626, Report:
#361790
Posted Date:
Aug 12 2008
Magic Jack Customer Service Free 30 day trial should start the day you start using Unknown Unknown
I contacted customer service via the chat as they do not have a number on the web site. I was to have a 30 day free trial before my account was to be debited. I was debited 4 days early. I contacted customer service as I said, and the following chat is not at all customer service...
Entity
Magic Jack
Categories: Customer
627, Report:
#361309
Posted Date:
Aug 10 2008
Magic Jack Internet Phone Service Works for several weeks....then ? West Palm Beach Florida
We installed the product with no problems. It worked extremely well--both on local calls and on long distance. Crisp, clear on both ends. Then after three weeks, problems began to develop. I would place a call, there would be a moment of silence, then nothing but a dial tone. T...
Entity
Magic Jack
Categories: Telephones
628, Report:
#361060
Posted Date:
Aug 09 2008
Magic Jack/ YMax Corp Magic Jack Customer Disservice Internet internet
I recently purchased a Magic Jack, installed it on my computer, and began enjoying the free long distance and budget-conscious international phone rates. Despite several fuzzy and disconnected calls, the savings were tremendous. However, when it totally stopped working, the Magic J...
Entity
Magic Jack/YMax Corp
Categories: Telephones
629, Report:
#360408
Posted Date:
Aug 07 2008
Magic Jack Magic Jerk makes a jerk of most who use it Austin Texas
Magic Jack makes great promises, has good advertising and does work a little for some. For real reliability there are questions. But the primary danger in using a company that chooses to operate as they do (in half truths) is that we empower (emcash) people who are not doing what...
Entity
Magic Jack
Categories: Telephone Companies
630, Report:
#324873
Posted Date:
Aug 06 2008
MagicJack LP Lies, False advertisment, no support or customer care, fly by night Nationwide
I ordered this item and was under the assumption that you get a 30 day trial before paying. immediately after placing my order the withdrawal was reflected in my account. I didnt have a problem with that if the product would have worked. I received the item and it was relatively eas...
Entity
MagicJack
Categories: BBB Better Business Bureau
631, Report:
#359449
Posted Date:
Aug 05 2008
Magic Jack No Customer Service, NO ORDER CHANGES Internet
I signed up for the free 30 day trial and upgraded for the 5 year plan believing all would be charged on the 31st day. On the screen where you verify your order I saw they were charging immediately for the 5year plan. I did not hit the final submit button. I looked for ways to go...
Entity
Magic Jack
Categories: Miscellaneous Electronics
632, Report:
#358636
Posted Date:
Aug 03 2008
Magicjack orderd magicjack never received can't get any response from anyone ripped off money can't get back already gone from bank6 weeks gone by Internet
Ordered Magic Jack back in March this year never got any confirmation number from operator saw infomercial on SSC shopping network called after 20 minutes using the computer based ordering service and the company trying to sell me more and more stuff the company said order will be ...
Entity
Magicjack
Categories: Miscellaneous Electronics
633, Report:
#357475
Posted Date:
Jul 30 2008
MagicJack false advertising,premature debit account authorization and no customer service phone number West Palm Beach Florida
I have the same complaint - they promised - in fact they repeatedly STRESSED the point that they would not charge any charges for 30 days.
And they did not keep that promise. And this happened on a checking account that is a little extra lean these high gasoline price days. The...
Entity
MagicJack
Categories: BBB Better Business Bureau
634, Report:
#357277
Posted Date:
Jul 30 2008
MagicJack lied, stole money from my account. changed debet card West Palm Beach Florida
I sent for the Magic Jack because of the price. I was told that they would not take any money from my account for thirty days. In five days Magic Jack took $130.00 from my account. The transaction was pending so my bankleft the money in my account. Two days later Magic Jack took $90...
