26, Report:
#1207244
Posted Date:
Feb 06 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1207244-wgfcsm-52vzx7gd2x.png)
Value City Furniture HOWARD KOREN PROPERTY DAMAGE Green Brook New Jersey
On December 7th I made a purchase to Value City Furniture of $747.93 for a two piece sectional couch. My delivery was supposed to be made on December 15th 2014 in afternoon delivery if I recall correctly the delivery was supposed to be between 12-5. I received a call from their deli...
Entity
Categories: Furniture Manufactures
27, Report:
#1186673
Posted Date:
Nov 04 2014
Value City Furniture/Uniters Warranties they sell are a scam. A company named Uniters is who handles them and does everything in their power to not honor them. I had a leather couch that was a few years old and was babied the whole time with care and cleaning. Michigan
AVOID THIS STORE!! Warranties they sell are a scam. A company named Uniters is who handles them and does everything in their power to not honor them.
I had a leather couch that was a few years old and was babied the whole time with care and cleaning. When the leather material starte...
Entity
Categories: Furniture & Furnishings
28, Report:
#1182520
Posted Date:
Oct 12 2014
Value City Furniture I am so pissed Mechanicsburg Pennsylvania
I am so very upset. A few years ago I purchased almost my whole home from these people. I put a lifetime warranty on my livin room furniture. If anything happens to it they will replace it.. I have contacted them several times on this matter after I flooded during tropical lee flood...
Entity
Categories: Home & Garden Stores
29, Report:
#1180466
Posted Date:
Oct 02 2014
VALUE CITY FURNITURE/ ORLAND PARK IL I purchased a mattress and was told by the sales person I could return it if not satisfied, It was nothing like the display when we went to return it I was told they never return mattresses even after the sales person admitted to telling us that. Orland Park Il Illinois
I purchased a sealy posturpedic mattress from Value City Furniture in Orland Park Il. I was told by the salesman I could return it if we were not satisfied. After two nights of sleeping on one of the hardest mattresses I have ever come accross, we went back to the store where we wer...
Entity
Categories: Sales People
30, Report:
#1143689
Posted Date:
May 03 2014
American Signature Furniture/Value City Furniture Poor quality furniture and poor quality customer service Multiple Nationwide
After only a few years of regular (not at all heavy, since my husband is really the only regular user) use of my two loveseats and a chair, the leather began cracking and pieces even cracked off and fell to the floor. I called the store where I purchased the furniture and an exten...
Entity
Categories: Furniture Manufactures
31, Report:
#1140733
Posted Date:
Apr 22 2014
Value City Furniture American Signature FL Sold/sells and Fraudulently represents 82% poly 18% leather as high quality 100% leather... Indianapolis Indiana
Entity
Categories: Department & Outlet Stores
32, Report:
#1135024
Posted Date:
Mar 31 2014
Value City Furniture Please do not go there ! monroeville Pennsylvania
The people who work here will lie, cheat and steal to not give you a refund.We bought two reclining chairs that were defective. They promised to replace them. They took two week to bring out the same exact chairs. The two new ones were also defective. After making several phone call...
Entity
Categories: Specialty Stores
33, Report:
#1128770
Posted Date:
Mar 06 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1128770-zuqxgf-byerknas0s.png)
Value City Furniture DEFECTIVE DANGEROUS FURNITURE Merillville Indiana
We purchased bunkbeds with built-in stairs for our children last year. The stairs have proven defective ( have completely cracked through and split ) and have had to be replaced twice. Yesterday they brought out my second replacement set and they were covered with at least two inche...
Entity
Categories: Consumer Services
34, Report:
#1121371
Posted Date:
Feb 06 2014
Value City furniture RAC program They refuse to honor the warranty on my mattress. Saying they dont want to rewrite the contract. Really? Parkersburg West Virginia
My finace has a bad back so we went to Value City for a mattress. I went through the RAC program to get financing. After having the mattress for about 4 months, one side of it started to sag, the whole side of it, not just one spot. I called Value City and they sent out an inspector...
Entity
Categories: Mattress Stores
35, Report:
#1114578
Posted Date:
Jan 10 2014
Value City Furniture Poor quality Charlotte North Carolina
At the end of December, 2011, we decided to replace an old chair and a half. We went to Value City, found a chair and a half to replace it and purchased it, taking the 6 months same as cash option. The chair was supposed to arrive in 4 to 6 weeks. At 6 weeks we received the first of...
Entity
Categories: Furniture & Furnishings
36, Report:
#1109775
Posted Date:
Dec 25 2013
NG&G Failure to pay for agreed upon work Lincoln Rhode Island
I own a small remodeling/handyman services company located in Upper Marlboro, Md. From time to time I am contacted by NG&G services to perform repair maintenance on their network of retail stores. I started to notice that the pay for these services...
Entity
Categories: Maintenance Companies
37, Report:
#1106455
Posted Date:
Dec 12 2013
value city furniture The foam a in the couch and love seat is breaking down, mechiasn is not working, we want a different couch, we bought the insurance and they said no. The furniture is garbage...do not buy from them. orland park Illinois
The furniture from value city furniture is garbage..stay away...dont buy from them. the foam breaks down...the frame is sticking out and hurting my back..we bought insurance on it..they wont replace it...we dont want it repaired we want a better brand.....but in reality i dont thi...
