lumanelle The company says that you will get a free trial sample of lotion if you just pay $4.95 for shipping.Turns out they charge your account monthly. internet
Their TV ad says that you will get a free trial of the lotion fo just postage of $4.95. What they don't tell you which is in very small print, not on their TV ad but at the bottom their website, is that they are going to charge you 90.00 every month for a year on your paypal or cred...
Entity
LUMA HYDRATE
Categories: Beauty Salons
30, Report:
#1100646
Posted Date:
Jun 16 2014
Lumanelle Lumanelle repair of lumanelle repair Ran my cc for full payment after is paid for shipping $15 package says postage paid is $2.55 Savannah Georgia
I place a trail offer with Lumanelle skin care! I paid $4.95 & $3.95 for each product to be shipped upon receiving the package in one box with the usp label that is clearly printed $2.55 that they paid for shipping, then they immediately billed my credit card twice for at $90 ea...
Entity
Lumanelle
Categories: Sales People
31, Report:
#1102669
Posted Date:
Jun 13 2014
Lumanelle offered a FREE trial to only pay shipping...took 90$ from my account and put me in the negative... costing me more money Savannah GA
They lead me to believe I was receiving a free trial of Luma Repair and Luma Hydrate and I was to only pay shipping costs. This was on 11\12\13 and I received package next day. On 11\26\13 my account was 90.00$ negative which destroyed my entire months bills because my account was o...
Entity
Lumanelle
Categories: Bait-and-Switch
32, Report:
#1112575
Posted Date:
Jun 12 2014
Luma Repair Lumanelle Fraudulent ordering process Savannah Georgia
This company has an easy 30 day trial for this product. What they dont tell you is the return policy. There is small T&C at the bottom of one of the ordering pages and after they tell you about it (when you complain) you find out you do not have 30 days free trail, but 14 da...
Entity
Luma Repair
Categories: Miscellaneous Companies
33, Report:
#1112872
Posted Date:
Jun 12 2014
Lumanelle Deceitful Business Practice! Paying $4,95 shipping for free sample is only free for 14 days, then $89.95 is charged to the credit card you used, and again within another 2 weeks. Savannah Georgia
DO NOT sign up to receive a free sample of Lumanelle! It's a scam. I saw it their promotions on FB where they say they were endorsed by Dr. Oz and used by several celebrities, however there's nothing on Dr. Oz's website. If you sign up for a free sample and pay $4.95 for shipping, 1...
Entity
Lumanelle
Categories: Beauty Products
34, Report:
#1145638
Posted Date:
Jun 11 2014
Lumanelle Hydrate and Lumanelle Repair Is not free! They will take money directly from your bank account every month. Internet
I paid the money for the free trials of both products, the hydrate and the repair. I guess I didn't see the fine print and a few weeks later 2 transactions went through my account. One was for $69.950 snd the other for $79.95. The terms and conditions are in very fine print ...
Entity
Lumanelle
Categories: Drug Manufacturers
35, Report:
#1115185
Posted Date:
Jun 06 2014
Lumanelle Luma=Hydrate sent sample which I paid the postage. They charged my Visa on 12/12/13 vancouvber, BC (or Utah) don't know B.C. or UT Internet
I answered this rip-off, thinking I was to receive a trail offer.
they chatded my Visa on 12/12/2013
I received the trail items on the 12/18/2013
I checked my Visa bill when I returned from my Christmas Visit ot of town
Lo and behold there are two charges on there that I never autho...
Entity
Lumanelle
Categories: Cross-Border Scams
36, Report:
#1115379
Posted Date:
Jun 06 2014
Lumanelle Charged me $178.80 for a Free sample North Vancouver British Columbia Canada
Lumanelle sends emails promoting their product, making it look like it comes from someone else who has reviewed them.
Go to their website and you can see in giant print how they seem to offer a reasonable opportunity to try their products- a 'free sample will be sent just for sh...
Entity
Lumanelle
Categories: Miscellaneous Companies
37, Report:
#1147726
Posted Date:
Jun 02 2014
I ordered both Lumanelle Hydrate and Lumanelle Repair. I did not order on the first advertisement, and when I x out of it, a But Wait sign came on that extended the 14-day trial period to a 40-day trial period. This sounded to be a more reasonable time frame of which to try their product. Customer Service is bad Savannah Georgia
I ordered both Lumanelle Hydrate and Lumanelle Repair. I did not order on the first advertisement, and when I x out of it, a But Wait sign came on that extended the 14-day trial period to a 40-day trial period. This sounded to be a more reasonable time frame of which to try their ...
Entity
Lumanelle
Categories: Beauty Products
38, Report:
#1109420
Posted Date:
Jun 02 2014
Lumanelle Luma Deceptive business practice & product doesn't work Savannah Georgia
You order a 30 day trial, automatcally signs you up for a membership and monthly reorders at $168 montly charge. I didn't have my stuff for 10 days and charges hitting my bank, so you don't get a 30 day trial, but 10 days enough to tell you it doesn't work. Ripoff just like hydroyto...
Entity
Lumanelle
Categories: Celebrities
39, Report:
#1147981
Posted Date:
May 31 2014
Lumanelle Charged me 169.90 for free trial after I cancelled and will not refund charge on credit card Savannah Georgia
I was offered a free trial of luma repair and luma hydrate from Lumanelle Co. of their product for 14 days with the stipulation that I could cancel within that time and not be charged for a recurring monthly charge of $89.99 for the repair and $79.99 for the hydrate. I called ...
