76, Report:
#207564
Posted Date:
Aug 23 2006
Roomstore Ripoff BAD CUSTOMER SERVICE AND DID NOT HONOR THEIR PROMISE ROCKVILLE Maryland
In 2004 I bought a set of diner table, chair, and a China cabinet from this company. After all the promises of delivering them on time everytime when I called and complaint, I got my furniture two months after my ordered date. Fine, I'll give them another chance. In August 2005 I...
Entity
Roomstore
Categories: Furniture & Furnishings
77, Report:
#200842
Posted Date:
Jul 13 2006
RoomStore Ripoff Poor Delivery Service Lanham Maryland
I ordered a curio Cabinet and coffee table/end set. First I must say that the sales person was wonderful. However, the delivery person broke one of the end tables which was replaced.But the glass in curio cabinet has been broken twice in an attempt to be delivered.
First time, ...
Entity
RoomStore
Categories: Furniture & Furnishings
78, Report:
#198800
Posted Date:
Jun 29 2006
The Room Store ripoff fails to respond to badly repaired furniture will not help me Phoenix Arizona
My name is Heather and I purchased a couch and a matching chair on March 25, 2005. About six months after I purchased the items from the Room Store I noticed that one of the cushions started to rip at the seams where it was connected to the back of the couch. I didn't pay too much...
Entity
The Room Store
Categories: Furniture & Furnishings
79, Report:
#197668
Posted Date:
Jun 23 2006
Roomstore Ripoff shoddy delivery service Arlington Texas
I ordered a bedroom set from Roomstore and agreed to a delivery date. To my surprise I got a phone call to confirm a delivery date that was different from the one already scheduled in the store. When I asked why the date had changed, I was told that I had been the one who requested ...
Entity
Roomstore
Categories: Furniture & Furnishings
80, Report:
#186455
Posted Date:
May 01 2006
Roomstore - ripoff, fibbers, bad customer service Arlington Texas
In November of 2004, the day before Thanksgiving; I purchased furniture from the Roomstore in Arlington, Texas. I purchased a sofa bed and chair. When the furniture was delivered, the delivery men were unable to get the sofa in the room that it was intended for. There is a light...
Entity
Roomstore
Categories: Furniture & Furnishings
81, Report:
#184300
Posted Date:
Mar 31 2006
Roomestore ripoff Spring Texas
Bought 2,713.06 from the roomstore on Jan. 27, 06
The Coffee table is damaged a big white spot that appeared 30 days after I bought it.
The Store was rude, took a week to return my call, The Manger was very rude.
They said it was nothing they could do about it.
Roomestore is...
Entity
Roomestore
Categories: Home & Garden Stores
82, Report:
#176552
Posted Date:
Feb 16 2006
The Roomstore Huge RIPOFF POOF QUALITY FURNITURE Glendale Arizona
I went to The Roomstore for quality furniture. I purchased a $4800.00 bedroom set. After one month the ardmoire stated cracking a peeling. I called and someone from came to look at problem. He stated that the problem was caused due to water. I disagreed and all they would reply w...
Entity
The Roomstore
Categories: Furniture & Furnishings
83, Report:
#165793
Posted Date:
Nov 25 2005
Roomstore Warranty Rip-Off Fredericksburg Virginia
I purchased a dresser from the Roomstore in February of 2004. I purchased an extended warranty for this dresser at that time that says if anything happens to the item they will fix it.In October of 2005 the leg of the dresser broke while we were moving. All we did was place it down ...
Entity
Roomstore
Categories: Furniture & Furnishings
84, Report:
#165556
Posted Date:
Nov 22 2005
The RoomStore RIPOFF dishonest, delivery problems and refund issues Chantilly, Fairfax Virginia
Talk about a nightmare. I ordered bunkbeds from the roomstore. The came the day they were scheduled to, but when they arrived, the rails of the bunkbed were cracked. This of course didn't bother me so much since I would rather that they did check these features and accidents happe...
Entity
The RoomStore
Categories: Furniture & Furnishings
85, Report:
#138188
Posted Date:
Nov 16 2005
Retail Services Aka Household, Roomstore, ripoff, received payment in full and never credited my account, had to pay this twice, to avoid interest Carol Stream Illinois
Purchased bedroom furniture May of 2003 on the no interest no payments till 2005 plan.
I had my sister who had an online payment account pay this for me in November 2004, over a year early. They claimed they never received the payment even though it was an online bank transaction...
Entity
Roomstore,Retail Services Aka Household
Categories: Furniture & Furnishings
86, Report:
#159624
Posted Date:
Oct 05 2005
The Room Store RoomStore provides 100% hassle to first time customer. Rotton human relation skills from Managers. No Service beyond the sale. Lanham Maryland
On September 17, 2005, I purchased over $2,000 worth of bedroom furniture. My order was delivered on September 30, 2005 because it was already in stock. The dresser and mirrow was damaged and returned at delivery. The next day after trying out my new bed, I was not satisfied with...
Entity
The Room Store
Categories: Sales People
87, Report:
#150623
Posted Date:
Jul 21 2005
The RoomStore nothing but lies and blaming others for their shortcomings Waco Texas
I am of the school that the customer is always right. This is not the policy of The RoomStore. They schedule deliveries and then cancel because of one thing or another and blame another department which is, per the store management, not a part of The RoomStore corporation. They w...
Entity
The RoomStore
Categories: Sales People
88, Report:
#148876
Posted Date:
Jul 07 2005
The RoomStore Warranty rip-off; incorrect warranty on sales order; NO HELP; no call backs; very time consuming Houston Texas
Below is the detail of my complaint copied from an email directly sent to the RoomStore on the contact page from their website. I just want this fixed and for my sales order to be corrected in case I need this warranty in the future. If not, I want my card credited and my account cl...