Entity
Categories: Furniture & Furnishings
38, Report:
#1092608
Posted Date:
Oct 17 2013
Value City Furniture Warranty NEVER buy warranty from Value City Furniture! NEVER!!!!!! Dayton Ohio
We bought a set of sofa from value city furniture this year. The salesman talked us to buy the extended warranty for the fabric. According to the salesman, it will cover all the problem with fabric except when a pet will dig a hole and ruin the form.I asked will that warranty cover ...
Entity
Categories: Furniture & Furnishings
39, Report:
#1090862
Posted Date:
Oct 10 2013
Value City Furniture Horrible customer service; constant delays and push backs on delivery; STILL waiting for delivery (3 months later) Mentor Ohio
We used to have great service with Value City Furniture but this past year has been an absolute rollercoaster with them. We will never, and I mean never, buy any furniture from them or refer anyone to them because of the incompetence and horrible customer service, etc. We moved ...
Entity
Categories: Furniture & Furnishings
40, Report:
#1088900
Posted Date:
Oct 02 2013
Ashley Furniture via The Furniture Services via Value City Office and Distribution Center Horrible Warranty Experience Nationwide
We purchased a reclining couch and loveseat from Ashley Furniture (Route 42, Turnersville, NJ) in March 2012. Around the beginning of July 2013, one of the cables via the reclining mechanism in the couch snapped. It was no longer possible to recline that side of the couch.
As th...
Entity
Categories: Furniture & Furnishings
41, Report:
#1071481
Posted Date:
Jul 30 2013
Value City Furniture Put money down on couch and now they state I have paid $0 Joliet Illinois
I put over $200 down on a couch 3 years ago then every few months paid $20-50 on it. Just before the point of having it completely paid off, bedbugs appeared in my apartment and I did not want to bring in new furniture. I moved soon after into a studio, which did not allow for a cou...
Entity
Categories: Furniture & Furnishings
42, Report:
#1057200
Posted Date:
Jun 07 2013
Value City Furniture Harrisuburg Pa Seams falling apart on Recliner not covered by Warranty within 1 year(9months) Harrisburg Pennsylvania
Purchased a pair of Recliners June 10 2012, and picked up ourselves. March 2013 seat seam is coming apart on chair, chair is up landing with very little use and falling apart, called Value city in March and they said to bring in and their repairman would fix because we were wi...
Entity
Categories: Furniture & Furnishings
43, Report:
#1044249
Posted Date:
Apr 18 2013
Comenity Bank Poor management of credit practices Internet
I bought a sofa in January and instead of paying cash or on a credit card I was persuaded to apply for a value city furniture credit card with the opportunity to finance my purchase interest free for 6 months. I have been excellent at repairing what had been a bad cr...
Entity
Categories: Credit & Debt Services
44, Report:
#1044245
Posted Date:
Apr 18 2013
Value City Furniture - Falls Church Virginia Poor management of credit practices Falls Church, Virginia
I bought a sofa in January and instead of paying cash or on a credit card I was persuaded to apply for a value city furniture credit card with the opportunity to finance my purchase interest free for 6 months. I have been excellent at repairing what had been a bad cr...
Entity
Categories: Furniture & Furnishings
45, Report:
#1036828
Posted Date:
Mar 21 2013
Value City Furniture, Rochester Warranty scam Rochester, New York
I purchased 6pc leather sofa set along with the warranty for fabric protection for 7 yrs, in 2011. One of the pieces started peeling off, like it is not even leather. I called the store and teh warranty company and I was told, that the warranty ...
Entity
Categories: Warranty Companies
46, Report:
#1025520
Posted Date:
Mar 08 2013
Value City i purchased living room & bedroom furniture that was delivered to me twice and damaged both times. I asked for a full refund a week ago and has not received my money back on my card as of today. Havin Calumet City, Illinois
I purchased a bedroom & living room set from value city furniture in Calumet City almost a month ago. it took almost two weeks for the furniture to arrive. The living room set arrived first damaged and the sales person forgot to send my bedroom set although i paid fo...
Entity
Categories: Furniture & Furnishings
47, Report:
#1014321
Posted Date:
Feb 15 2013
Value City Furniture charged me extra $645 Northlake, Illinois
I bought some furniture at VCF store in January 2012 and got a credit with no interest for the 1st year. But on my last statement I saw a finance charge at the amount of $645! First I though that it was some kind of mistake, so I called the Comenity bank. The customer representative...
Entity
Categories: Credit & Debt Services
48, Report:
#1002041
Posted Date:
Jan 26 2013
angel dotson lied, bad items so much more lexington, Kentucky
as going into the store everything looked good at first, we couldnt believe the prices, and the customer service.
well they give you a year year warranty, but then after you buy they tell you that you need to buy extra warranty. well it sucks it does n...
Entity
Categories: Home & Garden Stores
49, Report:
#1000505
Posted Date:
Jan 23 2013
Value City Furniture Broken Furniture delivered Monroeville, Pennsylvania
We purchased two Rocker Recliners. Waited for a week to have them delivered. When they arrived both recliners would not lock when reclined. Went back to the store the next day (Saturday) to explain and was told that they would have to replace both of them. The next delivery date was...
Entity
Categories: Furniture & Furnishings
50, Report:
#992193
Posted Date:
Jan 14 2013
Value City Furniture Niles Location in IL on Golf Mill disrespectful, dishonest, rude, horrible, concern for health reasons Niles, Illinois
Bought a Simones mattress, box spring, and baseboard from value city furniture in August 2011 for around $1100-$1200 . By August 2012 the frame was broken and the bed had created weird lump on one side because I only slept on the other side. VCF sent a technician to come look at it ...
Entity
Categories: Franchises