Entity
MagicJack
Categories: Advertising / Deceptive
635, Report:
#356203
Posted Date:
Jul 27 2008
Magic Jack ,YMax Corp Magic Jack requires a whole lot of consumer Magic to get through to them Internet
After reviewing blogs, threads, and general e-mail discussions of the Magic Jack plug-in VOIP device, I am now of the opinion that this device is not all the magic it is cracked up to be for the general consumer who is generally not all that tech savy.
Regardless of what you may ...
Entity
Magic Jack , YMax Corp
Categories: Miscellaneous Electronics
636, Report:
#353410
Posted Date:
Jul 20 2008
Majic Jack - Magic Jack No Refund West Palm Beach Florida
On 4 June,2008 I purchased two magic jacks {Like a fool}, They did not work. I spent several hours trying to get them to work! No luck. I paid the postage and returned them. Magic Jack only returned part of my money. Unable to talk with a real person. Nice ripoff magic jack. Need a ...
Entity
Magic Jack
Categories: Electronic Manufacturers
637, Report:
#347110
Posted Date:
Jul 19 2008
Magic Jack Total Scam product doesnt work nor does online help and live reps... will not refund money at all Internet
I saw the ad for Magic Jack and thought maybe I can save money order the product. Got it 7 days later apparently the trial process begins when you make the order not when you get it. My card was chard about 10 days after I made the order. We tried on every computer even some frien...
Entity
Magic Jack
Categories: TV Advertisements
638, Report:
#352053
Posted Date:
Jul 19 2008
Magic Jack said free trial lied and took money without permisson to do so and i canceled order to begin with and they still sent it out West Palm Beach, Florida
i was checking this product out on web site ... i thought about doing and then i saw that they wluld charge me the very next day so i decided to cancel the page did not confirm it and thought it was over but no plus they said free trial and they lied and took money without permi...
Entity
Magic Jack
Categories: Telephones
639, Report:
#349882
Posted Date:
Jul 11 2008
Magic Jack ,Magic Jack takes Money, but not deliver extended plans. Internet
I odered the five year extended plan. They charged my credit card, but I cannot get the plan because they never sent me the necessary code to activate it. It is absolutely impossible to reach them. They say you can connect to a live person, but they just keep routing you back to the...
Entity
Magic Jack
Categories: Telephones
640, Report:
#347362
Posted Date:
Jul 04 2008
MagicJack.Com - Ymax Communications - Donald A. Burns - Dan Borislow Magic Jack Fraud!!! Beware!!!! Palm Beach Florida
I was very excited to hear about MagicJack. It made sense to me and I thought it would be a great product to try-out. The pitch, which I had seen on an informercial, the caused me to order the thing was you won't be charged a cent. In fact, if you don't like the MagicJack you can...
Entity
MagicJack.Com - Ymax Communications - Donald A. Burns / Dan Borislow
Categories: Internet Fraud
641, Report:
#346707
Posted Date:
Jul 02 2008
MAGIC JACK - BIG RIP OFF AND DAN BORISLOW AND EVEN HIS KID KELLI WELL THIS LOSER EVEN GOT HIS DAUGHTER INVOLVED IN THIS RIP OFF SHAME ON YOU SAN DIEGO California
WELL I DID BUY A MAGIC JACK STUPID MOVE, I TRAVEL A LOT AND THOUGHT IT WOULD BE A SOLUTION TO GETTING ALL MY CALLS AND MANAGING MY BUSINESS AFFAIRS WHILE DOING SO. NO NO NOT SO. CAN'T FAX WITH MAGIC JACK, CALLER ID DOESN'T WORK NOR DOES CALL FORWARDING. I'VE ONLY HAD THIS SINCE J...
Entity
MAGIC JACK
Categories: Attorney Generals
642, Report:
#345334
Posted Date:
Jun 28 2008
Magic Jack Useless Magic Jack West Palm Beach Florida
With Most people using XP Magic Jack will soon be useless. It is reported that if you install XP service Pack 3 Magic Jack will no longer work. The Service Pack being extremely important to install to fend off hacking and other security issues most people will eventually install the...