Entity
Lumanelle
Categories: Credit Card Fraud
40, Report:
#1111043
Posted Date:
May 29 2014
Lumanelle Lumanelle is misleading in their internet free trial for Luma Hydrate and Luma Repair. internet
Lumanelle is mis-leading in their on-line advertisement for a free trial of their products. The ad states for your free trial just send shipping and handling fees. There is no indication of it being a montly subscription to receive these products. They automatically too...
Entity
Lumanelle
Categories: Misc. Health Specialists
41, Report:
#1145606
Posted Date:
May 10 2014
Luma Repair and Luma Hydrate Lumanelle Beware! Read the fine print! You will be charged before your trial period is up. North Vancouver Internet
I couldn't tell you if the products work or not. I was 6 days into using the products and my credit card was billed $150.00. They tell you that you have a 14 day trial period. However, the 14 days start as soon as you order the products.
They don't take in consideration the p...
Entity
Luma Repair and Luma Hydrate
Categories: Advertising / Deceptive
42, Report:
#1144706
Posted Date:
May 07 2014
Lumanelle Skin Products 14 day trail is a scam. When you call and cancel first of all 14 day trail starts when order is place and product need to be sent back before you trail period ends. Because if you cancel before you send it back they want let you return it and they charge your credit card $259.85 North Vancouver BC Internet
Lumanelle Skin Products is a big scam. They offer you a free trial, but the don't inform you that your trail starts the day you place your order. They also don't tell you that if you cancel with the automated recording that you can not send the product back and they charge you credi...
Entity
Lumanelle Skin Products
Categories: Telemarketers
43, Report:
#1105631
Posted Date:
May 06 2014
Lumanelle You are told you will only be charged for shipping. You find out you have signed up for billing of $80-90 for the FREE Trial. Actually, Dr. Oz needs to be the one suing this company for using his name. Savannah, Georgia
LUMANELLE - This is just another report regarding this ripoff. The website says that you will be charged only for shipping of the Free Trial. You find out the next day through a phone call from the Phillipines that you will also be billed for $80-90 for the Free Trial and to Subscri...
Entity
Lumanelle
Categories: Cross-Border Scams
44, Report:
#1141278
Posted Date:
Apr 24 2014
Lumanelle Repair The Free sample of their cream IS NOT FREE! Internet
On the 17th of April, I accepted Lumanelle's free offer to try their product Lumanelle Repair. It stated that for $4.95 you would be sent a month's supply. However, if not satisfied, you must notify them by telephone ( number given on the instruction info) within 14 days. ...
Entity
Lumanelle Repair
Categories: Dental Services
45, Report:
#1139688
Posted Date:
Apr 18 2014
Lumanelle Charged 89$, $89, and $79 for three free samplels plus the postage and shipping Internet
I answered an advertisement for a free sample of Lumanelle products. I had requested Luma Repair and Luma Hydrate. I was only to pay for shipping. I received three products, Luma Repair and Luma Hydrate and Wrinkle Repair. I received a phone call shortlly after my internet purchase ...
Entity
Lumanelle
Categories: Health Spas
46, Report:
#1139558
Posted Date:
Apr 18 2014
Lumanelle Luma Repair Luma Repair don't press 1 to cancel Internet
Took my money out of my account after I cancelled the free trial within an hour of ordering the free trial. I was told that since I pressed 1 on the automated system to cancel like it said to do, I could not get my money back. I was also told that I should have waited fo...
Entity
Lumanelle
Categories: Advertising / Deceptive
47, Report:
#1094945
Posted Date:
Apr 07 2014
lumanelle Ripoff lumanelle Savannah Georgia
I ordered the trial period luma hydrate and luma repair for the 15 day tria only paying the shipping and handling per the website. I wasnt happy with thw and caled them before the 15 days (and by the was the 15 is from the day you order not from when you recieve them). She talked so...
Entity
lumanelle
Categories: Alternative Health
48, Report:
#1104422
Posted Date:
Mar 28 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1104422-jykbq3-gsavfg4uky.png)
Lumanelle Luxury skin care products Savannah Georgia
Reported this for my girl friend,
Buyer Beware: THE FREE TRIAL -- IT'S REALLY A MONTHLY SUBSCRIPTION= equals frustration on your part. Time to send back item and wait to be refunded or go through the bank to dispute the charge.
There are numerous web sites for Lumanelle products a...
Entity
Lumanelle
Categories: Supplemental Health Programs
49, Report:
#1131861
Posted Date:
Mar 19 2014
Lumanelle Skin Care This is a scam - their website did not explain in plain site the continous charges - I only signed up for a trial and was charges for full ordered and enetered into a continous acct North Vancouver, British Columbia Canada
I signed up for a 14 day trial and was to pay shipping - never did it explain any over the border charges or that I would be getting a full supply and never did it say that I was going to be enetered into a monthly contract and charged 170.00 at a later date - then when I tried to...
Entity
Lumanelle Skin Care
Categories: Beauty Salons
50, Report:
#1127692
Posted Date:
Mar 07 2014
Lumanelle TV order DID NOT inform me of terms and conditons! - monthly $170.00! Lehi Utah
I ordered two products from a TV ad. Only $3.95 shipping for one, and $4.95 for the other. A month's supply. When I called and placed my order is was NOT told it was trial, with $79/month and $89/month automatically billed to account. When my credit card statement came in, I called,...
Entity
Lumanelle
Categories: Beauty Salons