Entity
The RoomStore
Categories: Furniture & Furnishings
89, Report:
#145905
Posted Date:
Jun 12 2005
The Roomstore, Phoenix, Arizona Post sales service is non-existent AND fraud as represented at purchase Glendale Arizona
Purchased couch/recliner chairs from The Roomstore. Had some hesitations. But the description of the post sales service and the promise that any issues would be taken care of, stains, etc., with the extended service offered, we decided to take a shot at the Roomstore's products.
...
Entity
The Roomstore
Categories: Furniture & Furnishings
90, Report:
#132672
Posted Date:
Mar 12 2005
RoomStore ripoff Rotten Customer Service, no loyalty to return repeat customers Fayetteville North Carolina
On November 19th 2004, I ordered almost 3000 dollars of livingroom furniture from the Roomstore in Fayetteville, NC. We knew when we made the order that all the items we wanted were on back order but one (the loveseat). The salesperson told us that it would be 30 days for the rest o...
Entity
RoomStore
Categories: Furniture & Furnishings
91, Report:
#127080
Posted Date:
Jan 12 2005
The Room Store ripoff Annapolis Maryland
In Feb. 2002 we special ordered a $1800 sectional from the Roomstore in Annapolis MD. We received it 12 weeks later, and within a year the framework seams came apart, the 12 pillows came apart, and the seams on the cushions all came apart. When they sent someone to fix it, he sewed ...
Entity
The Room Store
Categories: Furniture & Furnishings
92, Report:
#123505
Posted Date:
Dec 18 2004
The Room Store ripoff poor delivery and once purchase is made company doesn't care!!! Fayetteville North Carolina
I purchase a bedroom set from The Room Store on November 27, 2004 and delivery was set up for the following Saturday. Delivery called several times to confirm date and had the wrong date twice. Finally we had the correct date and on Saturday delivery arrived. The men setting up t...
Entity
The Room Store
Categories: Furniture & Furnishings
93, Report:
#120078
Posted Date:
Nov 28 2004
Allied Interstate Ripoff Harassment from Allied Interstate Mesa Arizona
For months this agency called our number. Wondering who they were we finally decided to respond to find out what it was about. In speaking with a Craig Knight I found out they were trying to collect a debt owed to a Roomstore in Md. Since we have never in our life bought anything at...
Entity
Allied Interstate
Categories: Collection Agency's
94, Report:
#117989
Posted Date:
Nov 15 2004
The Roomstore Columbia Horrible customer servise will take you money and leave you upset and empty please stay on them don't wait one day Columbia Maryland
I'll just sum up my experience by saying, How terrible is it when a customer servise representative waits to gain sympathy from you, refuses to help you, won't return your call, and forces you to be excessively annoying in order to get you concerns heard by anybody, then everybody. ...
Entity
The Roomstore Columbia
Categories: Furniture & Furnishings
95, Report:
#112298
Posted Date:
Oct 10 2004
The RoomStore ripoff - scam artists - delivers defective furniture and salesman does not care to educate customers on measuring the outside doors too. Catonsville Maryland
My and husband and I just purchased a new home. Off to the RoomStore we went to buy new furniture. We purchased a four post canopy bed, dresser w/mirror and night table and had ordered a sectional sofa for the family room. We were told that the sectional sofa would take at least ...
Entity
The Room Store
Categories: Furniture & Furnishings
96, Report:
#111313
Posted Date:
Oct 04 2004
Roomstore ripoff DELIVERD A DAMAGED BED SET FOR MY SON Sterling Virginia
I purchased a bed set for my son and it was delivered with a damaged head board, they tried to replace the damaged head board 2 times and each time they were both damaged. I called to repot this and i was told by customer service, that they would replace the headboard, 3 months goes...
Entity
Roomstore
Categories: Furniture & Furnishings
97, Report:
#76720
Posted Date:
Sep 26 2004
The Roomstore sells damaged furnture has horrible customer serivice will not fix problem, ripoff Scottsdale Arizona
I purchased a $6000 bedroom set(6 pcs) in November of 2003. They delivered the 4 poster bed. The footboard was cracked. Two weeks later they delivered the rest of the set and delivered the replacement footboard. About a week later the footboard was coming apart from the poster an...
Entity
The Roomstore
Categories: Furniture & Furnishings
98, Report:
#31782
Posted Date:
Sep 10 2004
Room Store Salesman Bruce lies and pushes his way to get your sale! Mesa Arizona
At the end of August 2002 I went to the RoomStore and was approached by Bruce, the salesperson. He said that he would just let me look around and that if I needed anything, to find him, otherwise he would check with me in a few minutes. I found what I wanted and had Bruce write it...
Entity
Room Store
Categories: Furniture & Furnishings
99, Report:
#89935
Posted Date:
Aug 16 2004
The Roomstore Unresponsive Poor Customer Service, rude, ignored phone calls Phoenix Arizona
I purchased a three piece sectinal made by England, a subsidiary of La-Z-Boy. Upon delivery, it would not connect together. The delivery men ripped the fabric in their effort to connect.
After many attempts, the Roomstore agreed to order new fabric to fix it. Many weeks late...
Entity
The Roomstore
Categories: Furniture & Furnishings
100, Report:
#100952
Posted Date:
Aug 01 2004
Roomstore & Allen Harold ripoff, dishonest, Abusive, profane speaking, making threats, discrimination Austin Texas
I purchased a 6 chair dining set, upon delivery 3 chairs were wobbly, I sent them back by driver, (this company does not give you a telephone # or address on their paper work), I had to go over to see person in charge, he was abusive, cursed us out and said he could bar all his stor...
Entity
Roomstore & Allen Harold
Categories: Furniture & Furnishings