Entity
Magic Jack
Categories: Communications & Networking
643, Report:
#344796
Posted Date:
Jun 27 2008
MagicJack Jacked by magicJack Internet
What a great gift I thought for my internationally traveling boyfriend. What a nightmare it has turned out to be. I ordered the magic Jack and the next day, I received an e-mail from them. It stated that my card was not allowing them to bill my account so they couldn't send the jack...
Entity
MagicJack
Categories: BBB Better Business Bureau
644, Report:
#344220
Posted Date:
Jun 25 2008
MagicJack internet phone West Palm Beach Florida
i return the magic jack because it would not work on my computer.they charge my checking accounting two times, over drawing my account
after, i had inform them that the magicjack did not work on my computer. i notify them in time that i was returning the item, but they still char...
Entity
MagicJack
Categories: Communications & Networking
645, Report:
#343949
Posted Date:
Jun 25 2008
Magic Jack WARNING - Magic Jack is a Dishonest Company without a True Live Person to speak with! Www.magicjack.com Internet
The Magic Jack website claimed the deadline for the free trial was to end June 21st 2008, so in my stupidity I started entering my information. I stopped short of confirming an order; because the total showed that I was being charged for two months at $112.84. I didn't underst...
Entity
Magic Jack
Categories: Questionable Activities
646, Report:
#343811
Posted Date:
Jun 24 2008
Magic Jack Not so Magic, Jack! Florida Nationwide
Magic Jack says it's so easy to install, a grandmother can do it. I'm not a grandmother, and I couldn't install it. They claim you only need to connect the Magic Jack to the USB port in your computer. Well, I tried and it doesn't fit because the USB ports are already being used, an...
Entity
Magic Jack
Categories: Telephones
647, Report:
#343382
Posted Date:
Jun 24 2008
Do Not Trust Magic Jack! Rip Off! Liars! Possibly Robots West Palm Beach Florida
I was charged for the item before I even received it. I contacted the live chat and they denied that I was charged. 2 days later the charge was removed. I returned the thing and confirmed with usps that it was received today, 4 days before the 30th day. I checked my account today an...
Entity
Magic Jack
Categories: Internet
648, Report:
#342871
Posted Date:
Jun 22 2008
Magic Jack AVOID LIKE THE PLAGUE! NO CUSTOMER SERVICE NO HUMAN CONTACT! West Palm Beach Florida
I ordered a Magic Jack and the same day they put through a charge on my debit card for $1.00. Their advertising all states that you will not be charged on cent until AFTER the trial period ends. The very next day they put through a charge of $106.00 on my debit card and I have not...
Entity
Magic Jack
Categories: Telephones
649, Report:
#342691
Posted Date:
Jun 21 2008
Magic Jack CROOKS CROOKS CROOKS CUSTOMER SERVICE A JOKE,30 DAY FREE TRIAL A LIE, DID I SAY THEY ARE CROOKS? West Palm Beach Florida
I ordered one unit, Magic Jack, sent me two,can,t get a live person to respond,only on live chat via the internet, highly uneathical for a company with nothing to hide. Refund process is difficul, internet agents are evasive with many questions, thirty day free trial is a flat out l...
Entity
Magic Jack
Categories: Computer Software
650, Report:
#340051
Posted Date:
Jun 13 2008
Magiic Jack These creeps not only immediately accessed my credit card funds, violating the advertised 30 day free trial offer as advertised, but failed to return the funds when the device was returned within 10 days. W. Palm Bch. Florida
I made the mistake of ordering magic jack, somewhat disarmed by the endorsements found on their website, not realizing that it wouldn't work with my mac. Hoping that I was dealing with honest human beings, I mailed the device back within 10 days in it's original package, again hopin...
Entity
Magiic Jack
Categories: Electronic Manufacturers